Discussion:
[Bug 1761796] [NEW] Rebooting bionic running on an ephemeral env (overlayfs) fails with hardware error
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Andres Rodriguez
2018-04-06 16:15:44 UTC
Permalink
Public bug reported:

[ OK ] Stopped Remount Root and Kernel File Systems.
[ OK ] Reached target Shutdown.
[ OK ] Reached target Final Step.
Starting Reboot...
[ OK ] Stopped Monitoring of LVM2 mirrors,…sing dmeventd or progress polling.
Stopping LVM2 metadata daemon...
[ OK ] Stopped LVM2 metadata daemon.
[ 257.160527] {1}[Hardware Error]: Hardware error from APEI Generic Hardware Error Source: 1
[ 257.160530] {1}[Hardware Error]: event severity: fatal
[ 257.160533] {1}[Hardware Error]: Error 0, type: fatal
[ 257.160534] {1}[Hardware Error]: section_type: PCIe error
[ 257.160536] {1}[Hardware Error]: port_type: 4, root port
[ 257.160541] {1}[Hardware Error]: version: 1.16
[ 257.160544] {1}[Hardware Error]: command: 0x6010, status: 0x0143
[ 257.160546] {1}[Hardware Error]: device_id: 0000:00:01.0
[ 257.160547] {1}[Hardware Error]: slot: 0
[ 257.160548] {1}[Hardware Error]: secondary_bus: 0x03
[ 257.160550] {1}[Hardware Error]: vendor_id: 0x8086, device_id: 0x6f02
[ 257.160552] {1}[Hardware Error]: class_code: 040600
[ 257.160554] {1}[Hardware Error]: bridge: secondary_status: 0x2000, control: 0x0003
[ 257.160556] {1}[Hardware Error]: Error 1, type: fatal
[ 257.160557] {1}[Hardware Error]: section_type: PCIe error
[ 257.160559] {1}[Hardware Error]: port_type: 4, root port
[ 257.160560] {1}[Hardware Error]: version: 1.16
[ 257.160562] {1}[Hardware Error]: command: 0x6010, status: 0x0143
[ 257.160564] {1}[Hardware Error]: device_id: 0000:00:01.0
[ 257.160565] {1}[Hardware Error]: slot: 0
[ 257.160566] {1}[Hardware Error]: secondary_bus: 0x03
[ 257.160567] {1}[Hardware Error]: vendor_id: 0x8086, device_id: 0x6f02
[ 257.160568] {1}[Hardware Error]: class_code: 040600
[ 257.160569] {1}[Hardware Error]: bridge: secondary_status: 0x2000, control: 0x0003
[ 257.160570] Kernel panic - not syncing: Fatal hardware error!
[ 257.200091] Kernel Offset: 0x25400000 from 0xffffffff81000000 (relocation range: 0xffffffff80000000-0xffffffffbfffffff)
[ 257.815850] ERST: [Firmware Warn]: Firmware does not respond in time.

** Affects: linux (Ubuntu)
Importance: Undecided
Status: Incomplete


** Tags: bionic
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Title:
Rebooting bionic running on an ephemeral env (overlayfs) fails with
hardware error

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Ubuntu Kernel Bot
2018-04-06 16:30:04 UTC
Permalink
This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:

apport-collect 1761796

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
Status: New => Incomplete

** Tags added: bionic
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Title:
Rebooting bionic running on an ephemeral env (overlayfs) fails with
hardware error

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Andres Rodriguez
2018-04-06 17:07:21 UTC
Permalink
** Description changed:

+ From an ephemeral environment in an HPGen9, the machine fails to reboot
+ with the following hardware error.
+
+ This doesn't happen on xenial, it only happens in Bionic.
+
+ Full log from the moment the 'sudo reboot' was executed:
+ https://pastebin.ubuntu.com/p/hyD6VY7CbW/
+
[ OK ] Stopped Remount Root and Kernel File Systems.
[ OK ] Reached target Shutdown.
[ OK ] Reached target Final Step.
- Starting Reboot...
+          Starting Reboot...
[ OK ] Stopped Monitoring of LVM2 mirrors,…sing dmeventd or progress polling.
- Stopping LVM2 metadata daemon...
+          Stopping LVM2 metadata daemon...
[ OK ] Stopped LVM2 metadata daemon.
[ 257.160527] {1}[Hardware Error]: Hardware error from APEI Generic Hardware Error Source: 1
[ 257.160530] {1}[Hardware Error]: event severity: fatal
[ 257.160533] {1}[Hardware Error]: Error 0, type: fatal
[ 257.160534] {1}[Hardware Error]: section_type: PCIe error
[ 257.160536] {1}[Hardware Error]: port_type: 4, root port
[ 257.160541] {1}[Hardware Error]: version: 1.16
[ 257.160544] {1}[Hardware Error]: command: 0x6010, status: 0x0143
[ 257.160546] {1}[Hardware Error]: device_id: 0000:00:01.0
[ 257.160547] {1}[Hardware Error]: slot: 0
[ 257.160548] {1}[Hardware Error]: secondary_bus: 0x03
[ 257.160550] {1}[Hardware Error]: vendor_id: 0x8086, device_id: 0x6f02
[ 257.160552] {1}[Hardware Error]: class_code: 040600
[ 257.160554] {1}[Hardware Error]: bridge: secondary_status: 0x2000, control: 0x0003
[ 257.160556] {1}[Hardware Error]: Error 1, type: fatal
[ 257.160557] {1}[Hardware Error]: section_type: PCIe error
[ 257.160559] {1}[Hardware Error]: port_type: 4, root port
[ 257.160560] {1}[Hardware Error]: version: 1.16
[ 257.160562] {1}[Hardware Error]: command: 0x6010, status: 0x0143
[ 257.160564] {1}[Hardware Error]: device_id: 0000:00:01.0
[ 257.160565] {1}[Hardware Error]: slot: 0
[ 257.160566] {1}[Hardware Error]: secondary_bus: 0x03
[ 257.160567] {1}[Hardware Error]: vendor_id: 0x8086, device_id: 0x6f02
[ 257.160568] {1}[Hardware Error]: class_code: 040600
[ 257.160569] {1}[Hardware Error]: bridge: secondary_status: 0x2000, control: 0x0003
[ 257.160570] Kernel panic - not syncing: Fatal hardware error!
[ 257.200091] Kernel Offset: 0x25400000 from 0xffffffff81000000 (relocation range: 0xffffffff80000000-0xffffffffbfffffff)
[ 257.815850] ERST: [Firmware Warn]: Firmware does not respond in time.

** Description changed:

From an ephemeral environment in an HPGen9, the machine fails to reboot
with the following hardware error.

This doesn't happen on xenial, it only happens in Bionic.

Full log from the moment the 'sudo reboot' was executed:
https://pastebin.ubuntu.com/p/hyD6VY7CbW/
+
+

[ OK ] Stopped Remount Root and Kernel File Systems.
[ OK ] Reached target Shutdown.
[ OK ] Reached target Final Step.
         Starting Reboot...
[ OK ] Stopped Monitoring of LVM2 mirrors,…sing dmeventd or progress polling.
         Stopping LVM2 metadata daemon...
[ OK ] Stopped LVM2 metadata daemon.
[ 257.160527] {1}[Hardware Error]: Hardware error from APEI Generic Hardware Error Source: 1
[ 257.160530] {1}[Hardware Error]: event severity: fatal
[ 257.160533] {1}[Hardware Error]: Error 0, type: fatal
[ 257.160534] {1}[Hardware Error]: section_type: PCIe error
[ 257.160536] {1}[Hardware Error]: port_type: 4, root port
[ 257.160541] {1}[Hardware Error]: version: 1.16
[ 257.160544] {1}[Hardware Error]: command: 0x6010, status: 0x0143
[ 257.160546] {1}[Hardware Error]: device_id: 0000:00:01.0
[ 257.160547] {1}[Hardware Error]: slot: 0
[ 257.160548] {1}[Hardware Error]: secondary_bus: 0x03
[ 257.160550] {1}[Hardware Error]: vendor_id: 0x8086, device_id: 0x6f02
[ 257.160552] {1}[Hardware Error]: class_code: 040600
[ 257.160554] {1}[Hardware Error]: bridge: secondary_status: 0x2000, control: 0x0003
[ 257.160556] {1}[Hardware Error]: Error 1, type: fatal
[ 257.160557] {1}[Hardware Error]: section_type: PCIe error
[ 257.160559] {1}[Hardware Error]: port_type: 4, root port
[ 257.160560] {1}[Hardware Error]: version: 1.16
[ 257.160562] {1}[Hardware Error]: command: 0x6010, status: 0x0143
[ 257.160564] {1}[Hardware Error]: device_id: 0000:00:01.0
[ 257.160565] {1}[Hardware Error]: slot: 0
[ 257.160566] {1}[Hardware Error]: secondary_bus: 0x03
[ 257.160567] {1}[Hardware Error]: vendor_id: 0x8086, device_id: 0x6f02
[ 257.160568] {1}[Hardware Error]: class_code: 040600
[ 257.160569] {1}[Hardware Error]: bridge: secondary_status: 0x2000, control: 0x0003
[ 257.160570] Kernel panic - not syncing: Fatal hardware error!
[ 257.200091] Kernel Offset: 0x25400000 from 0xffffffff81000000 (relocation range: 0xffffffff80000000-0xffffffffbfffffff)
[ 257.815850] ERST: [Firmware Warn]: Firmware does not respond in time.
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Title:
Rebooting bionic running on an ephemeral env (overlayfs) fails with
hardware error

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Andres Rodriguez
2018-04-06 17:45:33 UTC
Permalink
apport information

** Tags added: apport-collected uec-images

** Description changed:

From an ephemeral environment in an HPGen9, the machine fails to reboot
with the following hardware error.

This doesn't happen on xenial, it only happens in Bionic.

Full log from the moment the 'sudo reboot' was executed:
https://pastebin.ubuntu.com/p/hyD6VY7CbW/



[ OK ] Stopped Remount Root and Kernel File Systems.
[ OK ] Reached target Shutdown.
[ OK ] Reached target Final Step.
         Starting Reboot...
[ OK ] Stopped Monitoring of LVM2 mirrors,…sing dmeventd or progress polling.
         Stopping LVM2 metadata daemon...
[ OK ] Stopped LVM2 metadata daemon.
[ 257.160527] {1}[Hardware Error]: Hardware error from APEI Generic Hardware Error Source: 1
[ 257.160530] {1}[Hardware Error]: event severity: fatal
[ 257.160533] {1}[Hardware Error]: Error 0, type: fatal
[ 257.160534] {1}[Hardware Error]: section_type: PCIe error
[ 257.160536] {1}[Hardware Error]: port_type: 4, root port
[ 257.160541] {1}[Hardware Error]: version: 1.16
[ 257.160544] {1}[Hardware Error]: command: 0x6010, status: 0x0143
[ 257.160546] {1}[Hardware Error]: device_id: 0000:00:01.0
[ 257.160547] {1}[Hardware Error]: slot: 0
[ 257.160548] {1}[Hardware Error]: secondary_bus: 0x03
[ 257.160550] {1}[Hardware Error]: vendor_id: 0x8086, device_id: 0x6f02
[ 257.160552] {1}[Hardware Error]: class_code: 040600
[ 257.160554] {1}[Hardware Error]: bridge: secondary_status: 0x2000, control: 0x0003
[ 257.160556] {1}[Hardware Error]: Error 1, type: fatal
[ 257.160557] {1}[Hardware Error]: section_type: PCIe error
[ 257.160559] {1}[Hardware Error]: port_type: 4, root port
[ 257.160560] {1}[Hardware Error]: version: 1.16
[ 257.160562] {1}[Hardware Error]: command: 0x6010, status: 0x0143
[ 257.160564] {1}[Hardware Error]: device_id: 0000:00:01.0
[ 257.160565] {1}[Hardware Error]: slot: 0
[ 257.160566] {1}[Hardware Error]: secondary_bus: 0x03
[ 257.160567] {1}[Hardware Error]: vendor_id: 0x8086, device_id: 0x6f02
[ 257.160568] {1}[Hardware Error]: class_code: 040600
[ 257.160569] {1}[Hardware Error]: bridge: secondary_status: 0x2000, control: 0x0003
[ 257.160570] Kernel panic - not syncing: Fatal hardware error!
[ 257.200091] Kernel Offset: 0x25400000 from 0xffffffff81000000 (relocation range: 0xffffffff80000000-0xffffffffbfffffff)
[ 257.815850] ERST: [Firmware Warn]: Firmware does not respond in time.
+ ---
+ AlsaDevices:
+ total 0
+ crw-rw---- 1 root audio 116, 33 Apr 6 17:40 timer
+ AplayDevices: Error: [Errno 2] No such file or directory: 'aplay': 'aplay'
+ ApportVersion: 2.20.9-0ubuntu2
+ Architecture: amd64
+ ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord': 'arecord'
+ AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/timer'] failed with exit code 1:
+ CRDA: N/A
+ DistroRelease: Ubuntu 18.04
+ IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig': 'iwconfig'
+ MachineType: HP ProLiant DL360 Gen9
+ NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
+ Package: linux (not installed)
+ PciMultimedia:
+
+ ProcEnviron:
+ TERM=screen-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=C.UTF-8
+ SHELL=/bin/bash
+ ProcFB: 0 EFI VGA
+ ProcKernelCmdLine: BOOT_IMAGE=username/amd64/ga-18.04/bionic/daily/boot-kernel nomodeset ro root=squash:http://10.245.136.6:5248/images/username/amd64/ga-18.04/bionic/daily/squashfs ip=::::hostname:BOOTIF ip6=off overlayroot=tmpfs overlayroot_cfgdisk=disabled cc:{datasource_list: [MAAS]}end_cc cloud-config-url=http://10.245.136.6:5240/MAAS/metadata/latest/by-id/hqsxdc/?op=get_preseed apparmor=0 log_host=10.245.136.6 log_port=514 --- console=ttyS1,115200n8 BOOTIF=01-94:18:82:7a:82:c8
+ ProcVersionSignature: User Name 4.15.0-13.14-generic 4.15.10
+ RelatedPackageVersions:
+ linux-restricted-modules-4.15.0-13-generic N/A
+ linux-backports-modules-4.15.0-13-generic N/A
+ linux-firmware N/A
+ RfKill: Error: [Errno 2] No such file or directory: 'rfkill': 'rfkill'
+ Tags: bionic uec-images
+ Uname: Linux 4.15.0-13-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm audio cdrom dialout dip floppy lxd netdev plugdev sudo video
+ _MarkForUpload: True
+ dmi.bios.date: 09/13/2016
+ dmi.bios.vendor: HP
+ dmi.bios.version: P89
+ dmi.board.name: ProLiant DL360 Gen9
+ dmi.board.vendor: HP
+ dmi.chassis.type: 23
+ dmi.chassis.vendor: HP
+ dmi.modalias: dmi:bvnHP:bvrP89:bd09/13/2016:svnHP:pnProLiantDL360Gen9:pvr:rvnHP:rnProLiantDL360Gen9:rvr:cvnHP:ct23:cvr:
+ dmi.product.family: ProLiant
+ dmi.product.name: ProLiant DL360 Gen9
+ dmi.sys.vendor: HP

** Attachment added: "CurrentDmesg.txt"
https://bugs.launchpad.net/bugs/1761796/+attachment/5104388/+files/CurrentDmesg.txt
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Title:
Rebooting bionic running on an ephemeral env (overlayfs) fails with
hardware error

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Andres Rodriguez
2018-04-06 17:45:34 UTC
Permalink
apport information

** Attachment added: "Lspci.txt"
https://bugs.launchpad.net/bugs/1761796/+attachment/5104389/+files/Lspci.txt
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Title:
Rebooting bionic running on an ephemeral env (overlayfs) fails with
hardware error

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Joseph Salisbury
2018-04-06 17:45:36 UTC
Permalink
** Changed in: linux (Ubuntu)
Importance: Undecided => High
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Title:
Rebooting bionic running on an ephemeral env (overlayfs) fails with
hardware error

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Andres Rodriguez
2018-04-06 17:45:37 UTC
Permalink
apport information

** Attachment added: "Lsusb.txt"
https://bugs.launchpad.net/bugs/1761796/+attachment/5104390/+files/Lsusb.txt
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Title:
Rebooting bionic fails with hardware error

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Andres Rodriguez
2018-04-06 17:45:38 UTC
Permalink
apport information

** Attachment added: "ProcCpuinfo.txt"
https://bugs.launchpad.net/bugs/1761796/+attachment/5104391/+files/ProcCpuinfo.txt
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Title:
Rebooting bionic fails with hardware error

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Andres Rodriguez
2018-04-06 17:45:39 UTC
Permalink
apport information

** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/1761796/+attachment/5104392/+files/ProcCpuinfoMinimal.txt
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Title:
Rebooting bionic fails with hardware error

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Andres Rodriguez
2018-04-06 17:45:40 UTC
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apport information

** Attachment added: "ProcInterrupts.txt"
https://bugs.launchpad.net/bugs/1761796/+attachment/5104393/+files/ProcInterrupts.txt
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Title:
Rebooting bionic fails with hardware error

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Andres Rodriguez
2018-04-06 17:45:42 UTC
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apport information

** Attachment added: "ProcModules.txt"
https://bugs.launchpad.net/bugs/1761796/+attachment/5104394/+files/ProcModules.txt
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Title:
Rebooting bionic fails with hardware error

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Andres Rodriguez
2018-04-06 17:45:43 UTC
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apport information

** Attachment added: "UdevDb.txt"
https://bugs.launchpad.net/bugs/1761796/+attachment/5104395/+files/UdevDb.txt
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Title:
Rebooting bionic fails with hardware error

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Andres Rodriguez
2018-04-06 17:45:44 UTC
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apport information

** Attachment added: "WifiSyslog.txt"
https://bugs.launchpad.net/bugs/1761796/+attachment/5104396/+files/WifiSyslog.txt
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Title:
Rebooting bionic fails with hardware error

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Joseph Salisbury
2018-04-06 17:47:44 UTC
Permalink
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.16 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16

** Also affects: linux (Ubuntu Bionic)
Importance: High
Status: Incomplete

** Changed in: linux (Ubuntu Bionic)
Status: Incomplete => Confirmed

** Tags added: kernel-da-key
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Title:
Rebooting bionic fails with hardware error

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Andres Rodriguez
2018-04-06 17:55:11 UTC
Permalink
apport information

** Summary changed:

- Rebooting bionic running on an ephemeral env (overlayfs) fails with hardware error
+ Rebooting bionic fails with hardware error

** Description changed:

From an ephemeral environment in an HPGen9, the machine fails to reboot
- with the following hardware error.
-
- This doesn't happen on xenial, it only happens in Bionic.
+ when the ephemeral environment is Bionic (it does not fail in Xenial).

Full log from the moment the 'sudo reboot' was executed:
https://pastebin.ubuntu.com/p/hyD6VY7CbW/

-
+ The actual failure is:

[ OK ] Stopped Remount Root and Kernel File Systems.
[ OK ] Reached target Shutdown.
[ OK ] Reached target Final Step.
         Starting Reboot...
[ OK ] Stopped Monitoring of LVM2 mirrors,…sing dmeventd or progress polling.
         Stopping LVM2 metadata daemon...
[ OK ] Stopped LVM2 metadata daemon.
[ 257.160527] {1}[Hardware Error]: Hardware error from APEI Generic Hardware Error Source: 1
[ 257.160530] {1}[Hardware Error]: event severity: fatal
[ 257.160533] {1}[Hardware Error]: Error 0, type: fatal
[ 257.160534] {1}[Hardware Error]: section_type: PCIe error
[ 257.160536] {1}[Hardware Error]: port_type: 4, root port
[ 257.160541] {1}[Hardware Error]: version: 1.16
[ 257.160544] {1}[Hardware Error]: command: 0x6010, status: 0x0143
[ 257.160546] {1}[Hardware Error]: device_id: 0000:00:01.0
[ 257.160547] {1}[Hardware Error]: slot: 0
[ 257.160548] {1}[Hardware Error]: secondary_bus: 0x03
[ 257.160550] {1}[Hardware Error]: vendor_id: 0x8086, device_id: 0x6f02
[ 257.160552] {1}[Hardware Error]: class_code: 040600
[ 257.160554] {1}[Hardware Error]: bridge: secondary_status: 0x2000, control: 0x0003
[ 257.160556] {1}[Hardware Error]: Error 1, type: fatal
[ 257.160557] {1}[Hardware Error]: section_type: PCIe error
[ 257.160559] {1}[Hardware Error]: port_type: 4, root port
[ 257.160560] {1}[Hardware Error]: version: 1.16
[ 257.160562] {1}[Hardware Error]: command: 0x6010, status: 0x0143
[ 257.160564] {1}[Hardware Error]: device_id: 0000:00:01.0
[ 257.160565] {1}[Hardware Error]: slot: 0
[ 257.160566] {1}[Hardware Error]: secondary_bus: 0x03
[ 257.160567] {1}[Hardware Error]: vendor_id: 0x8086, device_id: 0x6f02
[ 257.160568] {1}[Hardware Error]: class_code: 040600
[ 257.160569] {1}[Hardware Error]: bridge: secondary_status: 0x2000, control: 0x0003
[ 257.160570] Kernel panic - not syncing: Fatal hardware error!
[ 257.200091] Kernel Offset: 0x25400000 from 0xffffffff81000000 (relocation range: 0xffffffff80000000-0xffffffffbfffffff)
[ 257.815850] ERST: [Firmware Warn]: Firmware does not respond in time.
- ---
+ ---
AlsaDevices:
- total 0
- crw-rw---- 1 root audio 116, 33 Apr 6 17:40 timer
+  total 0
+  crw-rw---- 1 root audio 116, 33 Apr 6 17:40 timer
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay': 'aplay'
ApportVersion: 2.20.9-0ubuntu2
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord': 'arecord'
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/timer'] failed with exit code 1:
CRDA: N/A
DistroRelease: Ubuntu 18.04
IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig': 'iwconfig'
MachineType: HP ProLiant DL360 Gen9
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
Package: linux (not installed)
PciMultimedia:
-
+
ProcEnviron:
- TERM=screen-256color
- PATH=(custom, no user)
- XDG_RUNTIME_DIR=<set>
- LANG=C.UTF-8
- SHELL=/bin/bash
+  TERM=screen-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=C.UTF-8
+  SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=username/amd64/ga-18.04/bionic/daily/boot-kernel nomodeset ro root=squash:http://10.245.136.6:5248/images/username/amd64/ga-18.04/bionic/daily/squashfs ip=::::hostname:BOOTIF ip6=off overlayroot=tmpfs overlayroot_cfgdisk=disabled cc:{datasource_list: [MAAS]}end_cc cloud-config-url=http://10.245.136.6:5240/MAAS/metadata/latest/by-id/hqsxdc/?op=get_preseed apparmor=0 log_host=10.245.136.6 log_port=514 --- console=ttyS1,115200n8 BOOTIF=01-94:18:82:7a:82:c8
ProcVersionSignature: User Name 4.15.0-13.14-generic 4.15.10
RelatedPackageVersions:
- linux-restricted-modules-4.15.0-13-generic N/A
- linux-backports-modules-4.15.0-13-generic N/A
- linux-firmware N/A
+  linux-restricted-modules-4.15.0-13-generic N/A
+  linux-backports-modules-4.15.0-13-generic N/A
+  linux-firmware N/A
RfKill: Error: [Errno 2] No such file or directory: 'rfkill': 'rfkill'
Tags: bionic uec-images
Uname: Linux 4.15.0-13-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dialout dip floppy lxd netdev plugdev sudo video
_MarkForUpload: True
dmi.bios.date: 09/13/2016
dmi.bios.vendor: HP
dmi.bios.version: P89
dmi.board.name: ProLiant DL360 Gen9
dmi.board.vendor: HP
dmi.chassis.type: 23
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrP89:bd09/13/2016:svnHP:pnProLiantDL360Gen9:pvr:rvnHP:rnProLiantDL360Gen9:rvr:cvnHP:ct23:cvr:
dmi.product.family: ProLiant
dmi.product.name: ProLiant DL360 Gen9
dmi.sys.vendor: HP

** Attachment removed: "Lsusb.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761796/+attachment/5104390/+files/Lsusb.txt

** Attachment removed: "ProcCpuinfo.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761796/+attachment/5104391/+files/ProcCpuinfo.txt

** Attachment removed: "CurrentDmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761796/+attachment/5104388/+files/CurrentDmesg.txt

** Attachment removed: "Lspci.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761796/+attachment/5104389/+files/Lspci.txt

** Attachment removed: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761796/+attachment/5104392/+files/ProcCpuinfoMinimal.txt

** Attachment removed: "ProcInterrupts.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761796/+attachment/5104393/+files/ProcInterrupts.txt

** Attachment removed: "ProcModules.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761796/+attachment/5104394/+files/ProcModules.txt

** Attachment removed: "UdevDb.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761796/+attachment/5104395/+files/UdevDb.txt

** Attachment removed: "WifiSyslog.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761796/+attachment/5104396/+files/WifiSyslog.txt

** Description changed:

From an ephemeral environment in an HPGen9, the machine fails to reboot
when the ephemeral environment is Bionic (it does not fail in Xenial).

Full log from the moment the 'sudo reboot' was executed:
https://pastebin.ubuntu.com/p/hyD6VY7CbW/

The actual failure is:

[ OK ] Stopped Remount Root and Kernel File Systems.
[ OK ] Reached target Shutdown.
[ OK ] Reached target Final Step.
         Starting Reboot...
[ OK ] Stopped Monitoring of LVM2 mirrors,…sing dmeventd or progress polling.
         Stopping LVM2 metadata daemon...
[ OK ] Stopped LVM2 metadata daemon.
[ 257.160527] {1}[Hardware Error]: Hardware error from APEI Generic Hardware Error Source: 1
[ 257.160530] {1}[Hardware Error]: event severity: fatal
[ 257.160533] {1}[Hardware Error]: Error 0, type: fatal
[ 257.160534] {1}[Hardware Error]: section_type: PCIe error
[ 257.160536] {1}[Hardware Error]: port_type: 4, root port
[ 257.160541] {1}[Hardware Error]: version: 1.16
[ 257.160544] {1}[Hardware Error]: command: 0x6010, status: 0x0143
[ 257.160546] {1}[Hardware Error]: device_id: 0000:00:01.0
[ 257.160547] {1}[Hardware Error]: slot: 0
[ 257.160548] {1}[Hardware Error]: secondary_bus: 0x03
[ 257.160550] {1}[Hardware Error]: vendor_id: 0x8086, device_id: 0x6f02
[ 257.160552] {1}[Hardware Error]: class_code: 040600
[ 257.160554] {1}[Hardware Error]: bridge: secondary_status: 0x2000, control: 0x0003
[ 257.160556] {1}[Hardware Error]: Error 1, type: fatal
[ 257.160557] {1}[Hardware Error]: section_type: PCIe error
[ 257.160559] {1}[Hardware Error]: port_type: 4, root port
[ 257.160560] {1}[Hardware Error]: version: 1.16
[ 257.160562] {1}[Hardware Error]: command: 0x6010, status: 0x0143
[ 257.160564] {1}[Hardware Error]: device_id: 0000:00:01.0
[ 257.160565] {1}[Hardware Error]: slot: 0
[ 257.160566] {1}[Hardware Error]: secondary_bus: 0x03
[ 257.160567] {1}[Hardware Error]: vendor_id: 0x8086, device_id: 0x6f02
[ 257.160568] {1}[Hardware Error]: class_code: 040600
[ 257.160569] {1}[Hardware Error]: bridge: secondary_status: 0x2000, control: 0x0003
[ 257.160570] Kernel panic - not syncing: Fatal hardware error!
[ 257.200091] Kernel Offset: 0x25400000 from 0xffffffff81000000 (relocation range: 0xffffffff80000000-0xffffffffbfffffff)
[ 257.815850] ERST: [Firmware Warn]: Firmware does not respond in time.
---
AlsaDevices:
 total 0
 crw-rw---- 1 root audio 116, 33 Apr 6 17:40 timer
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay': 'aplay'
ApportVersion: 2.20.9-0ubuntu2
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord': 'arecord'
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/timer'] failed with exit code 1:
CRDA: N/A
DistroRelease: Ubuntu 18.04
IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig': 'iwconfig'
MachineType: HP ProLiant DL360 Gen9
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
Package: linux (not installed)
PciMultimedia:

ProcEnviron:
 TERM=screen-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=C.UTF-8
 SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=username/amd64/ga-18.04/bionic/daily/boot-kernel nomodeset ro root=squash:http://10.245.136.6:5248/images/username/amd64/ga-18.04/bionic/daily/squashfs ip=::::hostname:BOOTIF ip6=off overlayroot=tmpfs overlayroot_cfgdisk=disabled cc:{datasource_list: [MAAS]}end_cc cloud-config-url=http://10.245.136.6:5240/MAAS/metadata/latest/by-id/hqsxdc/?op=get_preseed apparmor=0 log_host=10.245.136.6 log_port=514 --- console=ttyS1,115200n8 BOOTIF=01-94:18:82:7a:82:c8
ProcVersionSignature: User Name 4.15.0-13.14-generic 4.15.10
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-13-generic N/A
 linux-backports-modules-4.15.0-13-generic N/A
 linux-firmware N/A
RfKill: Error: [Errno 2] No such file or directory: 'rfkill': 'rfkill'
Tags: bionic uec-images
Uname: Linux 4.15.0-13-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dialout dip floppy lxd netdev plugdev sudo video
_MarkForUpload: True
dmi.bios.date: 09/13/2016
dmi.bios.vendor: HP
dmi.bios.version: P89
dmi.board.name: ProLiant DL360 Gen9
dmi.board.vendor: HP
dmi.chassis.type: 23
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrP89:bd09/13/2016:svnHP:pnProLiantDL360Gen9:pvr:rvnHP:rnProLiantDL360Gen9:rvr:cvnHP:ct23:cvr:
dmi.product.family: ProLiant
dmi.product.name: ProLiant DL360 Gen9
dmi.sys.vendor: HP
+ ---
+ AlsaDevices:
+ total 0
+ crw-rw---- 1 root audio 116, 1 Apr 6 17:53 seq
+ crw-rw---- 1 root audio 116, 33 Apr 6 17:53 timer
+ AplayDevices: Error: [Errno 2] No such file or directory: 'aplay': 'aplay'
+ ApportVersion: 2.20.9-0ubuntu2
+ Architecture: amd64
+ ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord': 'arecord'
+ AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
+ DistroRelease: Ubuntu 18.04
+ IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig': 'iwconfig'
+ MachineType: HP ProLiant DL360 Gen9
+ Package: linux (not installed)
+ PciMultimedia:
+
+ ProcEnviron:
+ TERM=screen-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=C.UTF-8
+ SHELL=/bin/bash
+ ProcFB: 0 mgadrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-13-generic.efi.signed root=UUID=40d154cc-a366-4fb0-840e-01067637050e ro console=ttyS1,115200n8
+ ProcVersionSignature: User Name 4.15.0-13.14-generic 4.15.10
+ RelatedPackageVersions:
+ linux-restricted-modules-4.15.0-13-generic N/A
+ linux-backports-modules-4.15.0-13-generic N/A
+ linux-firmware 1.173
+ RfKill: Error: [Errno 2] No such file or directory: 'rfkill': 'rfkill'
+ Tags: bionic uec-images
+ Uname: Linux 4.15.0-13-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm audio cdrom dialout dip floppy lxd netdev plugdev sudo video
+ _MarkForUpload: True
+ dmi.bios.date: 09/13/2016
+ dmi.bios.vendor: HP
+ dmi.bios.version: P89
+ dmi.board.name: ProLiant DL360 Gen9
+ dmi.board.vendor: HP
+ dmi.chassis.type: 23
+ dmi.chassis.vendor: HP
+ dmi.modalias: dmi:bvnHP:bvrP89:bd09/13/2016:svnHP:pnProLiantDL360Gen9:pvr:rvnHP:rnProLiantDL360Gen9:rvr:cvnHP:ct23:cvr:
+ dmi.product.family: ProLiant
+ dmi.product.name: ProLiant DL360 Gen9
+ dmi.sys.vendor: HP

** Attachment added: "CRDA.txt"
https://bugs.launchpad.net/bugs/1761796/+attachment/5104419/+files/CRDA.txt
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Title:
Rebooting bionic fails with hardware error

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Andres Rodriguez
2018-04-06 17:55:12 UTC
Permalink
apport information

** Attachment added: "CurrentDmesg.txt"
https://bugs.launchpad.net/bugs/1761796/+attachment/5104420/+files/CurrentDmesg.txt
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Title:
Rebooting bionic fails with hardware error

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Andres Rodriguez
2018-04-06 17:55:13 UTC
Permalink
apport information

** Attachment added: "Lspci.txt"
https://bugs.launchpad.net/bugs/1761796/+attachment/5104421/+files/Lspci.txt
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Title:
Rebooting bionic fails with hardware error

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Andres Rodriguez
2018-04-06 17:55:14 UTC
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apport information

** Attachment added: "Lsusb.txt"
https://bugs.launchpad.net/bugs/1761796/+attachment/5104422/+files/Lsusb.txt
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Title:
Rebooting bionic fails with hardware error

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2018-04-06 17:55:16 UTC
Permalink
apport information

** Attachment added: "ProcCpuinfo.txt"
https://bugs.launchpad.net/bugs/1761796/+attachment/5104423/+files/ProcCpuinfo.txt
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Title:
Rebooting bionic fails with hardware error

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apport information

** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/1761796/+attachment/5104424/+files/ProcCpuinfoMinimal.txt
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Title:
Rebooting bionic fails with hardware error

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2018-04-06 17:55:18 UTC
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apport information

** Attachment added: "ProcInterrupts.txt"
https://bugs.launchpad.net/bugs/1761796/+attachment/5104425/+files/ProcInterrupts.txt
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Title:
Rebooting bionic fails with hardware error

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2018-04-06 17:55:20 UTC
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apport information

** Attachment added: "ProcModules.txt"
https://bugs.launchpad.net/bugs/1761796/+attachment/5104426/+files/ProcModules.txt
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Title:
Rebooting bionic fails with hardware error

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apport information

** Attachment added: "UdevDb.txt"
https://bugs.launchpad.net/bugs/1761796/+attachment/5104427/+files/UdevDb.txt
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Title:
Rebooting bionic fails with hardware error

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apport information

** Attachment added: "WifiSyslog.txt"
https://bugs.launchpad.net/bugs/1761796/+attachment/5104428/+files/WifiSyslog.txt
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Title:
Rebooting bionic fails with hardware error

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Test both -proposed & 4.16 kernels, and the issue persists.

** Tags added: kernel-bug-exists-upstream
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Title:
Rebooting bionic fails with hardware error

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2018-04-06 18:39:19 UTC
Permalink
collecting logs with mainline kernel.

** Summary changed:

- Rebooting bionic fails with hardware error
+ Rebooting bionic fails with hardware error on ProLiant DL360 Gen9

** Description changed:

From an ephemeral environment in an HPGen9, the machine fails to reboot
when the ephemeral environment is Bionic (it does not fail in Xenial).

Full log from the moment the 'sudo reboot' was executed:
https://pastebin.ubuntu.com/p/hyD6VY7CbW/

The actual failure is:

[ OK ] Stopped Remount Root and Kernel File Systems.
[ OK ] Reached target Shutdown.
[ OK ] Reached target Final Step.
         Starting Reboot...
[ OK ] Stopped Monitoring of LVM2 mirrors,…sing dmeventd or progress polling.
         Stopping LVM2 metadata daemon...
[ OK ] Stopped LVM2 metadata daemon.
[ 257.160527] {1}[Hardware Error]: Hardware error from APEI Generic Hardware Error Source: 1
[ 257.160530] {1}[Hardware Error]: event severity: fatal
[ 257.160533] {1}[Hardware Error]: Error 0, type: fatal
[ 257.160534] {1}[Hardware Error]: section_type: PCIe error
[ 257.160536] {1}[Hardware Error]: port_type: 4, root port
[ 257.160541] {1}[Hardware Error]: version: 1.16
[ 257.160544] {1}[Hardware Error]: command: 0x6010, status: 0x0143
[ 257.160546] {1}[Hardware Error]: device_id: 0000:00:01.0
[ 257.160547] {1}[Hardware Error]: slot: 0
[ 257.160548] {1}[Hardware Error]: secondary_bus: 0x03
[ 257.160550] {1}[Hardware Error]: vendor_id: 0x8086, device_id: 0x6f02
[ 257.160552] {1}[Hardware Error]: class_code: 040600
[ 257.160554] {1}[Hardware Error]: bridge: secondary_status: 0x2000, control: 0x0003
[ 257.160556] {1}[Hardware Error]: Error 1, type: fatal
[ 257.160557] {1}[Hardware Error]: section_type: PCIe error
[ 257.160559] {1}[Hardware Error]: port_type: 4, root port
[ 257.160560] {1}[Hardware Error]: version: 1.16
[ 257.160562] {1}[Hardware Error]: command: 0x6010, status: 0x0143
[ 257.160564] {1}[Hardware Error]: device_id: 0000:00:01.0
[ 257.160565] {1}[Hardware Error]: slot: 0
[ 257.160566] {1}[Hardware Error]: secondary_bus: 0x03
[ 257.160567] {1}[Hardware Error]: vendor_id: 0x8086, device_id: 0x6f02
[ 257.160568] {1}[Hardware Error]: class_code: 040600
[ 257.160569] {1}[Hardware Error]: bridge: secondary_status: 0x2000, control: 0x0003
[ 257.160570] Kernel panic - not syncing: Fatal hardware error!
[ 257.200091] Kernel Offset: 0x25400000 from 0xffffffff81000000 (relocation range: 0xffffffff80000000-0xffffffffbfffffff)
[ 257.815850] ERST: [Firmware Warn]: Firmware does not respond in time.
---
AlsaDevices:
 total 0
 crw-rw---- 1 root audio 116, 33 Apr 6 17:40 timer
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay': 'aplay'
ApportVersion: 2.20.9-0ubuntu2
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord': 'arecord'
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/timer'] failed with exit code 1:
CRDA: N/A
DistroRelease: Ubuntu 18.04
IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig': 'iwconfig'
MachineType: HP ProLiant DL360 Gen9
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
Package: linux (not installed)
PciMultimedia:

ProcEnviron:
 TERM=screen-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=C.UTF-8
 SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=username/amd64/ga-18.04/bionic/daily/boot-kernel nomodeset ro root=squash:http://10.245.136.6:5248/images/username/amd64/ga-18.04/bionic/daily/squashfs ip=::::hostname:BOOTIF ip6=off overlayroot=tmpfs overlayroot_cfgdisk=disabled cc:{datasource_list: [MAAS]}end_cc cloud-config-url=http://10.245.136.6:5240/MAAS/metadata/latest/by-id/hqsxdc/?op=get_preseed apparmor=0 log_host=10.245.136.6 log_port=514 --- console=ttyS1,115200n8 BOOTIF=01-94:18:82:7a:82:c8
ProcVersionSignature: User Name 4.15.0-13.14-generic 4.15.10
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-13-generic N/A
 linux-backports-modules-4.15.0-13-generic N/A
 linux-firmware N/A
RfKill: Error: [Errno 2] No such file or directory: 'rfkill': 'rfkill'
Tags: bionic uec-images
Uname: Linux 4.15.0-13-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dialout dip floppy lxd netdev plugdev sudo video
_MarkForUpload: True
dmi.bios.date: 09/13/2016
dmi.bios.vendor: HP
dmi.bios.version: P89
dmi.board.name: ProLiant DL360 Gen9
dmi.board.vendor: HP
dmi.chassis.type: 23
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrP89:bd09/13/2016:svnHP:pnProLiantDL360Gen9:pvr:rvnHP:rnProLiantDL360Gen9:rvr:cvnHP:ct23:cvr:
dmi.product.family: ProLiant
dmi.product.name: ProLiant DL360 Gen9
dmi.sys.vendor: HP
---
AlsaDevices:
total 0
crw-rw---- 1 root audio 116, 1 Apr 6 17:53 seq
crw-rw---- 1 root audio 116, 33 Apr 6 17:53 timer
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay': 'aplay'
ApportVersion: 2.20.9-0ubuntu2
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord': 'arecord'
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
DistroRelease: Ubuntu 18.04
IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig': 'iwconfig'
MachineType: HP ProLiant DL360 Gen9
Package: linux (not installed)
PciMultimedia:

ProcEnviron:
TERM=screen-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=C.UTF-8
SHELL=/bin/bash
ProcFB: 0 mgadrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-13-generic.efi.signed root=UUID=40d154cc-a366-4fb0-840e-01067637050e ro console=ttyS1,115200n8
ProcVersionSignature: User Name 4.15.0-13.14-generic 4.15.10
RelatedPackageVersions:
linux-restricted-modules-4.15.0-13-generic N/A
linux-backports-modules-4.15.0-13-generic N/A
linux-firmware 1.173
RfKill: Error: [Errno 2] No such file or directory: 'rfkill': 'rfkill'
Tags: bionic uec-images
Uname: Linux 4.15.0-13-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dialout dip floppy lxd netdev plugdev sudo video
_MarkForUpload: True
dmi.bios.date: 09/13/2016
dmi.bios.vendor: HP
dmi.bios.version: P89
dmi.board.name: ProLiant DL360 Gen9
dmi.board.vendor: HP
dmi.chassis.type: 23
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrP89:bd09/13/2016:svnHP:pnProLiantDL360Gen9:pvr:rvnHP:rnProLiantDL360Gen9:rvr:cvnHP:ct23:cvr:
dmi.product.family: ProLiant
dmi.product.name: ProLiant DL360 Gen9
dmi.sys.vendor: HP
+ ---
+ ApportVersion: 2.20.9-0ubuntu4
+ Architecture: amd64
+ DistroRelease: Ubuntu 18.04
+ Package: linux (not installed)
+ ProcEnviron:
+ TERM=screen-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=C.UTF-8
+ SHELL=/bin/bash
+ Tags: bionic uec-images
+ Uname: Linux 4.16.0-041600-generic x86_64
+ UnreportableReason: The running kernel is not an Ubuntu kernel
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm audio cdrom dialout dip floppy lxd netdev plugdev sudo video
+ _MarkForUpload: True
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Title:
Rebooting bionic fails with hardware error on ProLiant DL360 Gen9

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Andres Rodriguez
2018-04-06 18:39:42 UTC
Permalink
apport information

** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/1761796/+attachment/5104521/+files/ProcCpuinfoMinimal.txt

** Description changed:

From an ephemeral environment in an HPGen9, the machine fails to reboot
when the ephemeral environment is Bionic (it does not fail in Xenial).

Full log from the moment the 'sudo reboot' was executed:
https://pastebin.ubuntu.com/p/hyD6VY7CbW/

The actual failure is:

[ OK ] Stopped Remount Root and Kernel File Systems.
[ OK ] Reached target Shutdown.
[ OK ] Reached target Final Step.
         Starting Reboot...
[ OK ] Stopped Monitoring of LVM2 mirrors,…sing dmeventd or progress polling.
         Stopping LVM2 metadata daemon...
[ OK ] Stopped LVM2 metadata daemon.
[ 257.160527] {1}[Hardware Error]: Hardware error from APEI Generic Hardware Error Source: 1
[ 257.160530] {1}[Hardware Error]: event severity: fatal
[ 257.160533] {1}[Hardware Error]: Error 0, type: fatal
[ 257.160534] {1}[Hardware Error]: section_type: PCIe error
[ 257.160536] {1}[Hardware Error]: port_type: 4, root port
[ 257.160541] {1}[Hardware Error]: version: 1.16
[ 257.160544] {1}[Hardware Error]: command: 0x6010, status: 0x0143
[ 257.160546] {1}[Hardware Error]: device_id: 0000:00:01.0
[ 257.160547] {1}[Hardware Error]: slot: 0
[ 257.160548] {1}[Hardware Error]: secondary_bus: 0x03
[ 257.160550] {1}[Hardware Error]: vendor_id: 0x8086, device_id: 0x6f02
[ 257.160552] {1}[Hardware Error]: class_code: 040600
[ 257.160554] {1}[Hardware Error]: bridge: secondary_status: 0x2000, control: 0x0003
[ 257.160556] {1}[Hardware Error]: Error 1, type: fatal
[ 257.160557] {1}[Hardware Error]: section_type: PCIe error
[ 257.160559] {1}[Hardware Error]: port_type: 4, root port
[ 257.160560] {1}[Hardware Error]: version: 1.16
[ 257.160562] {1}[Hardware Error]: command: 0x6010, status: 0x0143
[ 257.160564] {1}[Hardware Error]: device_id: 0000:00:01.0
[ 257.160565] {1}[Hardware Error]: slot: 0
[ 257.160566] {1}[Hardware Error]: secondary_bus: 0x03
[ 257.160567] {1}[Hardware Error]: vendor_id: 0x8086, device_id: 0x6f02
[ 257.160568] {1}[Hardware Error]: class_code: 040600
[ 257.160569] {1}[Hardware Error]: bridge: secondary_status: 0x2000, control: 0x0003
[ 257.160570] Kernel panic - not syncing: Fatal hardware error!
[ 257.200091] Kernel Offset: 0x25400000 from 0xffffffff81000000 (relocation range: 0xffffffff80000000-0xffffffffbfffffff)
[ 257.815850] ERST: [Firmware Warn]: Firmware does not respond in time.
---
AlsaDevices:
 total 0
 crw-rw---- 1 root audio 116, 33 Apr 6 17:40 timer
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay': 'aplay'
ApportVersion: 2.20.9-0ubuntu2
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord': 'arecord'
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/timer'] failed with exit code 1:
CRDA: N/A
DistroRelease: Ubuntu 18.04
IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig': 'iwconfig'
MachineType: HP ProLiant DL360 Gen9
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
Package: linux (not installed)
PciMultimedia:

ProcEnviron:
 TERM=screen-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=C.UTF-8
 SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=username/amd64/ga-18.04/bionic/daily/boot-kernel nomodeset ro root=squash:http://10.245.136.6:5248/images/username/amd64/ga-18.04/bionic/daily/squashfs ip=::::hostname:BOOTIF ip6=off overlayroot=tmpfs overlayroot_cfgdisk=disabled cc:{datasource_list: [MAAS]}end_cc cloud-config-url=http://10.245.136.6:5240/MAAS/metadata/latest/by-id/hqsxdc/?op=get_preseed apparmor=0 log_host=10.245.136.6 log_port=514 --- console=ttyS1,115200n8 BOOTIF=01-94:18:82:7a:82:c8
ProcVersionSignature: User Name 4.15.0-13.14-generic 4.15.10
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-13-generic N/A
 linux-backports-modules-4.15.0-13-generic N/A
 linux-firmware N/A
RfKill: Error: [Errno 2] No such file or directory: 'rfkill': 'rfkill'
Tags: bionic uec-images
Uname: Linux 4.15.0-13-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dialout dip floppy lxd netdev plugdev sudo video
_MarkForUpload: True
dmi.bios.date: 09/13/2016
dmi.bios.vendor: HP
dmi.bios.version: P89
dmi.board.name: ProLiant DL360 Gen9
dmi.board.vendor: HP
dmi.chassis.type: 23
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrP89:bd09/13/2016:svnHP:pnProLiantDL360Gen9:pvr:rvnHP:rnProLiantDL360Gen9:rvr:cvnHP:ct23:cvr:
dmi.product.family: ProLiant
dmi.product.name: ProLiant DL360 Gen9
dmi.sys.vendor: HP
---
AlsaDevices:
total 0
crw-rw---- 1 root audio 116, 1 Apr 6 17:53 seq
crw-rw---- 1 root audio 116, 33 Apr 6 17:53 timer
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay': 'aplay'
ApportVersion: 2.20.9-0ubuntu2
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord': 'arecord'
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
DistroRelease: Ubuntu 18.04
IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig': 'iwconfig'
MachineType: HP ProLiant DL360 Gen9
Package: linux (not installed)
PciMultimedia:

ProcEnviron:
TERM=screen-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=C.UTF-8
SHELL=/bin/bash
ProcFB: 0 mgadrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-13-generic.efi.signed root=UUID=40d154cc-a366-4fb0-840e-01067637050e ro console=ttyS1,115200n8
ProcVersionSignature: User Name 4.15.0-13.14-generic 4.15.10
RelatedPackageVersions:
linux-restricted-modules-4.15.0-13-generic N/A
linux-backports-modules-4.15.0-13-generic N/A
linux-firmware 1.173
RfKill: Error: [Errno 2] No such file or directory: 'rfkill': 'rfkill'
Tags: bionic uec-images
Uname: Linux 4.15.0-13-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dialout dip floppy lxd netdev plugdev sudo video
_MarkForUpload: True
dmi.bios.date: 09/13/2016
dmi.bios.vendor: HP
dmi.bios.version: P89
dmi.board.name: ProLiant DL360 Gen9
dmi.board.vendor: HP
dmi.chassis.type: 23
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrP89:bd09/13/2016:svnHP:pnProLiantDL360Gen9:pvr:rvnHP:rnProLiantDL360Gen9:rvr:cvnHP:ct23:cvr:
dmi.product.family: ProLiant
dmi.product.name: ProLiant DL360 Gen9
dmi.sys.vendor: HP
---
ApportVersion: 2.20.9-0ubuntu4
Architecture: amd64
DistroRelease: Ubuntu 18.04
Package: linux (not installed)
ProcEnviron:
TERM=screen-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=C.UTF-8
SHELL=/bin/bash
Tags: bionic uec-images
Uname: Linux 4.16.0-041600-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dialout dip floppy lxd netdev plugdev sudo video
_MarkForUpload: True
+ ---
+ ApportVersion: 2.20.9-0ubuntu4
+ Architecture: amd64
+ DistroRelease: Ubuntu 18.04
+ Package: linux (not installed)
+ ProcEnviron:
+ TERM=screen-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=C.UTF-8
+ SHELL=/bin/bash
+ Tags: bionic uec-images
+ Uname: Linux 4.16.0-041600-generic x86_64
+ UnreportableReason: The running kernel is not an Ubuntu kernel
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm audio cdrom dialout dip floppy lxd netdev plugdev sudo video
+ _MarkForUpload: True
--
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https://bugs.launchpad.net/bugs/1761796

Title:
Rebooting bionic fails with hardware error on ProLiant DL360 Gen9

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Andres Rodriguez
2018-04-06 18:41:22 UTC
Permalink
apport information

** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/1761796/+attachment/5104523/+files/ProcCpuinfoMinimal.txt
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Title:
Rebooting bionic fails with hardware error on ProLiant DL360 Gen9

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Joseph Salisbury
2018-04-25 21:48:27 UTC
Permalink
Can you see if this bug happens with the Artful kernel? It is available from:
https://launchpad.net/~canonical-kernel-team/+archive/ubuntu/ppa/+build/14537150

Since this bug does not happen with Xenial, we can perform a kernel
bisect to identify the commit that introduced the bug. We first need to
identify the last kernel version that did not have bug and the first
kernel version that does.

** Changed in: linux (Ubuntu Bionic)
Assignee: (unassigned) => Joseph Salisbury (jsalisbury)

** Also affects: linux (Ubuntu Artful)
Importance: Undecided
Status: New

** Changed in: linux (Ubuntu Artful)
Status: New => Confirmed

** Changed in: linux (Ubuntu Artful)
Importance: Undecided => High

** Changed in: linux (Ubuntu Artful)
Assignee: (unassigned) => Joseph Salisbury (jsalisbury)
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Title:
Rebooting bionic fails with hardware error on ProLiant DL360 Gen9

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Andres Rodriguez
2018-04-30 07:22:21 UTC
Permalink
This issue is not present in Artful. This issue is only present in
Bionic.
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Title:
Rebooting bionic fails with hardware error on ProLiant DL360 Gen9

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Joseph Salisbury
2018-04-30 13:52:25 UTC
Permalink
I'd like to perform a bisect to figure out what commit caused this
regression. We need to identify the earliest kernel where the issue
started happening as well as the latest kernel that did not have this
issue.

Can you test the following kernels and report back? We are looking for
the first kernel version that exhibits this bug:

4.14-rc1: http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14-rc1/
4.14 Final: http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14/
4.15-rc1: http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.15-rc1/


You don't have to test every kernel, just up until the kernel that first has this bug.

Thanks in advance!

** No longer affects: linux (Ubuntu Artful)
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Title:
Rebooting bionic fails with hardware error on ProLiant DL360 Gen9

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Andres Rodriguez
2018-05-15 20:27:08 UTC
Permalink
Finally got around to test this. ANd this are my findings:

1. Installed 4.15-rc1 above, rebooted the machine, and did not see the
issue.

***@just-pika:~$ uname -a
Linux just-pika 4.15.0-041500rc1-generic #201711262030 SMP Mon Nov 27 01:32:09 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
***@just-pika:~$ sudo reboot

2. I rebooted for a second time to see if the issue was present, but did
not see the issue.

3. On the third attempt. I installed [1]. After I installed, I proceeded
to reboot the machine. ANd this is when I saw the issue, even though the
[1] kernel wasn't the running kernel.

[1]: http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.15/
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Title:
Rebooting bionic fails with hardware error on ProLiant DL360 Gen9

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Joseph Salisbury
2018-05-16 15:54:12 UTC
Permalink
Just to confirm, 4.15-rc1 does not have the issue, but 4.15 final does?
If that is the case, we can try to narrow it down further. Could you
test v4.15-rc9:

http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.15-rc9/
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Title:
Rebooting bionic fails with hardware error on ProLiant DL360 Gen9

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Andres Rodriguez
2018-05-18 19:14:46 UTC
Permalink
@Joseph:
Issue still exists:

***@superb-whale:~$ uname -a
Linux superb-whale 4.15.0-041500rc6-generic #201805171959 SMP Thu May 17 20:02:44 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
***@superb-whale:~$ sudo reboot

===

Stopping LVM2 metadata daemon... [14/5352]
[ OK ] Stopped LVM2 metadata daemon.
[ 107.570384] {1}[Hardware Error]: Hardware error from APEI Generic Hardware Error Source: 1
[ 107.570386] {1}[Hardware Error]: event severity: fatal
[ 107.570388] {1}[Hardware Error]: Error 0, type: fatal
[ 107.570389] {1}[Hardware Error]: section_type: PCIe error
[ 107.570391] {1}[Hardware Error]: port_type: 4, root port
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Title:
Rebooting bionic fails with hardware error on ProLiant DL360 Gen9

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Joseph Salisbury
2018-05-18 13:06:54 UTC
Permalink
** Changed in: linux (Ubuntu)
Status: Confirmed => In Progress

** Changed in: linux (Ubuntu Bionic)
Status: Confirmed => In Progress
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Title:
Rebooting bionic fails with hardware error on ProLiant DL360 Gen9

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Joseph Salisbury
2018-05-17 20:19:39 UTC
Permalink
I started a kernel bisect between v4.15-rc6 and v4.15-rc7. The kernel
bisect will require testing of about 6 test kernels.

I built the first test kernel, up to the following commit:
d8887f1c7289848e74c92bd4322789a9cd7de699

The test kernel can be downloaded from:
http://kernel.ubuntu.com/~jsalisbury/lp1761796

Can you test that kernel and report back if it has the bug or not? I
will build the next test kernel based on your test results.


Thanks in advance
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Rebooting bionic fails with hardware error on ProLiant DL360 Gen9

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