Discussion:
[Bug 1235472] Re: New messages do not show
ls
2014-08-27 14:00:11 UTC
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I confirm this for Ubuntu 14.04.1
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gorun
2014-09-05 14:28:51 UTC
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same here :
# lsb_release -d
Description: Ubuntu 14.04.1 LTS

empathy 3.8.6-0ubuntu9.1 (up2date)

way to reproduce is exactly same as Leonid Evdokimov described. I do
have history for all my contact as this account in a professional one
this 9 years. Bug is specific to ubuntu as it works without any problem
on debian 6&7 amd64 with identical home folder.
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cristian
2014-09-11 07:51:27 UTC
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I forgot to mention, i upgraded from 12.04 to 14.04
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cristian
2014-09-11 07:50:06 UTC
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When I receive a message from a yahoo user that I don't have a chat
window open with, I see the notification, but when it opens the window
it is not showing. I have to close and open again.

This is a realy annoing bug. I had ubuntu 12.04 and everithing was well.
I delayed the upgrade e few months and this is still not asigned for a
fix. I thought LTS was all about stability.
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Carlos R Laguna Mendoza
2014-10-01 15:59:14 UTC
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14.04.1 and here we are.
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alfar
2014-11-20 21:37:51 UTC
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14.10 the same issue
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ls
2015-04-27 16:57:42 UTC
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Any updates?
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Richard Pendlebury
2015-09-07 14:19:13 UTC
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Still the same issue. 14.04.3 what the point of LTS if no fix?
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Julie L
2015-10-09 15:21:48 UTC
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Still experiencing this issue. Ubuntu 15.04 and Empathy 3.12.9!
Possible workaround by changing the theme (to boxes, clean).
Any status???
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Andrew Shadura
2016-04-06 17:40:45 UTC
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Found the cause of the bug.

** Also affects: adium-theme-ubuntu
Importance: Undecided
Status: New
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Andrew Shadura
2016-04-06 17:43:14 UTC
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The bug is in package adium-theme-ubuntu, switch to a theme different
than Ubuntu (say, Classic) as a workaround. I'll provide a fix in a
couple of minutes.
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Andrew Shadura
2016-04-06 18:44:06 UTC
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Here's the patch fixing the issue. There's a couple of other issues with
he theme, I'm not addressing them here.

** Patch added: "Patch for adium-theme-ubuntu 0.3.4"
https://bugs.launchpad.net/adium-theme-ubuntu/+bug/1235472/+attachment/4626393/+files/0001-Provide-appendMessageNoScroll-and-appendNextMessageN.patch

** Changed in: adium-theme-ubuntu
Status: New => Confirmed

** Also affects: adium-theme-ubuntu (Ubuntu)
Importance: Undecided
Status: New
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Ubuntu Foundations Team Bug Bot
2016-04-06 20:26:25 UTC
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The attachment "Patch for adium-theme-ubuntu 0.3.4" seems to be a patch.
If it isn't, please remove the "patch" flag from the attachment, remove
the "patch" tag, and if you are a member of the ~ubuntu-reviewers,
unsubscribe the team.

[This is an automated message performed by a Launchpad user owned by
~brian-murray, for any issues please contact him.]

** Tags added: patch
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Nicolas Delvaux
2016-04-07 11:42:13 UTC
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Thanks Andrew, your patch seems to work for me.
Maybe you should provide a branch with your patch and/or a debdiff?
I would be great if this long standing bug was finally fixed out of the box on Ubuntu 16.04.
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Andrew Shadura
2016-04-07 12:54:04 UTC
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Another patch for adium-theme-ubuntu, fixing a warning and an occasional
failure to display old messages.

** Patch added: "0001-Add-prepend-elements.patch"
https://bugs.launchpad.net/adium-theme-ubuntu/+bug/1235472/+attachment/4627541/+files/0001-Add-prepend-elements.patch
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Launchpad Bug Tracker
2016-04-07 13:11:59 UTC
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** Branch linked: lp:~andrew.sh/+junk/adium-theme-ubuntu-lp1235472
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Andrew Shadura
2016-04-07 13:41:36 UTC
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https://code.launchpad.net/~andrew.sh/+junk/adium-theme-ubuntu-lp1235472
https://code.launchpad.net/~andrew.sh/+archive/ubuntu/adium-theme-ubuntu/+packages
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Andrew Shadura
2016-04-11 08:28:07 UTC
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** Changed in: adium-theme-ubuntu (Ubuntu)
Status: New => Confirmed
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Andrew Shadura
2016-04-11 08:56:36 UTC
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Following the advice cjwatson gave me, here's the debdiff of my branch
(slightly updated).

** Patch added: "adium-theme-ubuntu_0.3.4-0ubuntu1..2.debdiff"
https://bugs.launchpad.net/ubuntu/+source/adium-theme-ubuntu/+bug/1235472/+attachment/4632365/+files/adium-theme-ubuntu_0.3.4-0ubuntu1..2.debdiff
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Andrew Shadura
2016-04-22 09:03:48 UTC
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Any news on this one please?
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Launchpad Bug Tracker
2016-04-26 15:28:53 UTC
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This bug was fixed in the package adium-theme-ubuntu - 0.3.4-0ubuntu2

---------------
adium-theme-ubuntu (0.3.4-0ubuntu2) yakkety; urgency=medium

* Non-maintainer upload.
* Switch to 3.0 (quilt) source package format.
* Update the theme to work with recent Empathy (LP: #1235472).
* Use dh-python, update Standards-Version.
* Patch setup.py to install things into the right places.

-- Andrew Shadura <***@debian.org> Mon, 11 Apr 2016 10:53:43
+0200

** Changed in: adium-theme-ubuntu (Ubuntu)
Status: Confirmed => Fix Released
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Mathew Hodson
2016-04-26 15:42:22 UTC
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** No longer affects: empathy (Ubuntu)

** Tags removed: chrome empathy gnome3-ppa google hangouts im ubuntu

** Project changed: adium-theme-ubuntu => ubuntu-translations

** Changed in: adium-theme-ubuntu (Ubuntu)
Importance: Undecided => Medium

** No longer affects: ubuntu-translations

** Tags added: trusty xenial
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Ken VanDine
2016-05-06 15:52:57 UTC
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** Also affects: adium-theme-ubuntu (Ubuntu Xenial)
Importance: Undecided
Status: New

** Description changed:

- I send a message to a friend (using my Google account), close that particular chat window, and when I receive a notification on my system stating he or she replied, I go back to Empathy and click back on the user's name.
+ I send a message to a friend (using my Google account), close that particular chat window, and when I receive a notification on my system stating he or she replied, I go back to Empathy and click back on the user's name.
It opens up the same chat thread, but with his or her comments nowhere to be found.

I can't seem to see what the issue may be :/

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: empathy 3.8.4-1ubuntu1
ProcVersionSignature: Ubuntu 3.11.0-11.17-generic 3.11.3
Uname: Linux 3.11.0-11-generic x86_64
ApportVersion: 2.12.5-0ubuntu1
Architecture: amd64
Date: Fri Oct 4 17:09:12 2013
InstallationDate: Installed on 2013-10-04 (0 days ago)
InstallationMedia: Ubuntu-GNOME 13.10 "Saucy Salamander" - Beta amd64 (20130926)
MarkForUpload: True
ProcEnviron:
- PATH=(custom, no user)
- XDG_RUNTIME_DIR=<set>
- LANG=en_US.UTF-8
- SHELL=/bin/bash
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
SourcePackage: empathy
UpgradeStatus: No upgrade log present (probably fresh install)
+
+
+ [Impact]
+
+ * Breaks chat view for the chat history
+
+ [Test Case]
+
+ * Start a chat with a friend and close the window
+ * After being notified you received a reply, open the chat window to see the reply
+ * Verify you see your previous message and the reply
+
+ [Regression Potential]
+
+ * Chat might not be rendered is the worse case, which is the current
+ case in 16.04. So no regression potential.
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Ken VanDine
2016-05-06 16:04:22 UTC
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** Changed in: adium-theme-ubuntu (Ubuntu Xenial)
Status: New => Triaged
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Mathew Hodson
2016-05-06 20:12:22 UTC
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** Changed in: adium-theme-ubuntu (Ubuntu Xenial)
Importance: Undecided => Medium

** Summary changed:

- New messages do not show
+ New messages do not show in Empathy
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Sebastien Bacher
2016-05-09 13:19:12 UTC
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** Changed in: adium-theme-ubuntu (Ubuntu Xenial)
Status: Triaged => In Progress

** Changed in: adium-theme-ubuntu (Ubuntu Xenial)
Assignee: (unassigned) => Ken VanDine (ken-vandine)
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Martin Pitt
2016-05-12 09:45:05 UTC
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Hello Jeb, or anyone else affected,

Accepted adium-theme-ubuntu into xenial-proposed. The package will build
now and be available at https://launchpad.net/ubuntu/+source/adium-
theme-ubuntu/0.3.4-0ubuntu1.1 in a few hours, and then in the -proposed
repository.

Please help us by testing this new package. See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to
enable and use -proposed. Your feedback will aid us getting this update
out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested, and change the tag
from verification-needed to verification-done. If it does not fix the
bug for you, please add a comment stating that, and change the tag to
verification-failed. In either case, details of your testing will help
us make a better decision.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in
advance!

** Changed in: adium-theme-ubuntu (Ubuntu Xenial)
Status: In Progress => Fix Committed

** Tags added: verification-needed
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Nicolas Delvaux
2016-05-19 07:58:30 UTC
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I confirm this bug is fixed on Xenial with adium-theme-ubuntu 0.3.4-0ubuntu1.1.
Many thanks!

** Tags removed: verification-needed
** Tags added: verification-done
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Launchpad Bug Tracker
2016-05-19 17:39:44 UTC
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This bug was fixed in the package adium-theme-ubuntu - 0.3.4-0ubuntu1.1

---------------
adium-theme-ubuntu (0.3.4-0ubuntu1.1) xenial-proposed; urgency=medium

[ Andrew Shadura ]
* Update the theme to work with recent Empathy (LP: #1235472).

-- Ken VanDine <***@canonical.com> Fri, 06 May 2016 11:39:27
-0400

** Changed in: adium-theme-ubuntu (Ubuntu Xenial)
Status: Fix Committed => Fix Released
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Brian Murray
2016-05-19 17:39:50 UTC
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The verification of the Stable Release Update for adium-theme-ubuntu has
completed successfully and the package has now been released to
-updates. Subsequently, the Ubuntu Stable Release Updates Team is being
unsubscribed and will not receive messages about this bug report. In
the event that you encounter a regression using the package from
-updates please report a new bug using ubuntu-bug and tag the bug report
regression-update so we can easily find any regressions.
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