Discussion:
[Bug 1671360] [NEW] System doesn't boot properly on AMD Ryzen / Gigabyte GA-AB350-gaming-3
(too old to reply)
Maciej Dziardziel
2017-03-09 06:25:42 UTC
Permalink
Public bug reported:

I'm trying to run ubuntu on Ryzen 1700x with Gigabyte GA-AB350-gaming-3 motherboard,
and it has a load of problems, starting with not being able to boot normally.

During normal boot, on 16.10 as well as 17.04 beta:
system doesn't boot normally, hangs with a lot of "unexpected irq trap at vector 07"
messages displayed.


Following advice from various places, I've tried:disable cpu freq governor and cpu handling in acpi settings

1. add "acpi=off" to boot params

That helps, allowing me to boot into recovery mode, though it leaves me
with system seeing only one core, is really slow and still only boots in
recovery mode.

2. Compile own kernel using 4.11.rc1 and disabling cpu freq governor and
cpu handling in acpi settings. Boot with "quiet loglevel=3" option.

That gets me even further - system sees all cores now. Still only recovery mode though,
but its enough to get info for this bug report.

Some observed problems:

1. dmesg reports *a lot* of messages like this all the time:

[ 163.362068] ->handle_irq(): ffffffff87a7e090,
[ 163.362081] bad_chained_irq+0x0/0x40
[ 163.362089] ->handle_irq(): ffffffff87a7e090,
[ 163.362090] amd_gpio_irq_handler+0x0/0x200
[ 163.362090] ->irq_data.chip(): ffffffff88587e20,
[ 163.362090] ioapic_ir_chip+0x0/0x120
[ 163.362090] ->action(): ffffffff884601c0
[ 163.362091] IRQ_NOPROBE set
[ 163.362099] ->handle_irq(): ffffffff87a7e090,
[ 163.362099] amd_gpio_irq_handler+0x0/0x200
[ 163.362100] ->irq_data.chip(): ffffffff88587e20,
[ 163.362100] ioapic_ir_chip+0x0/0x120
[ 163.362101] ->action(): ffffffff884601c0

I've tried to redirect dmesg to a file, stopped after a short while, it
generated 400M of those.

2. Systemd cannot start journald. Perhaps because it cannot cope with
amount of kernel logs?

3. Looking at pci, I've noticed something called AMDI0040
(/sys/bus/acpi/devices/AMDI0040, path=_SB_.EMMC), among AMDI0010,
AMDI0020, AMDI0030. Those however are mentioned in kernel source, kernel
and google are completely silent about AMDI0040.


Phoronix tested ryzen using different motherboard, and it worked better (though not well),
so I suspect it is an issue with motherboard.

** Affects: linux (Ubuntu)
Importance: Undecided
Status: Incomplete

** Attachment added: "kernel config, lspci, dmesg messages and other info I could get"
https://bugs.launchpad.net/bugs/1671360/+attachment/4834330/+files/report.tgz
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Brad Figg
2017-03-09 06:31:26 UTC
Permalink
This bug is missing log files that will aid in diagnosing the problem.
apport-collect 1671360

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
Status: New => Incomplete
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Maciej Dziardziel
2017-03-09 19:05:46 UTC
Permalink
apport information

** Tags added: apport-collected zesty

** Description changed:

I'm trying to run ubuntu on Ryzen 1700x with Gigabyte GA-AB350-gaming-3 motherboard,
and it has a load of problems, starting with not being able to boot normally.

During normal boot, on 16.10 as well as 17.04 beta:
system doesn't boot normally, hangs with a lot of "unexpected irq trap at vector 07"
messages displayed.


Following advice from various places, I've tried:disable cpu freq governor and cpu handling in acpi settings

1. add "acpi=off" to boot params

That helps, allowing me to boot into recovery mode, though it leaves me
with system seeing only one core, is really slow and still only boots in
recovery mode.

2. Compile own kernel using 4.11.rc1 and disabling cpu freq governor and
cpu handling in acpi settings. Boot with "quiet loglevel=3" option.

That gets me even further - system sees all cores now. Still only recovery mode though,
but its enough to get info for this bug report.

Some observed problems:

1. dmesg reports *a lot* of messages like this all the time:

[ 163.362068] ->handle_irq(): ffffffff87a7e090,
[ 163.362081] bad_chained_irq+0x0/0x40
[ 163.362089] ->handle_irq(): ffffffff87a7e090,
[ 163.362090] amd_gpio_irq_handler+0x0/0x200
[ 163.362090] ->irq_data.chip(): ffffffff88587e20,
[ 163.362090] ioapic_ir_chip+0x0/0x120
[ 163.362090] ->action(): ffffffff884601c0
[ 163.362091] IRQ_NOPROBE set
[ 163.362099] ->handle_irq(): ffffffff87a7e090,
[ 163.362099] amd_gpio_irq_handler+0x0/0x200
[ 163.362100] ->irq_data.chip(): ffffffff88587e20,
[ 163.362100] ioapic_ir_chip+0x0/0x120
[ 163.362101] ->action(): ffffffff884601c0

I've tried to redirect dmesg to a file, stopped after a short while, it
generated 400M of those.

2. Systemd cannot start journald. Perhaps because it cannot cope with
amount of kernel logs?

3. Looking at pci, I've noticed something called AMDI0040
(/sys/bus/acpi/devices/AMDI0040, path=_SB_.EMMC), among AMDI0010,
AMDI0020, AMDI0030. Those however are mentioned in kernel source, kernel
and google are completely silent about AMDI0040.


Phoronix tested ryzen using different motherboard, and it worked better (though not well),
so I suspect it is an issue with motherboard.
+ ---
+ ApportVersion: 2.20.4-0ubuntu2
+ Architecture: amd64
+ DistroRelease: Ubuntu 17.04
+ InstallationDate: Installed on 2015-08-06 (581 days ago)
+ InstallationMedia: Kubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150728.1)
+ Package: linux (not installed)
+ ProcEnviron:
+ LANGUAGE=en_US:en
+ TERM=linux
+ PATH=(custom, no user)
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
+ Tags: zesty
+ Uname: Linux 4.11.0-rc1-custom x86_64
+ UnreportableReason: The running kernel is not an Ubuntu kernel
+ UpgradeStatus: Upgraded to zesty on 2017-03-03 (6 days ago)
+ UserGroups:
+
+ _MarkForUpload: True

** Attachment added: "JournalErrors.txt"
https://bugs.launchpad.net/bugs/1671360/+attachment/4834867/+files/JournalErrors.txt

** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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Maciej Dziardziel
2017-03-09 19:06:48 UTC
Permalink
I've added appport info
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Joseph Salisbury
2017-03-09 19:46:58 UTC
Permalink
Did this issue start happening after an update/upgrade? Was there a
prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.11 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.11-rc1/

** Changed in: linux (Ubuntu)
Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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Maciej Dziardziel
2017-03-09 21:38:49 UTC
Permalink
The issue had nothing to do with upgrades, its the same problem on 16.10 as well as on 17.04.
I've tested it on my system and on live ubuntu on usb.

I've tried to use mainline kernel and the problem is still there.

** Tags added: kernel-bug-exists-upstream

** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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Maciej Dziardziel
2017-03-10 09:23:51 UTC
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I've found a workaround (requires compiling own kernel, tested on 4.11
and r4.11rc1):

When configuring kernel (I used make menuconfig) disable following
things:

Everything under device drivers/gpio support, especially:
memory mapped files/amd promontory support (GPIO_AMDPT)
and pci gpio expanders / amd 8111 gpio driver (GPIO_AMD8111)
but I've turned of everything to make sure nothing is using gpio.

device drivers / pin controllers / amd gpio pin control (PINCTRL_AMD)

Perhaps only one of them could be really necessary, but I didn't tested
that.

System boots normally, no problems with journald and no weird messages
from dmesg.
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Robert Sandru
2017-03-10 11:19:41 UTC
Permalink
Maciej, do you have any suggestions if there is no previous OS
installed? Any way for to fix the installation image so that I can at
least get a base installation going?
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Eric Hartmann
2017-03-10 17:53:26 UTC
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Guys, I've updated the firmware of my GA-X370-gaming-5 to F4 and with
kernel 4.10.1 and acpi=off it's almost working. My last issue is that
only one core is available.

I've tested with Fedora 25 (4.8 kernel with backports) and everything is
working perfectly : all cores are available so it may due to kernel
configuration, but I did not find where the issue is.
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Maciej Dziardziel
2017-03-11 12:54:39 UTC
Permalink
Post by Robert Sandru
Maciej, do you have any suggestions if there is no previous OS
installed?

You may try to boot with those options:

acpi=off quiet loglevel=3

(just acpi=off might be enough). That should get you through
installation.
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Cosmin Mutu
2017-03-12 09:22:16 UTC
Permalink
Getting same problem on AMD Ryzen X18700 with GIGABYTE AB350-GAMING3
motherboard (F5 - latest bios version)

Setting acpi=off gets me into login screen but fails to authenticate me
.. so, I`m stuck there.

This occured when I tried to upgrade from 16.04 to 16.10 ... then I
tried installing the 17.04 with same problems ... instal was hitting the
IRQ vector 07 problem.

If you guys need any other info, please let me know and I can collect
some more.
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Cosmin Mutu
2017-03-12 09:23:32 UTC
Permalink
AMD Ryzen X1800 (don`t know how a 7 got in there)
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Cosmin Mutu
2017-03-12 09:33:48 UTC
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authentication does work from terminal ( ctrl-alt-f1 )
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Cosmin Mutu
2017-03-12 10:04:09 UTC
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Just booted 16.04 from disk (try mode) and it works without problems ...
attached a screenshot also

** Attachment added: "Screenshot from 2017-03-12 10-01-42.png"
Loading Image...
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Heiko Hartmann
2017-03-12 14:36:18 UTC
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I can confirm that for Ryzen X1700 and same Mainboard as mentioned by
Cosmin. Ubuntu Studio 16.04 is working without any problems, Live
version of 16.10 messes up with thousands of IRQ traps.
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Robert Sandru
2017-03-12 18:14:40 UTC
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Still no dice.

Tried another path:
- Installed on a spare HDD using VMware in Windows (assigned full disk to VMware), no additional drivers or anything changed
- Updated kernel to 4.11rc1 (using prebuild binaries)
- Updated grub parameters: acpi=off quiet loglevel=3
- Rebooted computer with that drive as the boot disk

Still gets stuck during startup. Removing the acpi=off parameter spews
again the irq trap messages so same situation.

Setup is 1700X on Gigabyte GA-AX370-Gaming 5 motherboard
For all it's worth I'm also using an NVMe bootdrive - not sure it makes a difference.

Giving up until a kernel dev with the appropriate knowledge looks into
this.
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Cosmin Mutu
2017-03-12 18:55:15 UTC
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Installed 16.04 - runs just fine (just like Heiko mentioned above). All
16 cpu`s are visible, however, no way to get temp information (sensors
can`t find anything).
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Robert Sandru
2017-03-12 19:45:51 UTC
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Cosmin, when you say you installed 16.04, do you mean Ubuntu Studio
16.04 or the standard distribution?

Did you install the OS from scratch using an USB stick of some other
media? You were trying to do an update to 17.04 so did 16.04 boot
initially correctly? Please provide details, just saying it works isn't
helping to pinpoint the issue.
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Eric Hartmann
2017-03-13 05:36:49 UTC
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As Maciej Dziardziel suggest, I've rebuild 4.10.1 kernel and deactivated GPIO_AMDPT, GPIO_AMD8111 and PINCTRL_AMD.
The system was booting correctly, however I cannot use any USB keyboard.
So I've rebuild the kernel, deactivating only PINCTRL_AMD and everything is working fine now.

Here is my setup : Aorus GA-X370-Gaming-5 with Ryzen 1800X.

And here is the link of the builds :
* https://mega.nz/#!R493SRIb!UgMpquYIqQuJkmHoY1kgp5rtVSMK7yo7tw_KP3pUKzw
* https://mega.nz/#!YoMmHBRQ!plT0X61pQJWz00rkZ5ANZC50rjNHKID3BZ4v-wia2mE
* https://mega.nz/#!F8801QKD!pRSay0_qWhKqvfl6MKOJSpGSBxf1t-NMspdsYPM5eDQ
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Huang YangWen
2017-03-13 08:58:42 UTC
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Works find with Ubuntu 16.04 + 4.10.1-041001-generic

The kernel is downloaded from Ubuntu website

motherboard ASUS PRIME B350-PLUS.


** Attachment added: "Screenshot from 2017-03-13 16-53-20.png"
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Huang YangWen
2017-03-13 09:00:53 UTC
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CPU is Ryzen 1700x

However lm-sensor is not working properly.
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Maciej Dziardziel
2017-03-13 10:26:22 UTC
Permalink
Huang YangWen: can you attach result of those command:

ls -l /sys/bus/acpi/devices/
sudo lspci -vvnn


I wonder what the differences between motherboards are. I suspect Gigabyte has something other boards don't have.
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Cosmin Mutu
2017-03-13 18:55:09 UTC
Permalink
@Robert ... sure, let me clarify the events.

1. I had Ubuntu 16.04 LTS for some time already running on my system.
2. I bought AMD Ryzen 1800 + Gigabyte AB350 Gaming 3 and I took the SSD from the old system and pushed it into the new one
3. Everything worked fine, except I had to install NVIDIA drivers (I also bought a better video card)
4. I noticed I couldn`t get CPU temperature, so I tried my luck by upgrading to 16.10 (BAD DECISION)
----> during OS boot the IRQ VECTOR 07 error is repeated over and over
5. I then downloaded the 17.04 on a disk, and tried to install it
----> ended up with IRQ VECTOR 07 error during install (so, no go)
6. I tried the Ubuntu 16.04 LTS from a disk (which was the origin of the OS at step 1 ...) --> worked fine
7. I installed Ubuntu 16.04 LTS and here I am .. back at step 3 :)

I`ve never installed STUDIO, only DESKTOP as in this :
http://releases.ubuntu.com/16.04.2/ubuntu-16.04.2-desktop-
amd64.iso?_ga=1.156896511.598999195.1489430754
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Cosmin Mutu
2017-03-13 18:59:16 UTC
Permalink
@Maciej : I think you missunderstood ... both Gigabyte (mine) and Asus
boards (Huang`s) work fine with 16.04 LTS ... what you need to do .. is
ask Huang to try his luck with 16.10 :) or 17.04

So, Huang, can you make 2 DVD`s .. one with 16.10 and another with 17.04
(or 2 bootable flashes) and just "TRY" both of them, without installing
... I wonder if that works for you.
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Cosmin Mutu
2017-03-13 18:55:57 UTC
Permalink
"on a disk" I mean on a DVD :)
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Robert Sandru
2017-03-13 20:22:02 UTC
Permalink
Hi Cosmin, thanks a lot for the details.

I can see a couple of differences that I need to look into:
- Chipset is different B350 vs. X370
- I attempted the fresh 16.04 install from a USB stick instead of a DVD (I've got no optical drive at all, so can't test that) -> IRQ TRAP.... (same with 16.10 and 17.04 beta)

So my next tentative will be to take the drive out from that computer,
install in a different one and perform the 16.04 install and move it
back to the Ryzen system. That would be similar to your initial state
with a working 16.04.

One last question (:-), was your existing 16.04 running on a special
kernel version before you moved your SSD to your new Ryzen system?

Thanks!
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Robert Sandru
2017-03-13 21:15:29 UTC
Permalink
@Eric: I've managed to boot the system using your custom built kernel!

Not usable really now as the nvidia driver installation is failing but
much better...

So clearly the code around PINCTRL_AMD seems to be related.
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Daniele
2017-03-13 22:45:04 UTC
Permalink
Dear All,

I had exactly the same situation of post #23. Coming from Kubuntu 16.04, bought a new system Ryzen 1800x+GA-AB350 Gaming 3.
First boot, using the "old" SSD worked fine, so I decided to upgrade to version 16.10. The procedure goes well, but after the reboot got plenty of error message "IRQ VECTOR 07".
So I tried with a USB stick and Kubuntu live version 17.04 both beta 1 and Nightly but got the same error.
The only way to make the system working, is to manually select kernel 4.4.0-64-generic from grub.

I've also tried to install ubuntu kernel 4.10 and 4.11rc1, but I always
get the same error.

Hope this helps
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Eric Hartmann
2017-03-14 06:12:48 UTC
Permalink
@Robert, on Ubuntu 16.10 you can install the nvidia-378 drivers that
contains the fix for the kernel 4.10 (I'm using it).

The patches are available here also :
https://devtalk.nvidia.com/default/topic/995636/linux/-patches-378-13-4-10-and-4-11-rc1/
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Eric Hartmann
2017-03-14 08:24:05 UTC
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And lspci

** Attachment added: "lspci.txt"
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Eric Hartmann
2017-03-14 08:23:40 UTC
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@Marciej here are the results for GA-X370-Gaming-5 board (with 1800X processor).
Please note that it's the result on 4.10.1 with PINCTRL_AMD removed.

** Attachment added: "devices.txt"
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Cosmin Mutu
2017-03-14 19:30:49 UTC
Permalink
@Robert : what I have on DVD is an image of 16.04.01 LTS : http://old-
releases.ubuntu.com/releases/xenial/ubuntu-16.04.1-desktop-amd64.iso

So, I would suggest you "try / install" this first, and then update to 16.04.02
At least that`s how it worked for me.

Current kernel that I have (didn`t performed any tricks to get this in
place, it`s just from installing 16.04.01 and upgrading to 16.04.02 via
normal upgrade procedure) :

$ uname -a
Linux alpha-desktop 4.4.0-66-generic #87-Ubuntu SMP Fri Mar 3 15:29:05 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
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Cosmin Mutu
2017-03-14 19:40:17 UTC
Permalink
By normal upgrade procedure I mean :

1. Right Click on "Power Icon" (top right corner)
2. Select "About this computer"
3. On opened pop-up in the bottom right corner there should be a button which either says "Update" or "System Up-To-Date"

Let me know if the 16.04.01 install worked ... hope it does!
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anders_c_
2017-03-16 19:41:42 UTC
Permalink
Ryzen 1700
Gigabyte ab350 Gaming 3

I created a usb with 16.04.1 and it starts without problems. When i
tried to install it asked if I wanted UEFI or bios mode, UEFI failed to
install but bios worked.
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blarg
2017-03-19 11:54:53 UTC
Permalink
Disable the CPU based USB ports - That's all of the version 3.0 ones.
Probably most of the rear and front ports.

Only use the 3.1 or 2.0 USB ports associated with the B350 southbridge.
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anders_c_
2017-03-20 21:07:09 UTC
Permalink
@blarg
Looked around in bios but found no way to disable the CPU USBs.
Tried to boot with nothing connected to them but it failed with same error messages as before.
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Marc Singer
2017-03-21 11:28:58 UTC
Permalink
I can replicate the issue on a Gigabyte GA370x Gaming 5 Mainboard with
AMD 1700x. After I upgraded Mint to Linux 4.10.3 the bug even happened
on older kernel versions installed with Ukuu (I could only boot on 4.4.0
used as default on Mint 18.2)
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James Willcox
2017-03-30 03:43:02 UTC
Permalink
I have this issue with a Ryzen 1800X and a Gigabyte GA-AB350 Gaming (not
3) mainboard. I can boot the live desktop from USB if I pass acpi=off,
but /proc/cpuinfo lists only one core.
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Eric Joslyn
2017-04-04 23:18:57 UTC
Permalink
I have exactly the same problem with a Gigabyte AB350-Gaming 3
motherboard and a Ryzen 1800+.

- Ubuntu variations (Ubuntu, Neon, Kubuntu, Budgie) and openSUSE do not work out of the box. They stall with a bunch of 'irq trap at vector 07' messages.
- For all of these, after adding acpi=off to the kernel parameters, it runs/installs, but runs on only one core. The system locks up when you try to shutdown.
- I tried other acpi parameters but nothing seems to make a difference. Only acpi=off has an effect.
- Fedora and KaOSx run and install with no obvious problem.
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Roland Kaiser
2017-04-06 15:06:19 UTC
Permalink
Here is some additional information. I built upstream kernel 4.11-rc5
with

CONFIG_PINCTRL_AMD=m
CONFIG_DEBUG_PINCTRL=y
CONFIG_DEBUG_GPIO=y

and blacklisted pinctrl-amd so as to able to boot that kernel and set up
netconsole. Doing a

modprobe pinctrl-amd

then results in a crash (obviously) and output along the lines of what
you can see in the attached files. Case A seems to be more common than
B. In case B, the system can still be used for a few seconds before
becoming unresponsive.

** Attachment added: "gb_pinctrl_amd.tar.gz"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1671360/+attachment/4856311/+files/gb_pinctrl_amd.tar.gz
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Marc Singer
2017-04-06 16:00:43 UTC
Permalink
Hey Roland

Your informations are a breakthrough in this case, since Case A seems to
be a NullPointerException inside the Kernel (maybe amd_gpio is trying to
access an object that has been removed in newer kernel versions?).

Case B was almost 100% for myself but is also very interesting.
It seems like when amd_gpio wants to register its interrupts / irq, it fails on Vector 07 and then does not advance the loop (it seems to be stuck in a loop after). Could be that Gigabyte changed something about their IO on the mainboards and the standard operation does not work on that. I'll forward the informations to an engineer from amd to possibly create an update that will hopefully work with our Gigabyte Mainboards.
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Roland Kaiser
2017-04-06 19:08:36 UTC
Permalink
Yeah, it looks like the call to irq_desc_get_handler_data() inside that
irq handler is returning null. But I don't understand most of that code,
so no idea what might be causing that.

As a side note: From the looks of it it's probably not going to be
relevant, but just in case it is I have dumped the contents of the
memory region which is returned by the _CRS method of the AMDI0030 ACPI
device.

** Attachment added: "mem_0xfed81500.bin"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1671360/+attachment/4856581/+files/mem_0xfed81500.bin
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Richard
2017-04-06 20:13:40 UTC
Permalink
I can confirm this issue on a Gigabyte GA-AX370-Gaming 5 (X370 chipset)
with F4 bios and an AMD Ryzen 7 1700 CPU.

I moved my disks from an sandy bridge system with Kubuntu 16.04.2
installed and kernel 4.4.0-71-generic which boots fine on the new
hardware.

When I upgrade the kernel to 4.10.0-14-generic I get the handle_irq() spam at boot.
With acpi=off I am able to boot but I get USB enumeration errors during boot and my wifi usb stick (AR9271 802.11n) stops working.

I have only a GTX 770 installed in the PCI-E slots (using the nvidia
375.39 driver from apt).
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Roland Kaiser
2017-04-07 19:01:21 UTC
Permalink
I have found that kernel 4.1 actually seems to work fine on my board
(AX370-GK7, F2 BIOS), even when compiled with CONFIG_PINCTRL_AMD=y. Note
that to properly test kernels that old, the correct ACPI device ID needs
to be added as seen in commit

42a4440 pinctrl: amd:Add device HID for future AMD GPIO controller

since otherwise the driver won't find the device.

Anyway, I did that, and there is now a /sys/devices/platform/AMDI0030:00
directory and no obvious complaints in dmesg, so everything seems to be
working as intended as far as I can tell.

I did some bisecting and I am now fairly certain that a regression was
introduced early in the 4.2 cycle with the commit

0be275e x86/irq: Use cached IOAPIC entry instead of reading from
hardware.

I need to do some more testing to make sure I didn't mess up somewhere,
will report back when/if I know more.
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Roland Kaiser
2017-04-08 02:28:05 UTC
Permalink
Bad news.

Using 4.11-rc5 as a base and reverting the commit I previously mentioned
(0be275e3a5607b23f5132121bca22a10ee23aa99) does yield a mostly
functional kernel.

I say "mostly" because there is still a lone "unexpected IRQ trap" in
dmesg when the pinctrl driver loads, though the system boots
successfully... most of the time. Also, configuring pinctrl-amd as a
module instead of built-in and loading it later on will still result in
the same crash scenarios as before.

So the code that the commit touches may be vaguely related to the
problem, but it's certainly not the root cause.

Still kinda seems like a BIOS bug to me, particularly since other
motherboard vendors are not affected. Let's hope someone at Gigabyte
does something about this soon. I just tested the F3e beta BIOS, made no
difference.
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Roland Kaiser
2017-04-08 02:46:07 UTC
Permalink
In the meantime, is there any particular reason Ubuntu kernels need to
be shipping with pinctrl-amd built-in?

If not, I suggest building it as a module from now on, so that users
affected by this issue don't have to resort to custom built kernels, but
can instead just blacklist the module.

Note that this issue is present on xenial and yakkety as well, not just
zesty.
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Roland Kaiser
2017-04-08 04:10:33 UTC
Permalink
** Summary changed:

- System doesn't boot properly on AMD Ryzen / Gigabyte GA-AB350-gaming-3
+ System doesn't boot properly on Gigabyte AM4 motherboards (AMD Ryzen)

** Tags added: xenial yakkety
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Roland Kaiser
2017-04-08 04:21:04 UTC
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** Tags added: regression-release
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Marc Singer
2017-04-08 07:01:03 UTC
Permalink
Hey Roland

You are surely right its a Gigabyte related issue, allthough it's amost
surely a change the engineers from Gigabyte made on either UEFI or even
Hardware level. Its pretty common for mainboard manufacturers to add
custom stuff to their mainboards as additional selling points.

The question is more if they know about this issue or if they even care
about it, since the linux community is very small compared to windows.
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Robert Sandru
2017-04-08 08:42:04 UTC
Permalink
In any case if this is confirmed we need to raise the issue with them.
In the past they've been "hiding" behind the fact that the motherboard
specification page says:

Operating System

Support for Windows 10 64-bit
Support for Windows 7 64-bit
* Please download the "Windows USB Installation Tool" from GIGABYTE's website and install it before installing Windows 7.

Given recent Microsoft announcements that the most recent silicon will
only be supported under Windows 10, this makes all Ryzen Gigabyte boards
pretty much mono OS... I'm hoping that I'm not the only one to find it
unacceptable that consumer choice has narrowed down to such an extent
:-)
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Marc Singer
2017-04-10 06:37:09 UTC
Permalink
I've created a post in the Gigabyte Forums AM4 Beta BIOS Thread.

http://forum.gigabyte.us/thread/886/am4-beta-bios-thread?page=21

Maybe they can figure out what is causing this issue to happen.
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DIONYSIS KAPATSORIS
2017-04-12 17:21:04 UTC
Permalink
I have the same problem with Gigabyte AB350M-Gaming 3, latest BIOS(F4)
and ubuntu 16.10. I can only boot with kernel 3.8, but get in an
infinite log in loop.
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Eric Joslyn
2017-04-13 06:38:38 UTC
Permalink
OK - I found a good mention of the problem here. He says “There's a bug relating to the Gaming 5 board where dmesg gets flooded with errors about interrupts unless you disable CONFIG_PINCTRL_AMD.”
https://www.reddit.com/r/VFIO/comments/63igfa/horrible_amd_ryzen_performance/

That prompted me to compile a new kernel without the pinctrl-amd option. That option is found when in the kernel configuration utility makeconfig, in the section called Device Drivers/Pin control/AMD GPIO pin control.

I used the compiling instructions found here:
http://askubuntu.com/questions/163298/whats-a-simple-way-to-recompile-the-kernel

I used GIT to download the latest kernel source (4.11.0-rc6) I made no
changes to the default kernel configuration other than to check off the
pinctrl-amd option. Compiling took over 2 hours, running on only one
core!

The new kernel unstalled with no problems. acpi=off is no longer
necessary to boot, and 16 cores are visible and active in KDE sysguard.
No crashes.

After installing the new kernel, I tried compiling with the multicore
switch, 'make -j 16'. It's pretty impressive to see 16 threads running
at 97%.

Of course, this is just a temporary fix.
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Robert Sandru
2017-04-13 07:58:02 UTC
Permalink
@Eric Joslyn: you can do the same with a stable kernel from the 4.10
series, no need to be on the bleeding edge with release candidates. (I
see it's been backported to 4.9 too)

The key patch you really want to get in is the one that correctly
identifies the hyper-threading capabilities of the Ryzen which came in
4.10 so anything from 4.10.0 upwards should give you the full
performance. More info over there:
https://www.phoronix.com/scan.php?page=news_item&px=AMD-Ryzen-Newer-
Kernel
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Marc Singer
2017-04-13 20:17:18 UTC
Permalink
Good news:

For the people that are not able to compile a custom kernel, I provide
the download links of the binarys for you:

- Linux 4.10.3 AMD64 with Ubuntu patches
- Compiled from official ubuntu "linux-source-4.10.0" package
- AMD GPIO PIN Control removed
- No other changes from default configuration
- Compiled on Linux Mint 18.1 (Ubuntu 16.04 LTS)

Should work for 16.04 and has been tested in a VM. I will test it tomorrow on a Gigabyte X370-G5 System.
Could you test it and provide me with further feedback?

https://www.nextized.net/repo/linux/ubuntu-
linux-4.10.3_ryzen01_amd64_generic.tar.gz

Thanks you

nextized
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Marc Singer
2017-04-13 20:21:54 UTC
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Ups I posted the wrong URL to my custom kernel:

http://www.nextized.net/repo/linux/ubuntu-
linux-4.10.3_ryzen01_amd64_generic.tar.gz

- Linux 4.10.3 AMD64 with Ubuntu patches
- Compiled from official ubuntu "linux-source-4.10.0" package
- AMD GPIO PIN Control removed
- No other changes from default configuration
- Compiled on Linux Mint 18.1 (Ubuntu 16.04 LTS)

Please test it and give me feedback.
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Leonardo Varuzza
2017-04-13 22:38:22 UTC
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I tested the kernel from Marc Singer in my Gigabyte X370 Gamming K7 with
Ryzen 1700 and everything is working (typing it right now from the
system).
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Julio Alves
2017-04-13 22:53:44 UTC
Permalink
Didn't work in my AB350 Gaming 3 with Ubuntu 16.04, I get a lot of
"unexpected irq trap at vector 07" without acpi=off before system
freezes.

I've also tried other kernels, from 4.8 to 4.10, to no avail.
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Eric Joslyn
2017-04-14 02:26:35 UTC
Permalink
@Marc Singer. The new 4.10.3 kernel seems to work ok in my Gigabyte
AB350 Gaming 3. No need for acpi=off, and all 16 cores show up in the
system monitor. Is there anything specific that I can test?

I originally compiled the latest 4.11 rc6 kernel out of sheer curiosity.
I wanted to see what was default for the amd gpio option (it was
active). Once I had the code, I thought what the heck, might as well
compile it.
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Marc Singer
2017-04-14 08:41:00 UTC
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What you guys could test with the new kernel are mainboard related stuff
like sound, usb and so on. I would like to know what effects the
disabling AMD Pin CTRL has on other stuff.
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Robert Sandru
2017-04-14 09:25:35 UTC
Permalink
Some inputs for what it's worth... with a self built 4.10.4 from a few
weeks back but same config as yours (AMD pinctrl disabled) - no other
changes:

- USB works fine on all the ports I tried (several devices)
- Network works fine (both ports Intel and Killer Networks)
- NVMe drive works fine
- SATA drive works fine
- NVidia closed source drivers work fine with the patch (see above in this thread for pointers to make the nvidia driver work on 4.10.x)

- I haven't tested audio but it's displayed correctly in the settings

I haven't yet noticed something that doesn't work because of that
change.

I'm tempted to think that the gpio ports are possibly used to control
the onboard LED lighting and stuff like that...

Board is GA-AX370-Gaming5
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Mich
2017-04-14 11:44:54 UTC
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@Marc Singer Audio is very rudimental on my GA-AB350-Gaming 3, only a
simple line-out, but I can hear sound. Everything else works. Thank you
very much!
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Marc Singer
2017-04-14 12:58:58 UTC
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Thanks you guys for your early feedback.

I'll release a binary 4.11 with fixed audio for Gigabyte Ryzen
Mainboards as soon as 4.11 is stable (end of april). The release
candidates are mostly stable but not recommended to use on productive
systems.

If its just the LED Control that doesn't even matter for most users. It
seems like just Gigabyte Mainboards are issued here, so I guess this
will not be fixed in the official channels.
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Lei Ni
2017-04-14 13:41:15 UTC
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@Marc Singer, thanks for the 4.10 kernel! It works fine on my Gigabyte
AB350M Gaming 3 + Ryzen 1700 system, SATA, audio, networking and video
(Nvidia 381.09 manually installed) all work fine.
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Julio Alves
2017-04-14 15:16:48 UTC
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It worked on my AB350 Gaming 3. The kernel was installed, but it wasn't
running. I had to manually edit the loader. No problems so far.

Thank you, @Marc Singer.
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Gabi Dumi
2017-04-15 11:51:59 UTC
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I got it to work too on my Gigabyte AB350M Gaming 3 + Ryzen 1700 +nvidia 750.
Installed Ubuntu Mate 16.04.01 (that was on kernel 4.4.0) - this worked reasonably well, some errors popped up from time to time (eg. USB 3.0 stick was unmounting then auto-remounting from time to time, also compiling the kernel I got a seg fault from cc - don't know if it's related).
I downloaded the zesty kernel and used the instructions above to configure (disabled AMD GPIO pin control as mentioned above) compile and install 4.10.0. Compilation went ok (except the seg fault I mentioned and some packages I had to manually install) all 16 threads where at 60-70% when compiling.
Now I'm running 4.10.0-19 with seemingly no problems, everything seems to work including nvidia drivers 375.39, sound through hdmi, network, usb. No errors yet.
I'm not a linux expert by any means so there might still be problems I haven't discovered.
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Dominique Joye
2017-04-16 11:34:40 UTC
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Thanks to Marc, the sequence: install 16.04.1, install the kernel update
and then nvidia drivers, patched of course seems to work on Gigabyte 350
Gaming 3.
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Stefan
2017-04-17 20:35:54 UTC
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Bug confirmed on Gigabyte GA-AB350-Gaming (non-X version) @ BIOS version
F2 + Ryzen 1800X when trying to boot installation media of Ubuntu 17.04
final release.
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Milosz Tanski
2017-04-18 14:55:47 UTC
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There's a SEMI official update here on the Gigabyte forums from an
employee (Matt). http://forum.gigabyte.us/thread/886/am4-beta-bios-
thread?page=32&scrollTo=3601 Does anybody know if there's anything
queued up from AMD for 4.11 for GPIO?
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Joseph Salisbury
2017-04-18 18:14:46 UTC
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** Tags added: kernel-da-key
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Joseph Salisbury
2017-04-18 19:59:47 UTC
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I built a Zesty test kernel, which can be downloaded from:
http://kernel.ubuntu.com/~jsalisbury/lp1671360/

Can you test this kernel and see if it resolves this bug?

Note, with this test kernel you need to install both the linux-image and
linux-image-extra .deb packages.

Thanks in advance!
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Roland Kaiser
2017-04-19 05:54:33 UTC
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I tested the kernel on an AX370 Gaming K7 with F3 BIOS, it does seem to
resolve the issue for me.
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Dominique Joye
2017-04-19 10:59:43 UTC
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I tested Joseph solution on B350 Gaming 3 (bios F6) without success (stop in the boot without message). I can attach the syslog part if it helps
Many thanks in any case
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Leonardo Varuzza
2017-04-19 14:01:53 UTC
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It also didn't work for me on X370 Gaming K7 (bios F3). But the 4.10-3
works fine.
Post by Dominique Joye
I tested Joseph solution on B350 Gaming 3 (bios F6) without success (stop
in the boot without message). I can attach the syslog part if it helps
Many thanks in any case
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Milosz Tanski
2017-04-20 01:54:21 UTC
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Roland, you sure there isn't another BIOS toggle you managed to find? On
the Gaming K7 with F3 BIOS and this still happens unless the offending
code is compiled out.
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Allingo.M
2017-04-20 02:38:53 UTC
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I tested Joseph solution on Gigabyte AB350M(bios F4) with success.
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Roland Kaiser
2017-04-20 07:06:52 UTC
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I double checked a few times. Joseph's test kernel boots fine for me,
while the default kernel from the repositories still hangs with the same
BIOS settings.

Are you guys sure it's still the same issue that's preventing a
successful boot on your systems?
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Marc Singer
2017-04-20 07:43:43 UTC
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If you want I could power up a Zesty VM to compile a new kernel with
same settings as my 4.10.3 kernel and provide it for you guys.
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Tekkla
2017-04-20 08:22:57 UTC
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I would appreciate that very much :)
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Tekkla
2017-04-20 08:49:17 UTC
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@Joseph I just installed your kernel an everythings working with my GA-
AB350-Gaming3 board like the kernel from Marc.
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Dominique Joye
2017-04-20 14:41:36 UTC
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Just a stupid question:on my AB350 I have installed in the order: 1)
16.04.1, 2) Marc 10.3 Kernel, 3) Last version of NVidia driver for my
1050ti. That was OK

When I tried Joseph's kernel, it was after the installation of the
Nvidia drivers. Do I have to remove them in order to test that properly?
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Gabi Dumi
2017-04-22 05:09:43 UTC
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I didn't remove the Nvidia drivers when I upgraded the kernel, and
everything worked fine after that, including the drivers, no reinstall
necessary either. I compiled the kernel from sources though, don't know
if that matters.
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edward
2017-04-23 21:35:14 UTC
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hi guys,

maybe my information helps a bit (at least a hope)

my PC is a 1700x with the gaming aorus 5 from gigabyte (GA-AX370-Gaming K5), got 32 GB RAM but i dont think that it has much to do with all the problems metioned above.

i got all those errors, and i can only use my computer with my new
graphic card (all cores and stuff) using the kernel
"4.7.8-040708-generic"... there is no other kernel that works with that
graphic card (rx 460) for that reason im using it... and other newer
kernel just failed... i have like 24 newer kernels installed... all of
em come with this IRQ erros and stuff...

but i did some check, i changed the default grub, i wrote (if am not
mistaken) acpi=off noacpi or something like that (sorry i cant
remember it right now, im not at my pc) and i got this irq 7 issue even
with the kernel im using... so i had to changed the default grub... and
i could work again with the 4.7.8... kernel

i hope this information can help you somehow.
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edward
2017-04-23 21:36:48 UTC
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i forgot to mention that i use the f4 version of the bios
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System doesn't boot properly on Gigabyte AM4 motherboards (AMD Ryzen)

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Milosz Tanski
2017-04-23 22:29:16 UTC
Permalink
edward,

If you have ACPI off, you'll end up running with only 1 core enabled.
Just take a look at number of cores in top (press 1 to list
cores/threads).
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Title:
System doesn't boot properly on Gigabyte AM4 motherboards (AMD Ryzen)

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Kevin Norman
2017-04-24 02:35:25 UTC
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I'd like to add that I have a Gigabyte AB350m Gaming 3 motherboard along
with a Ryzen 1600 CPU, on the F4 (newest) BIOS.

I have found an workaround, which can be found here:
https://www.reddit.com/r/openSUSE/comments/65ffc5/kernel_panic_on_boot_related_to_ryzengigabyte/
(Relates to OpenSuSE Tumbleweed but the issue is the same on Ubuntu).
This workaround allows the system to boot, however it is unstable.

If I can supply any information that will be helpful to the developers,
please just let me know and I'll supply what I can!
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Title:
System doesn't boot properly on Gigabyte AM4 motherboards (AMD Ryzen)

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edward
2017-04-24 07:40:38 UTC
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Thanks Milosz!

actually i couldnt start the pc like that, im still using the kernel
4.7.8, the good thing is that all cores wore good, like i said... the
problem is that the Network cards are totally crazy and the soundcard
just does not work anylonger since a couple of weeks.
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System doesn't boot properly on Gigabyte AM4 motherboards (AMD Ryzen)

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edward
2017-04-24 07:52:54 UTC
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Hi again guys,

ive tried Joseph's kernel but this is what i got...

linux-headers-4.10.0-19-generic (4.10.0-19.21~lp1671360) wird eingerichtet ...
Examining /etc/kernel/header_postinst.d.
run-parts: executing /etc/kernel/header_postinst.d/dkms 4.10.0-19-generic /boot/vmlinuz-4.10.0-19-generic
Error! Bad return status for module build on kernel: 4.10.0-19-generic (x86_64)
Consult /var/lib/dkms/rtl8812au/4.3.8.12175.20140902+dfsg/build/make.log for more information.
linux-image-4.10.0-19-generic (4.10.0-19.21~lp1671360) wird eingerichtet ...
Running depmod.
update-initramfs: deferring update (hook will be called later)
Examining /etc/kernel/postinst.d.
run-parts: executing /etc/kernel/postinst.d/apt-auto-removal 4.10.0-19-generic /boot/vmlinuz-4.10.0-19-generic
run-parts: executing /etc/kernel/postinst.d/dkms 4.10.0-19-generic /boot/vmlinuz-4.10.0-19-generic
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/rtl8812au-dkms.0.crash'
Error! Bad return status for module build on kernel: 4.10.0-19-generic (x86_64)
Consult /var/lib/dkms/rtl8812au/4.3.8.12175.20140902+dfsg/build/make.log for more information.
run-parts: executing /etc/kernel/postinst.d/initramfs-tools 4.10.0-19-generic /boot/vmlinuz-4.10.0-19-generic
update-initramfs: Generating /boot/initrd.img-4.10.0-19-generic
run-parts: executing /etc/kernel/postinst.d/pm-utils 4.10.0-19-generic /boot/vmlinuz-4.10.0-19-generic
run-parts: executing /etc/kernel/postinst.d/unattended-upgrades 4.10.0-19-generic /boot/vmlinuz-4.10.0-19-generic
run-parts: executing /etc/kernel/postinst.d/update-notifier 4.10.0-19-generic /boot/vmlinuz-4.10.0-19-generic
run-parts: executing /etc/kernel/postinst.d/zz-update-grub 4.10.0-19-generic /boot/vmlinuz-4.10.0-19-generic

it looks like the driver of one of my cards does not like this kernel :S
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System doesn't boot properly on Gigabyte AM4 motherboards (AMD Ryzen)

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edward
2017-04-24 08:04:22 UTC
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i treid to boot with Joseph's kernel and the machine booted, but there
is no way for me to use my keyboard :S
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System doesn't boot properly on Gigabyte AM4 motherboards (AMD Ryzen)

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Marc Singer
2017-04-24 08:25:25 UTC
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@Edward: It seems like the kernel fails to build a module for a realtek usb wlan card (https://github.com/gnab/rtl8812au) from kernel 4.3.8 - could you remove this module or the kernel 4.3.8?
What version of ubuntu are you using? and could you reinstall it when its necessary?
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edward
2017-04-24 09:06:53 UTC
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Hi Marc,

yep i got that.. i desinstalled it so that it would work better.

im running 16.04, i dont know actually what to do, cuz i fond now way to
boot using the keyboard with that kernel, and also both monitors (i
might solve that with the graphic card, but i need to use the keyboard
for that.)
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System doesn't boot properly on Gigabyte AM4 motherboards (AMD Ryzen)

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edward
2017-04-24 09:08:00 UTC
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i need to find* sorry, i am writing from my Android device.
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System doesn't boot properly on Gigabyte AM4 motherboards (AMD Ryzen)

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Woody
2017-04-24 20:41:40 UTC
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I'm experiencing the same issues. I've tried the blacklist pinctrl-amd
workaround and it still won't work. This board won't even let me adjust
memory or cpu clocks or voltages which is advertised! I will be
returning my gigabyte AB350m HD3 board.


To everyone not seeing cpu temps or fan speeds in lm-sensors, install the it87 module. All temperatures and fan speeds become readable afterwards: https://github.com/groeck/it87 You just need to sudo make and make install it.
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System doesn't boot properly on Gigabyte AM4 motherboards (AMD Ryzen)

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Woody
2017-04-25 06:10:02 UTC
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Turns out the voltage and clock adjustments can be made (I reported
earlier, directly above this comment, that it was not possible which is
wrong) it can be done, its interface is .. unintuitive. (hint: use the +
and - keys when item is highlighted.
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System doesn't boot properly on Gigabyte AM4 motherboards (AMD Ryzen)

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Woody
2017-04-25 08:36:00 UTC
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I tested joseph's kernel (comment no. 68). For me I just get a black screen. no video output at all on mobo gpu or discreet.
My hardware is: gigabyte AB350m HD3 with bios release F2. GPU is Nvidia gtx1060. Ryzen 1600.
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Woody
2017-04-25 09:00:35 UTC
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Just to add to my last comment above ^, Josephs' kernel in comment no.
68 does work for me. the installation of the kernel did not complete
properly on my first attempt, hence I had a black screen.

Thanks joseph!!!
If this fix gets mainlined, that'd be wonderful.
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System doesn't boot properly on Gigabyte AM4 motherboards (AMD Ryzen)

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Marc Singer
2017-04-25 11:13:45 UTC
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Hello Guys

Seems AMD_PINCTRL has been excluded from official sources; I've built 2
new kernel versions today and both of them had AMD_PINCTRL disabled,
even though I applied all the patches from kernel.ubuntu.org.

Could someone please check if the newest stuff works without compiling a
custom kernel.

If not you could download the newest compiled kernel from my repo:

4.11 RC8 : http://www.nextized.net/repo/linux/ubuntu-
linux-4.11.rc8_ryzen01_amd64_generic.tar.gz
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Woody
2017-04-25 11:15:22 UTC
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For joseph's kernel: Install it, then proprietary drivers. It works a
charm! New kernel also now supports my Gigabyte gc-wb867d-i wifi!

Thank you so much! Sorry folks for so the number of comments in a row,
if there were an edit button I'd be using it. :-)
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Daniel Harvison
2017-04-25 12:00:30 UTC
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Marc Singer, could you please tell me which kernel version this is? And you say it's the official ubuntu repos, not the custom kernel ppa?
I've managed to compile and install 4.11-rc5 without too many issues, but an official fix would be wonderful.
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Marc Singer
2017-04-25 20:13:25 UTC
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Its version 4.11 RC8

I took the source from kernel.org, applied ubuntu fixes (0001 - 0006) from kernel.ubuntu.org (so it's basicly a ubuntu kernel), then configured it and found out that AMD_PINCTRL was disabled from the beginning.
I'm not sure if ubuntu finally updated the fixes to disable it or if its just because I took the original sources from kernel.org as base.

Could someone please check for me? Thanks.
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