Discussion:
[Bug 1766137] [NEW] Login fails when preceded by incorrect password
Chris A
2018-04-23 00:37:59 UTC
Permalink
Public bug reported:

Trying to log into my session (Gnome, Xorg), if I enter the wrong
password before entering it correctly, the session doesn't load and I
get a purple screen, a mouse cursor, and an invisible but clickable menu
in the top right. If I enter it correctly the first time, there is no
problem.

I've replicated this from a fresh boot, after logging out and after
'sudo service gdm restart' from the Ctrl-Alt-F4 console.

This is a fresh install, and didn't occur when I was using a previous
install of 18.04 (until Friday).

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gdm3 3.28.0-0ubuntu1
ProcVersionSignature: Ubuntu 4.15.0-15.16-generic 4.15.15
Uname: Linux 4.15.0-15-generic x86_64
ApportVersion: 2.20.9-0ubuntu6
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 22 20:31:13 2018
InstallationDate: Installed on 2018-04-22 (0 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180421.1)
SourcePackage: gdm3
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: gdm3 (Ubuntu)
Importance: Undecided
Status: New


** Tags: amd64 apport-bug bionic
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Daniel van Vugt
2018-04-23 02:06:56 UTC
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Maybe this is related to bug 1765261. Some people have suggested there
are key repeat problems so if a key is getting unexpectedly repeated in
bug 1765261 then that would count as an incorrect password.
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Launchpad Bug Tracker
2018-04-23 05:58:50 UTC
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Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: gdm3 (Ubuntu)
Status: New => Confirmed
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corrado venturini
2018-04-23 06:14:42 UTC
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Same problem on a fresh install from Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180421)
updated today
***@corrado-p7-bb-0421:~$ inxi -Fx
System: Host: corrado-p7-bb-0421 Kernel: 4.15.0-15-generic x86_64 bits: 64 gcc: 7.3.0
Desktop: Gnome 3.28.1 (Gtk 3.22.30-1ubuntu1) Distro: Ubuntu Bionic Beaver (development branch)
Machine: Device: desktop Mobo: ASRock model: H110M-G/M.2 serial: N/A UEFI: American Megatrends v: P1.10 date: 05/11/2017
CPU: Dual core Intel Core i3-7100 (-MT-MCP-) arch: Skylake rev.9 cache: 3072 KB
flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 15648
clock speeds: max: 3900 MHz 1: 800 MHz 2: 800 MHz 3: 800 MHz 4: 800 MHz
Graphics: Card: Intel HD Graphics 630 bus-ID: 00:02.0
Display Server: x11 (X.Org 1.19.6 ) driver: i915 Resolution: ***@60.00hz
OpenGL: renderer: Mesa DRI Intel HD Graphics 630 (Kaby Lake GT2)
version: 4.5 Mesa 18.0.0-rc5 Direct Render: Yes
Audio: Card Intel Sunrise Point-H HD Audio driver: snd_hda_intel bus-ID: 00:1f.3
Sound: Advanced Linux Sound Architecture v: k4.15.0-15-generic
Network: Card: Intel Ethernet Connection (2) I219-V driver: e1000e v: 3.2.6-k bus-ID: 00:1f.6
IF: enp0s31f6 state: up speed: 100 Mbps duplex: full mac: 70:85:c2:44:7b:86
Drives: HDD Total Size: 1000.2GB (1.4% used)
ID-1: /dev/sda model: TOSHIBA_DT01ACA1 size: 1000.2GB
Partition: ID-1: / size: 32G used: 5.3G (18%) fs: ext4 dev: /dev/sda7
ID-2: swap-1 size: 8.59GB used: 0.00GB (0%) fs: swap dev: /dev/sda2
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 40.5C mobo: N/A
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 243 Uptime: 12 min Memory: 1188.3/7680.8MB Init: systemd runlevel: 5 Gcc sys: N/A
Client: Shell (bash 4.4.191) inxi: 2.3.56
***@corrado-p7-bb-0421:~$
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Daniel van Vugt
2018-04-23 06:38:58 UTC
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I think I might have hit this finally. The blank purple screen with a
mouse cursor probably means the shell failed to start. And indeed I have
no gnome-shell process running for my UID. The journalctl shows:

pr 23 14:33:47 haz gnome-shell[912]:
g_dbus_connection_call_sync_internal: assertion 'G_IS_DBUS_CONNECTION
(connection)' failed
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Daniel van Vugt
2018-04-23 06:46:53 UTC
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Please try to log in to the machine via ssh first, and start monitoring
the system log before reproducing the problem:

journalctl -f

Then reproduce the bug (log in graphically) and let us know what the
output from journalctl -f was at the time the bug occurred.

** Changed in: gdm3 (Ubuntu)
Status: Confirmed => Incomplete

** Changed in: gdm3 (Ubuntu)
Importance: Undecided => Medium
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Daniel van Vugt
2018-04-23 07:04:07 UTC
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** Tags added: regression

** Summary changed:

- Login fails when preceded by incorrect password
+ [regression] Login fails when preceded by incorrect password

** Also affects: gnome-shell (Ubuntu)
Importance: Undecided
Status: New

** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete

** Changed in: gdm3 (Ubuntu)
Importance: Medium => High

** Changed in: gnome-shell (Ubuntu)
Importance: Undecided => High
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Chris A
2018-04-23 13:47:09 UTC
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Here is the output from journalctl (extra spacing around probably the
most interesting line). Also when I got back to the login screen, I very
briefly saw a message under the password form saying 'Authentication
error'.

/usr/lib/gdm3/gdm-x-session[1915]: (II) UnloadModule: "libinput"
/usr/lib/gdm3/gdm-x-session[1915]: (II) systemd-logind: releasing fd for 13:65
/usr/lib/gdm3/gdm-x-session[1915]: (II) UnloadModule: "libinput"
/usr/lib/gdm3/gdm-x-session[1915]: (II) systemd-logind: releasing fd for 13:69
/usr/lib/gdm3/gdm-x-session[1915]: (II) UnloadModule: "libinput"
/usr/lib/gdm3/gdm-x-session[1915]: (II) systemd-logind: releasing fd for 13:67
PackageKit[1352]: search-file transaction /372_adaeccdc from uid 1000 finished with success after 602ms
/usr/lib/gdm3/gdm-x-session[1915]: (II) Server terminated successfully (0). Closing log file.
gdm-password][1906]: pam_unix(gdm-password:session): session closed for user chris
gnome-shell[1128]: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
systemd[1]: Starting Stop ureadahead data collection...
systemd[1]: Started Stop ureadahead data collection.


gdm-password][2437]: pam_unix(gdm-password:auth): authentication failure; logname= uid=0 euid=0 tty=/dev/tty1 ruser= rhost= user=chris


systemd-logind[904]: Removed session 4.
gdm-password][2440]: pam_unix(gdm-password:session): session opened for user chris by (uid=0)
systemd-logind[904]: New session 5 of user chris.
systemd[1]: Started Session 5 of user chris.
gnome-shell[1128]: g_dbus_connection_call_sync_internal: assertion 'G_IS_DBUS_CONNECTION (connection)' failed
kernel: xhci_hcd 0000:39:00.0: remove, state 4
kernel: usb usb4: USB disconnect, device number 1
kernel: xhci_hcd 0000:39:00.0: USB bus 4 deregistered
kernel: xhci_hcd 0000:39:00.0: xHCI host controller not responding, assume dead
kernel: xhci_hcd 0000:39:00.0: remove, state 4
kernel: usb usb3: USB disconnect, device number 1
kernel: xhci_hcd 0000:39:00.0: Host halt failed, -19
kernel: xhci_hcd 0000:39:00.0: Host not accessible, reset failed.
kernel: xhci_hcd 0000:39:00.0: USB bus 3 deregistered
upowerd[1133]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb4/4-0:1.0
upowerd[1133]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3/3-0:1.0
boltd[1351]: [d4030000-0092-XPS13 9360 ] removed (/sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:00.0/0000:03:00.0/domain0/0-0)
upowerd[1133]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb3
boltd[1351]: [d4030000-0092-XPS13 9360 ] dbus: unexported
upowerd[1133]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:02.0/0000:39:00.0/usb4
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Ads20000
2018-04-23 14:35:59 UTC
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I use persistent logging and got this (entered incorrect passwords and
then the correct one, after the last message there's nothing for over 10
seconds (hanging on purple screen) and then I hard shutdown, I'm on a
ThinkPad T430 with an SSD so it usually logs in very fast (and does when
I get the password correct on the first attempt)).

** Attachment added: "LP 1766137"
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1766137/+attachment/5125875/+files/LP%201766137
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Ads20000
2018-04-23 14:38:14 UTC
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Sorry must've copypasted badly, here's a better version

** Attachment added: "LP 1766137"
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1766137/+attachment/5125876/+files/LP%201766137
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Ads20000
2018-04-23 14:50:46 UTC
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I think the relevant parts of the log are from 15:27:15.

I'm not sure how to get the full (unabbreviated) without SSH and I have
no devices to use to SSH in unfortunately :(
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Ads20000
2018-04-23 15:18:25 UTC
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On Sebastien Bacher's request I've filed this upstream:
https://gitlab.gnome.org/GNOME/gnome-shell/issues/227
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Daniel van Vugt
2018-04-24 01:39:05 UTC
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NOTE: This bug is not about a login failure. Login is succeeding as
shown in comment #7. It's only the shell that's failing to start:

gdm-password][2440]: pam_unix(gdm-password:session): session opened for user chris by (uid=0)
systemd-logind[904]: New session 5 of user chris.
systemd[1]: Started Session 5 of user chris.
gnome-shell[1128]: g_dbus_connection_call_sync_internal: assertion 'G_IS_DBUS_CONNECTION (connection)' failed

That is the same behaviour as I see.

Ads20000 might be experiencing something slightly different.

** Summary changed:

- [regression] Login fails when preceded by incorrect password
+ [regression] gnome-shell startup fails with g_dbus_connection_call_sync_internal: assertion 'G_IS_DBUS_CONNECTION (connection)' failed
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Daniel van Vugt
2018-04-24 01:42:19 UTC
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For an actual authentication failure, please see bug 1765261 instead.
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Daniel van Vugt
2018-04-24 01:55:16 UTC
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** Summary changed:

- [regression] gnome-shell startup fails with g_dbus_connection_call_sync_internal: assertion 'G_IS_DBUS_CONNECTION (connection)' failed
+ [regression] Login fails when preceded by incorrect password - gnome-shell startup fails with g_dbus_connection_call_sync_internal: assertion 'G_IS_DBUS_CONNECTION (connection)' failed
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Title:
[regression] Login fails when preceded by incorrect password - gnome-
shell startup fails with g_dbus_connection_call_sync_internal:
assertion 'G_IS_DBUS_CONNECTION (connection)' failed

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Daniel van Vugt
2018-04-24 02:15:31 UTC
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** Summary changed:

- [regression] Login fails when preceded by incorrect password - gnome-shell startup fails with g_dbus_connection_call_sync_internal: assertion 'G_IS_DBUS_CONNECTION (connection)' failed
+ [regression] Login fails when preceded by incorrect password
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Daniel van Vugt
2018-04-24 09:08:26 UTC
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** Summary changed:

- [regression] Login fails when preceded by incorrect password
+ [regression] Login fails (blank purple screen and mouse pointer only)

** Changed in: gdm3 (Ubuntu)
Status: Incomplete => Confirmed

** Changed in: gnome-shell (Ubuntu)
Status: Incomplete => Confirmed

** Summary changed:

- [regression] Login fails (blank purple screen and mouse pointer only)
+ [regression] Password accepted but login fails (blank purple screen and mouse pointer only)
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[regression] Password accepted but login fails (blank purple screen
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Ads20000
2018-04-24 09:43:39 UTC
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Daniel thanks for your work here to try and get this filed correctly. If
the logs are different for me and for this bug then perhaps my bug is
different? Ray Strode (upstream) thinks the key part of my log is

```
Apr 23 17:43:40 adam-thinkpad-t430 gdm3[2997]: GdmSession: Emitting 'session-opened' signal
[...]
Apr 23 17:43:40 adam-thinkpad-t430 gdm3[2997]: GdmSession: external connection closed
```

Chris A, please could you (as Ray suggested to me) put `Enable=true`
(without backticks (``)) in the `[debug]` section of
`/etc/gdm/custom.conf`, reboot, reproduce and post the updated logs?
Maybe then we'll be able to see if this issue is the same as mine or not
(and if not then maybe Chris A's problem needs a separate upstream bug).
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[regression] Password accepted but login fails (blank purple screen
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Nafallo Bjälevik
2018-04-24 10:33:27 UTC
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Hi,

As discussed with duflu on irc, here are the steps I took to reproduce
and produce a log:

1. Enable debug in /etc/gdm3/custom.conf
2. Reboot
3. From other laptop; ssh wendigo journalctl -f
4. Intentially login with a faulty password first, which made GDM just prompt as normal
5. Login with the correct password, which caused the purple screen + mouse
6. Copy the log up to this point
7. Press a bunch of ctrl+alt+fn+f-key combos until I got back to login screen
8. Login as normal, ctrl+c the SSH session and scp the file.

** Attachment added: "wendigo journalctl"
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1766137/+attachment/5126446/+files/journalctl
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[regression] Password accepted but login fails (blank purple screen
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Ads20000
2018-04-25 13:13:58 UTC
Permalink
I've added a workaround to the bug description (and to the upstream bug
description), do comment if the workaround doesn't work for you :)

** Description changed:

+ WORKAROUND: After typing an incorrect password, click Cancel, then click
+ your name, then enter your password again.
+
+ ---
+
Trying to log into my session (Gnome, Xorg), if I enter the wrong
password before entering it correctly, the session doesn't load and I
get a purple screen, a mouse cursor, and an invisible but clickable menu
in the top right. If I enter it correctly the first time, there is no
problem.

I've replicated this from a fresh boot, after logging out and after
'sudo service gdm restart' from the Ctrl-Alt-F4 console.

This is a fresh install, and didn't occur when I was using a previous
install of 18.04 (until Friday).

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gdm3 3.28.0-0ubuntu1
ProcVersionSignature: Ubuntu 4.15.0-15.16-generic 4.15.15
Uname: Linux 4.15.0-15-generic x86_64
ApportVersion: 2.20.9-0ubuntu6
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 22 20:31:13 2018
InstallationDate: Installed on 2018-04-22 (0 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180421.1)
SourcePackage: gdm3
UpgradeStatus: No upgrade log present (probably fresh install)
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[regression] Password accepted but login fails (blank purple screen
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Will Cooke
2018-04-25 14:01:00 UTC
Permalink
** Also affects: ubuntu-release-notes
Importance: Undecided
Status: New

** Changed in: ubuntu-release-notes
Status: New => Fix Released
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[regression] Password accepted but login fails (blank purple screen
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malbo via ubuntu-bugs
2018-04-28 08:22:45 UTC
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** Also affects: gdm
Importance: Undecided
Status: New
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[regression] Password accepted but login fails (blank purple screen
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Andrew Hayzen
2018-04-28 17:54:16 UTC
Permalink
To add more info, the following steps cause this issue on my machine and
are reproducible.

- Start machine login to user A
- Logout of user A
- Try to login to user B
- Now have a purple display, need to use the cancel workaround (next login will work)
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Bart Van Rillaer
2018-04-28 20:03:37 UTC
Permalink
Also often stuck at purple screen after login. Mouse cursor can still be moved around. Another workaround is switching to console and back using CTRL-F1/CTRL-F2/... In my logs I also see the
G_IS_DBUS_CONNECTION (connection) error.
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[regression] Password accepted but login fails (blank purple screen
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Joseph Maillardet via ubuntu-bugs
2018-04-29 08:11:23 UTC
Permalink
Same here with a 18.04 upgraded from 17.10

Workaround :
* Hitting Alt+F1 return to GDM who complain about a “login fail” and ask another time my password.
* Another successful password attempt finally launch Gnome correctly.

Side effect :
* Hitting Alt+F3,4,5,... give me ugly graphic mashup.

Try :
* Uncommenting the line bellow in /etc/gdm3/custom.conf file to use Xorg by default don't change anything :
#WaylandEnable=false

Note :
* The blanked screen is always GDM, I don't see the top menu-bar but clicking the right place show the GDM style system menu with only few option like shutdown button and no user sub-menu
* I not obtain blank purple screen but grey screen because I choose original Gnome CSS alternative...
`sudo update-alternatives --set gdm3.css /usr/share/gnome-shell/theme/gnome-shell.css`
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[regression] Password accepted but login fails (blank purple screen
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Zihang Ye
2018-04-29 11:38:21 UTC
Permalink
I'm using a 18.04 upgraded from 17.10 and I have the same issue but slightly different.
The difference is that if I lock the screen for more than a certain amount of time, when I wake it up, I find myself logged out.
And to get away the blanked screen, I used Alt+F2 and then Alt+F1, and the gdm says "Authentication failed", which is quite similar to #19.
And I'm using gnome-session with Wayland.
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[regression] Password accepted but login fails (blank purple screen
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Daniel van Vugt
2018-04-30 02:29:46 UTC
Permalink
Joseph, Zihang, that is bug 1765261. Not this one.

Also, if you find yourself logged out unexpectedly, please look for
crash files in /var/crash and report them using the 'ubuntu-bug'
command.

Finally, if anyone is experiencing this particular bug then please help upstream to debug it here:
https://gitlab.gnome.org/GNOME/gnome-shell/issues/227
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[regression] Password accepted but login fails (blank purple screen
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gabriele
2018-04-30 10:53:45 UTC
Permalink
Had the same issue after a clean install of Ubuntu 18.04. After
installing the proprietary drivers of the NVIDIA graphic card it did not
happened again!
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[regression] Password accepted but login fails (blank purple screen
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Joseph Maillardet via ubuntu-bugs
2018-04-30 12:55:18 UTC
Permalink
Daniel, I don't encounter problem with first attempt if I enter the
right password. I only encounter problem with second attempt _after_ a
failed first attempt.
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Wayne Carr
2018-05-01 17:10:21 UTC
Permalink
I see the same thing as #17 (Andrew). I type in the password correctly
each time. I login to a user (successfully, no errors) and then log
out. After that, I login as a different user and I get the purple
screen without the desktop showing. I typed the correct password. If I
switch users leaving the first user still running (instead of logging
that user out) the error does not happen. This happens on 3 different
PCs that I've updated to 18.04.
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Davide
2018-05-02 12:23:17 UTC
Permalink
Ads20000
The cancel button is not visible (purple screen),
your workaround is for another problem.
I think it's better to remove it from the bug description.
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[regression] Password accepted but login fails (blank purple screen
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coolhandlewk
2018-05-02 12:51:39 UTC
Permalink
Davide

Ads2000 means to hit cancel before retyping your password. Hit cancel,
then re-select user, then retype password, all before hitting enter...
and hence the purple screen. I believe it's the same problem. This
workaround works for me.
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Davide
2018-05-02 14:51:47 UTC
Permalink
coolhandlewk
You are right, I misunderstood.
It works for me too, thanks.
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[regression] Password accepted but login fails (blank purple screen
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Sum Sim
2018-05-03 05:22:49 UTC
Permalink
I have a kinda similar problem on xubuntu 18.04. And had that problem on
xubuntu 16.04.

After I type the password, there is only desktop wallpaper and mouse
pointer (it moves). Then I press Ctr-Alt-Del and go back to password
screen again (screen resolution changes to low), then I enter password
and suddenly all works, everything is upsie-daisy.

I believe it somehow connected to nvidia drivers. Under nvidia-384 it
problem doesn't existed, but on nvidia-390 and 396 it does.
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[regression] Password accepted but login fails (blank purple screen
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Soham Dongargaonkar
2018-05-03 14:48:19 UTC
Permalink
Confirmed, entering an incorrect password and then trying to log in with
the correct one leads to a purple screen.
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[regression] Password accepted but login fails (blank purple screen
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Carterclan
2018-05-03 15:37:02 UTC
Permalink
Sum Sim

Not sure it is the Nvidia driver, I have had the same problem on both the Nvidia-390 and the X-org Nouveau display driver.
There seems to be a lot of talk about error occurring with incorrect password input, this is inconsistent with my experience.
The best workaround I have seen so far is mentioned by Wayne Carr (above), rather than log-out when switching users, use the switch-user option. This obviously leaves all profiles active but the fault does not occur.
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Heikki Moisander
2018-05-03 16:53:51 UTC
Permalink
Work around does not work for. It is not about nvidia driver. Lets face
it, it is a showstopper for ubuntu 18.04 until bug is fixed.
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daniel chagas
2018-05-03 19:27:48 UTC
Permalink
Besides the login problem (wrong first attempt to login, then right password ,leads to a purple screen and nothing else happens) there is another problem when you are in gnome-shell if you issue ctrl-alt
f4 you cannot get back with ctrl-alt f7
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Daniel van Vugt
2018-05-04 01:49:05 UTC
Permalink
That's not a bug. There's nothing on F7.

Your session is on F2, and the login screen is F1.
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Arunachaleshwar k
2018-05-04 04:42:19 UTC
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Is there a fix for this or not?. Please tell me there is -^-
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Daniel van Vugt
2018-05-04 05:01:24 UTC
Permalink
To monitor the latest news about a fix look at:
https://gitlab.gnome.org/GNOME/gnome-shell/issues/227

And when that's available, we will update this bug with information
about an Ubuntu fix.
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Mark Kin
2018-05-12 13:03:27 UTC
Permalink
Exact same issue as Tom F.

Intel i7 920, 24gb ram and AMD graphics.

Upgraded from 17.10 and I get constant purple screen of death followed
by something about an authentication failure, even though my password is
fine.
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Launchpad Bug Tracker
2018-05-10 16:23:27 UTC
Permalink
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: gnome-shell (Ubuntu Bionic)
Status: New => Confirmed
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Launchpad Bug Tracker
2018-05-10 16:23:27 UTC
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Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: gdm3 (Ubuntu Bionic)
Status: New => Confirmed
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Daniel van Vugt
2018-05-10 09:31:34 UTC
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** Changed in: gdm3 (Ubuntu)
Assignee: (unassigned) => Iain Lane (laney)
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Will Cooke
2018-05-10 09:21:43 UTC
Permalink
** Also affects: gnome-shell (Ubuntu Bionic)
Importance: Undecided
Status: New

** Also affects: gdm3 (Ubuntu Bionic)
Importance: Undecided
Status: New
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Bodinux
2018-05-10 08:31:25 UTC
Permalink
The gnome bug is now here :
<https://bugzilla.gnome.org/show_bug.cgi?id=795940>
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Daniel van Vugt
2018-05-10 08:26:50 UTC
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** Tags added: unlock
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Bug Watch Updater
2018-05-16 00:12:49 UTC
Permalink
** Changed in: gdm
Status: Incomplete => In Progress
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aeronutt
2018-05-16 17:34:54 UTC
Permalink
Same problem here. I can no longer log into 18.04. First password entry
fails, then on second entry, I get purple screen with working mouse
pointer. But hangs there. This has been an intermittent problem for me
over the past few weeks, but today seems to be 100%.
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KenWilson
2018-05-18 19:14:52 UTC
Permalink
As requested I have attached the result. Hopefully this posts in the bug
list, not sure?

Ken
Looks weird, can you attach the output of
journalctl /usr/bin/gnome-shell
?
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forest


** Attachment added: "journalctl.txt"
https://bugs.launchpad.net/bugs/1766137/+attachment/5141399/+files/journalctl.txt
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Bodinux
2018-05-18 18:47:53 UTC
Permalink
Following #51 and #56 from Davide (tarski10)

I was able to reproduce. *<Some comments added>*.

gdm3/ 3.28.0-0-0ubuntu1.1
if I enter the wrong password once or twice and then I enter the correct password now I can access,
but if I enter the wrong password three times I return to the user choice screen and after clicking on my username *<and waiting a few seconds>* and entering the correct password the screen freezes *<with my login visible>* and nothing happens

*<I can move my mouse, select characters in password box, doing the
ctrl-alt-F1 / ctrl-alt-f2 trick doesn't help, reboot needed>*
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Heikki Moisander
2018-05-18 18:37:13 UTC
Permalink
Really sorry about spamming, but I only now figured out how to get output
from relevenant time ( I hope)
getUniqueBusNameSync@
/usr/share/gnome-shell/extensions/
ubuntu-***@ubuntu.com/util.js:58:20

traverseBusNames/<@/usr/share/gnome-shell/extensions/
ubuntu-***@ubuntu.com/util.js:82:34
touko 18 20:53:49 ThinkPad-X301 gnome-shell[1490]: Error looking up
permission: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name
org.fre
touko 18 20:53:50 ThinkPad-X301 gnome-shell[1490]:
GDBus.Error:org.freedesktop.DBus.Error.NoReply: Message recipient
disconnected from message bus with
touko 18 20:53:53 ThinkPad-X301 gnome-shell[1490]: GNOME Shell started at
Fri May 18 2018 20:53:45 GMT+0300 (EEST)
touko 18 20:53:55 ThinkPad-X301 gnome-shell[1490]: Some code accessed the
property 'getUniqueBusNameSync' on the module 'util'. That property was
defin
touko 18 20:53:55 ThinkPad-X301 gnome-shell[1490]:
[AppIndicatorSupport-DEBUG] Registering StatusNotifierItem
:1.70/StatusNotifierItem
touko 18 20:53:58 Thin
getUniqueBusNameSync@/usr/share/gnome-shell/extensions/
ubuntu-***@ubuntu.com/util.js:58:20

traverseBusNames/<@/usr/share/gnome-shell/extensions/
ubuntu-***@ubuntu.com/util.js:82:34
touko 18 20:53:49 ThinkPad-X301 gnome-shell[1490]: Error looking up
permission: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name
org.fre
touko 18 20:53:50 ThinkPad-X301 gnome-shell[1490]:
GDBus.Error:org.freedesktop.DBus.Error.NoReply: Message recipient
disconnected from message bus with
touko 18 20:53:53 ThinkPad-X301 gnome-shell[1490]: GNOME Shell started at
Fri May 18 2018 20:53:45 GMT+0300 (EEST)
touko 18 20:53:55 ThinkPad-X301 gnome-shell[1490]: Some code accessed the
property 'getUniqueBusNameSync' on the module 'util'. That property was
defin
touko 18 20:53:55 ThinkPad-X301 gnome-shell[1490]:
[AppIndicatorSupport-DEBUG] Registering StatusNotifierItem
:1.70/StatusNotifierItem
touko 18 20:53:58 ThinkPad-X301 gnome-shell[1490]: Some code accessed the
property 'refreshPropertyOnProxy' on the module 'util'. That property was
def
touko 18 20:54:08 ThinkPad-X301 gnome-shell[1490]: JS WARNING:
[resource:///org/gnome/shell/ui/endSessionDialog.js 763]: reference to
undefined propert
touko 18 20:54:11 ThinkPad-X301 gnome-shell[1490]: gnome-shell: Fatal IO
error 0 (Onnistui) on X server :0.
-- Reboot --
touko 18 20:55:42 ThinkPad-X301 org.gnome.Shell.desktop[934]: glamor: EGL
version 1.4 (DRI2):
touko 18 20:55:44 ThinkPad-X301 gnome-shell[934]: JS WARNING:
[resource:///org/gnome/shell/ui/main.js 340]: reference to undefined
property "MetaStage"
touko 18 20:55:44 ThinkPad-X301 gnome-shell[934]: JS WARNING:
[resource:///org/gnome/shell/ui/layout.js 220]: reference to undefined
property "MetaWind
touko 18 20:55:44 ThinkPad-X301 gnome-shell[934]: JS WARNING:
[resource:///org/gnome/shell/ui/osdMonitorLabeler.js 59]: reference to
undefined property
touko 18 20:55:45 ThinkPad-X301 gnome-shell[934]: JS WARNING:
[resource:///org/gnome/shell/ui/slider.js 38]: reference to undefined
property "CallyActo
touko 18 20:55:46 ThinkPad-X301 gnome-shell[934]: Unable to connect to
ibus: Yhdistäminen ei onnistunut: Yhteys torjuttu
touko 18 20:55:47 ThinkPad-X301 gnome-shell[934]: Error looking up
permission: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name
org.free
touko 18 20:55:47 ThinkPad-X301 gnome-shell[934]: JS WARNING:
[resource:///org/gnome/shell/ui/windowManager.js 1468]: reference to
undefined property "
touko 18 20:55:49 ThinkPad-X301 gnome-shell[934]:
nma_mobile_providers_database_lookup_cdma_sid: assertion 'sid > 0' failed
touko 18 20:56:05 ThinkPad-X301 gnome-shell[1545]: JS WARNING:
[resource:///org/gnome/shell/ui/main.js 340]: reference to undefined
property "MetaStage
touko 18 20:56:05 ThinkPad-X301 gnome-shell[1545]: JS WARNING:
[resource:///org/gnome/shell/ui/layout.js 220]: reference to undefined
property "MetaWin
touko 18 20:56:05 ThinkPad-X301 gnome-shell[1545]: JS WARNING:
[resource:///org/gnome/shell/ui/osdMonitorLabeler.js 59]: reference to
undefined propert
touko 18 20:56:06 ThinkPad-X301 gnome-shell[1545]: JS WARNING:
[resource:///org/gnome/shell/ui/slider.js 38]: reference to undefined
property "CallyAct
touko 18 20:56:07 ThinkPad-X301 gnome-shell[1545]: Telepathy is not
available, chat integration will be disabled.
touko 18 20:56:09 ThinkPad-X301 gnome-shell[1545]: JS WARNING:
[/usr/share/gnome-shell/extensions/ubuntu-***@ubuntu.com/appIcons.js
1027]: unreachable
touko 18 20:56:11 ThinkPad-X301 gnome-shell[1545]: JS ERROR: Gio.DBusError:
GDBus.Error:org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner
getUniqueBusNameSync@
/usr/share/gnome-shell/extensions/
ubuntu-***@ubuntu.com/util.js:58:20

traverseBusNames/<@/usr/share/gnome-shell/extensions/
ubuntu-***@ubuntu.com/util.js:82:34
touko 18 20:56:12 ThinkPad-X301 gnome-shell[1545]: Error looking up
permission: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name
org.fre
touko 18 20:56:13 ThinkPad-X301 gnome-shell[1545]:
GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name :1.89 was
not provided by any .servi
touko 18 20:56:16 ThinkPad-X301 gnome-shell[1545]: GNOME Shell started at
Fri May 18 2018 20:56:07 GMT+0300 (EEST)
touko 18 20:56:18 ThinkPad-X301 gnome-shell[1545]: Some code accessed the
property 'getUniqueBusNameSync' on the module 'util'. That property was
defin
touko 18 20:56:18 ThinkPad-X301 gnome-shell[1545]:
[AppIndicatorSupport-DEBUG] Registering StatusNotifierItem
:1.71/StatusNotifierItem
touko 18 20:56:24 ThinkPad-X301 gnome-shell[1545]: Some code accessed the
property 'refreshPropertyOnProxy' on the module 'util'. That property was
def
touko 18 20:57:12 ThinkPad-X301 gnome-shell[1545]:
[AppIndicatorSupport-DEBUG] Registering StatusNotifierItem
:1.93/org/ayatana/NotificationItem/softwa
touko 18 20:58:17 ThinkPad-X301 org.gnome.Shell.desktop[1545]:
[2189:2218:0518/205817.332392:ERROR:in_progress_cache_impl.cc(93)] Could
not read downlo
touko 18 20:58:18 ThinkPad-X301 org.gnome.Shell.desktop[1545]:
[2189:2189:0518/205818.290448:ERROR:in_progress_cache_impl.cc(189)] Cache
is not initial
touko 18 20:58:18 ThinkPad-X301 org.gnome.Shell.desktop[1545]:
[2189:2189:0518/205818.305173:ERROR:in_progress_cache_impl.cc(189)] Cache
is not initial
touko 18 20:58:18 ThinkPad-X301 org.gnome.Shell.desktop[1545]:
[2189:2189:0518/205818.306160:ERROR:in_progress_cache_impl.cc(189)] Cache
is not initial
touko 18 20:58:18 ThinkPad-X301 org.gnome.Shell.desktop[1545]:
[2189:2189:0518/205818.306533:ERROR:in_progress_cache_impl.cc(189)] Cache
is not initial
touko 18 20:58:18 ThinkPad-X301 org.gnome.Shell.desktop[1545]:
[2189:2189:0518/205818.307188:ERROR:in_progress_cache_impl.cc(189)] Cache
is not initial
touko 18 20:58:22 ThinkPad-X301 org.gnome.Shell.desktop[1545]:
[1,1224628032:17:58:22.306848] Native Client module will be loaded at base
address 0x000
touko 18 20:58:36 ThinkPad-X301 org.gnome.Shell.desktop[1545]:
[1:17:0518/205836.515196:ERROR:adm_helpers.cc(73)] Failed to query stereo
recording.
lines 15181-15224
kPad-X301 gnome-shell[1490]: Some code accessed the property
'refreshPropertyOnProxy' on the module 'util'. That property was def
touko 18 20:54:08 ThinkPad-X301 gnome-shell[1490]: JS WARNING:
[resource:///org/gnome/shell/ui/endSessionDialog.js 763]: reference to
undefined propert
touko 18 20:54:11 ThinkPad-X301 gnome-shell[1490]: gnome-shell: Fatal IO
error 0 (Onnistui) on X server :0.
-- Reboot --
touko 18 20:55:42 ThinkPad-X301 org.gnome.Shell.desktop[934]: glamor: EGL
version 1.4 (DRI2):
touko 18 20:55:44 ThinkPad-X301 gnome-shell[934]: JS WARNING:
[resource:///org/gnome/shell/ui/main.js 340]: reference to undefined
property "MetaStage"
touko 18 20:55:44 ThinkPad-X301 gnome-shell[934]: JS WARNING:
[resource:///org/gnome/shell/ui/layout.js 220]: reference to undefined
property "MetaWind
touko 18 20:55:44 ThinkPad-X301 gnome-shell[934]: JS WARNING:
[resource:///org/gnome/shell/ui/osdMonitorLabeler.js 59]: reference to
undefined property
touko 18 20:55:45 ThinkPad-X301 gnome-shell[934]: JS WARNING:
[resource:///org/gnome/shell/ui/slider.js 38]: reference to undefined
property "CallyActo
touko 18 20:55:46 ThinkPad-X301 gnome-shell[934]: Unable to connect to
ibus: Yhdistäminen ei onnistunut: Yhteys torjuttu
touko 18 20:55:47 ThinkPad-X301 gnome-shell[934]: Error looking up
permission: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name
org.free
touko 18 20:55:47 ThinkPad-X301 gnome-shell[934]: JS WARNING:
[resource:///org/gnome/shell/ui/windowManager.js 1468]: reference to
undefined property "
touko 18 20:55:49 ThinkPad-X301 gnome-shell[934]:
nma_mobile_providers_database_lookup_cdma_sid: assertion 'sid > 0' failed
touko 18 20:56:05 ThinkPad-X301 gnome-shell[1545]: JS WARNING:
[resource:///org/gnome/shell/ui/main.js 340]: reference to undefined
property "MetaStage
touko 18 20:56:05 ThinkPad-X301 gnome-shell[1545]: JS WARNING:
[resource:///org/gnome/shell/ui/layout.js 220]: reference to undefined
property "MetaWin
touko 18 20:56:05 ThinkPad-X301 gnome-shell[1545]: JS WARNING:
[resource:///org/gnome/shell/ui/osdMonitorLabeler.js 59]: reference to
undefined propert
touko 18 20:56:06 ThinkPad-X301 gnome-shell[1545]: JS WARNING:
[resource:///org/gnome/shell/ui/slider.js 38]: reference to undefined
property "CallyAct
touko 18 20:56:07 ThinkPad-X301 gnome-shell[1545]: Telepathy is not
available, chat integration will be disabled.
touko 18 20:56:09 ThinkPad-X301 gnome-shell[1545]: JS WARNING:
[/usr/share/gnome-shell/extensions/ubuntu-***@ubuntu.com/appIcons.js
1027]: unreachable
touko 18 20:56:11 ThinkPad-X301 gnome-shell[1545]: JS ERROR: Gio.DBusError:
GDBus.Error:org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner
getUniqueBusNameSync@
/usr/share/gnome-shell/extensions/
ubuntu-***@ubuntu.com/util.js:58:20

traverseBusNames/<@/usr/share/gnome-shell/extensions/
ubuntu-***@ubuntu.com/util.js:82:34
touko 18 20:56:12 ThinkPad-X301 gnome-shell[1545]: Error looking up
permission: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name
org.fre
touko 18 20:56:13 ThinkPad-X301 gnome-shell[1545]:
GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name :1.89 was
not provided by any .servi
touko 18 20:56:16 ThinkPad-X301 gnome-shell[1545]: GNOME Shell started at
Fri May 18 2018 20:56:07 GMT+0300 (EEST)
touko 18 20:56:18 ThinkPad-X301 gnome-shell[1545]: Some code accessed the
property 'getUniqueBusNameSync' on the module 'util'. That property was
defin
touko 18 20:56:18 ThinkPad-X301 gnome-shell[1545]:
[AppIndicatorSupport-DEBUG] Registering StatusNotifierItem
:1.71/StatusNotifierItem
touko 18 20:56:24 ThinkPad-X301 gnome-shell[1545]: Some code accessed the
property 'refreshPropertyOnProxy' on the module 'util'. That property was
def
touko 18 20:57:12 ThinkPad-X301 gnome-shell[1545]:
[AppIndicatorSupport-DEBUG] Registering StatusNotifierItem
:1.93/org/ayatana/NotificationItem/softwa
touko 18 20:58:17 ThinkPad-X301 org.gnome.Shell.desktop[1545]:
[2189:2218:0518/205817.332392:ERROR:in_progress_cache_impl.cc(93)] Could
not read downlo
touko 18 20:58:18 ThinkPad-X301 org.gnome.Shell.desktop[1545]:
[2189:2189:0518/205818.290448:ERROR:in_progress_cache_impl.cc(189)] Cache
is not initial
touko 18 20:58:18 ThinkPad-X301 org.gnome.Shell.desktop[1545]:
[2189:2189:0518/205818.305173:ERROR:in_progress_cache_impl.cc(189)] Cache
is not initial
touko 18 20:58:18 ThinkPad-X301 org.gnome.Shell.desktop[1545]:
[2189:2189:0518/205818.306160:ERROR:in_progress_cache_impl.cc(189)] Cache
is not initial
touko 18 20:58:18 ThinkPad-X301 org.gnome.Shell.desktop[1545]:
[2189:2189:0518/205818.306533:ERROR:in_progress_cache_impl.cc(189)] Cache
is not initial
touko 18 20:58:18 ThinkPad-X301 org.gnome.Shell.desktop[1545]:
[2189:2189:0518/205818.307188:ERROR:in_progress_cache_impl.cc(189)] Cache
is not initial
touko 18 20:58:22 ThinkPad-X301 org.gnome.Shell.desktop[1545]:
[1,1224628032:17:58:22.306848] Native Client module will be loaded at base
address 0x000
touko 18 20:58:36 ThinkPad-X301 org.gnome.Shell.desktop[1545]:
[1:17:0518/205836.515196:ERROR:adm_helpers.cc(73)] Failed to query stereo
recording.
lines 15181-15224
Looks weird, can you attach the output of
journalctl /usr/bin/gnome-shell
?
--
You received this bug notification because you are subscribed to a
duplicate bug report (1768619).
https://bugs.launchpad.net/bugs/1766137
[regression] Password accepted but login fails (blank purple screen
and mouse pointer only)
Fix Released
Fix Released
Fix Released
Invalid
Fix Committed
Invalid
[ Description ]
Due to a refcounting bug, a GDBusConnection was getting disposed when
it was still required. The symptom of this was that you couldn't log
in if you'd got your password wrong.
[ Test case ]
1. Boot to GDM
2. Click your username
3. Type the wrong password a couple of times, pressing enter after each
time
4. Type the right password
If the bug is happening, after 4. the system hangs at a blank screen
with the mouse cursor. If you then switch to a VT or otherwise connect
to the machine, you can examine the journal and you'll see a
G_IS_DBUS_CONNECTION failure.
[ Fix ]
Marco and I worked upstream on this fix. We found out that there was a
problem like this-
The GdmClient has a shared GDBusConnection for its operations. The
first time someone calls for it, it is created and stored in the
object's private structure. Subsequent calls return *a new reference*
to this same object. It turned out that the asynchronous method to get
the connection was accidentally unreferencing its object before giving
it to the caller if it was returning an already-existing connection.
For this to work properly, we need to nullify the pointer we stored
when the connection goes away, so we know when to make a new one.
There were some cases where we didn't add the weak references required
to do that. Those are also fixed.
[ Regression potential ]
Now we share connections more than we did before. We also more
carefully track when to clear our object. If we got this wrong, we
might end up leaking the connection or dropping it in even more cases.
[ Original report ]
WORKAROUND: After typing an incorrect password, click Cancel, then click
your name, then enter your password again.
---
Trying to log into my session (Gnome, Xorg), if I enter the wrong
password before entering it correctly, the session doesn't load and I
get a purple screen, a mouse cursor, and an invisible but clickable
menu in the top right. If I enter it correctly the first time, there
is no problem.
I've replicated this from a fresh boot, after logging out and after
'sudo service gdm restart' from the Ctrl-Alt-F4 console.
This is a fresh install, and didn't occur when I was using a previous
install of 18.04 (until Friday).
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gdm3 3.28.0-0ubuntu1
ProcVersionSignature: Ubuntu 4.15.0-15.16-generic 4.15.15
Uname: Linux 4.15.0-15-generic x86_64
ApportVersion: 2.20.9-0ubuntu6
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 22 20:31:13 2018
InstallationDate: Installed on 2018-04-22 (0 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180421.1)
SourcePackage: gdm3
UpgradeStatus: No upgrade log present (probably fresh install)
https://bugs.launchpad.net/gdm/+bug/1766137/+subscriptions
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1766137

Title:
[regression] Password accepted but login fails (blank purple screen
and mouse pointer only)

To manage notifications about this bug go to:
https://bugs.launchpad.net/gdm/+bug/1766137/+subscriptions
--
ubuntu-bugs mailing list
ubuntu-***@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/
Heikki Moisander
2018-05-18 18:06:04 UTC
Permalink
sorry this is the out come of journalctl /usr/bin/gnome-shell

-- Logs begin at Fri 2018-04-27 22:06:06 EEST, end at Fri 2018-05-18
21:03:51 EE
huhti 27 22:06:13 ThinkPad-X301 org.gnome.Shell.desktop[762]: glamor: EGL
versio
huhti 27 22:06:16 ThinkPad-X301 gnome-shell[762]: JS WARNING:
[resource:///org/g
huhti 27 22:06:16 ThinkPad-X301 gnome-shell[762]: JS WARNING:
[resource:///org/g
huhti 27 22:06:16 ThinkPad-X301 gnome-shell[762]: JS WARNING:
[resource:///org/g
huhti 27 22:06:17 ThinkPad-X301 gnome-shell[762]: JS WARNING:
[resource:///org/g
huhti 27 22:06:19 ThinkPad-X301 gnome-shell[762]: Error looking up
permission: G
huhti 27 22:06:19 ThinkPad-X301 gnome-shell[762]:
nma_mobile_providers_database_
huhti 27 22:06:20 ThinkPad-X301 gnome-shell[762]: JS WARNING:
[resource:///org/g
huhti 27 22:06:44 ThinkPad-X301 gnome-shell[1812]: JS WARNING:
[resource:///org/
huhti 27 22:06:44 ThinkPad-X301 gnome-shell[1812]: JS WARNING:
[resource:///org/
huhti 27 22:06:44 ThinkPad-X301 gnome-shell[1812]: JS WARNING:
[resource:///org/
huhti 27 22:06:46 ThinkPad-X301 gnome-shell[1812]: JS WARNING:
[resource:///org/
huhti 27 22:06:46 ThinkPad-X301 gnome-shell[1812]: Telepathy is not
available, c
huhti 27 22:06:49 ThinkPad-X301 gnome-shell[1812]: JS WARNING:
[/usr/share/gnome
huhti 27 22:06:54 ThinkPad-X301 gnome-shell[1812]:
[AppIndicatorSupport-DEBUG] R
huhti 27 22:06:56 ThinkPad-X301 gnome-shell[1812]: Object St.BoxLayout
(0x561a90
huhti 27 22:06:56 ThinkPad-X301 org.gnome.Shell.desktop[1812]: == Stack
trace fo
huhti 27 22:06:56 ThinkPad-X301 org.gnome.Shell.desktop[1812]: #0
0x7ffff3031450
huhti 27 22:06:56 ThinkPad-X301 org.gnome.Shell.desktop[1812]: #1
0x7ffff30314b0
huhti 27 22:06:56 ThinkPad-X301 org.gnome.Shell.desktop[1812]: #2
0x7ffff3031580
huhti 27 22:06:56 ThinkPad-X301 org.gnome.Shell.desktop[1812]: #3
0x7ffff30315f0
huhti 27 22:06:56 ThinkPad-X301 org.gnome.Shell.desktop[1812]: #4
0x561a8f6df7a0
Not sure what came out but this is out come of running journalctl right
after booting after freeze.
I need clear guidance to get something else more relevant.
Logs begin at Fri 2018-04-27 22:06:06 EEST, end at Fri 2018-05-18 20:56:33
EE
huhti 27 22:06:06 ThinkPad-X301 kernel: Linux version 4.15.0-20-generic
BOOT_IMAGE=/boot/vmlinuz-4
huhti 27 22:06:06 ThinkPad-X301 kernel: Intel GenuineIntel
huhti 27 22:06:06 ThinkPad-X301 kernel: AMD AuthenticAMD
huhti 27 22:06:06 ThinkPad-X301 kernel: Centaur CentaurHauls
huhti 27 22:06:06 ThinkPad-X301 kernel: Disabled fast string operations
huhti 27 22:06:06 ThinkPad-X301 kernel: x86/fpu: x87 FPU will use FXSAVE
huhti 27 22:06:06 ThinkPad-X301 kernel: e820: BIOS-provided physical RAM
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x0000000000000000-0x000
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x000000000009ec00-0x000
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000000dc000-0x000
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x0000000000100000-0x000
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000bd6a1000-0x000
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000bd6a7000-0x000
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000bd7b7000-0x000
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000bd80f000-0x000
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000bd8c7000-0x000
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000bd8d2000-0x000
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000bd8d5000-0x000
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000bd8d9000-0x000
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000bd8dd000-0x000
lines 1-23...skipping...
-- Logs begin at Fri 2018-04-27 22:06:06 EEST, end at Fri 2018-05-18
20:56:33 EEST. --
huhti 27 22:06:06 ThinkPad-X301 kernel: Linux version 4.15.0-20-generic
#21-Ubunt
BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic
root=UUID=bf89dfab-58a9-4161-a23c-18da35c20198 ro quie
huhti 27 22:06:06 ThinkPad-X301 kernel: Intel GenuineIntel
huhti 27 22:06:06 ThinkPad-X301 kernel: AMD AuthenticAMD
huhti 27 22:06:06 ThinkPad-X301 kernel: Centaur CentaurHauls
huhti 27 22:06:06 ThinkPad-X301 kernel: Disabled fast string operations
huhti 27 22:06:06 ThinkPad-X301 kernel: x86/fpu: x87 FPU will use FXSAVE
huhti 27 22:06:06 ThinkPad-X301 kernel: e820: BIOS-provided physical RAM
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x0000000000000000-0x000000000009ebff] usable
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x000000000009ec00-0x000000000009ffff] reserved
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000000dc000-0x00000000000fffff] reserved
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x0000000000100000-0x00000000bd6a0fff] usable
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000bd6a1000-0x00000000bd6a6fff] reserved
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000bd6a7000-0x00000000bd7b6fff] usable
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000bd7b7000-0x00000000bd80efff] reserved
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000bd80f000-0x00000000bd8c6fff] usable
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000bd8c7000-0x00000000bd8d1fff] ACPI NVS
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000bd8d2000-0x00000000bd8d4fff] ACPI data
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000bd8d5000-0x00000000bd8d8fff] reserved
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000bd8d9000-0x00000000bd8dcfff] ACPI NVS
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000bd8dd000-0x00000000bd8dffff] reserved
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000bd8e0000-0x00000000bd906fff] ACPI NVS
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000bd907000-0x00000000bd907fff] ACPI data
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000bd908000-0x00000000bdb0efff] reserved
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000bdb0f000-0x00000000bdb9efff] ACPI NVS
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000bdb9f000-0x00000000bdbfefff] ACPI data
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000bdbff000-0x00000000bdbfffff] usable
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000bdc00000-0x00000000bfffffff] reserved
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000e0000000-0x00000000efffffff] reserved
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000fec00000-0x00000000fec0ffff] reserved
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000fed00000-0x00000000fed003ff] reserved
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000fed10000-0x00000000fed13fff] reserved
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000fed18000-0x00000000fed19fff] reserved
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000fed1c000-0x00000000fed8ffff] reserved
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000fee00000-0x00000000fee00fff] reserved
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x00000000ff800000-0x00000000ffffffff] reserved
huhti 27 22:06:06 ThinkPad-X301 kernel: BIOS-e820: [mem
0x0000000100000000-0x000000013bffffff] usable
active
huhti 27 22:06:06 ThinkPad-X301 kernel: random: fast init done
huhti 27 22:06:06 ThinkPad-X301 kernel: SMBIOS 2.4 present.
huhti 27 22:06:06 ThinkPad-X301 kernel: DMI: LENOVO 4057WFG/4057WFG, BIOS
6EET27WW (1.08 ) 03/12/2009
huhti 27 22:06:06 ThinkPad-X301 kernel: e820: update [mem
0x00000000-0x00000fff] usable ==> reserved
lines 1-44
Looks weird, can you attach the output of
journalctl /usr/bin/gnome-shell
?
--
You received this bug notification because you are subscribed to a
duplicate bug report (1768619).
https://bugs.launchpad.net/bugs/1766137
[regression] Password accepted but login fails (blank purple screen
and mouse pointer only)
Fix Released
Fix Released
Fix Released
Invalid
Fix Committed
Invalid
[ Description ]
Due to a refcounting bug, a GDBusConnection was getting disposed when
it was still required. The symptom of this was that you couldn't log
in if you'd got your password wrong.
[ Test case ]
1. Boot to GDM
2. Click your username
3. Type the wrong password a couple of times, pressing enter after each
time
4. Type the right password
If the bug is happening, after 4. the system hangs at a blank screen
with the mouse cursor. If you then switch to a VT or otherwise connect
to the machine, you can examine the journal and you'll see a
G_IS_DBUS_CONNECTION failure.
[ Fix ]
Marco and I worked upstream on this fix. We found out that there was a
problem like this-
The GdmClient has a shared GDBusConnection for its operations. The
first time someone calls for it, it is created and stored in the
object's private structure. Subsequent calls return *a new reference*
to this same object. It turned out that the asynchronous method to get
the connection was accidentally unreferencing its object before giving
it to the caller if it was returning an already-existing connection.
For this to work properly, we need to nullify the pointer we stored
when the connection goes away, so we know when to make a new one.
There were some cases where we didn't add the weak references required
to do that. Those are also fixed.
[ Regression potential ]
Now we share connections more than we did before. We also more
carefully track when to clear our object. If we got this wrong, we
might end up leaking the connection or dropping it in even more cases.
[ Original report ]
WORKAROUND: After typing an incorrect password, click Cancel, then
click your name, then enter your password again.
---
Trying to log into my session (Gnome, Xorg), if I enter the wrong
password before entering it correctly, the session doesn't load and I
get a purple screen, a mouse cursor, and an invisible but clickable
menu in the top right. If I enter it correctly the first time, there
is no problem.
I've replicated this from a fresh boot, after logging out and after
'sudo service gdm restart' from the Ctrl-Alt-F4 console.
This is a fresh install, and didn't occur when I was using a previous
install of 18.04 (until Friday).
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gdm3 3.28.0-0ubuntu1
ProcVersionSignature: Ubuntu 4.15.0-15.16-generic 4.15.15
Uname: Linux 4.15.0-15-generic x86_64
ApportVersion: 2.20.9-0ubuntu6
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 22 20:31:13 2018
InstallationDate: Installed on 2018-04-22 (0 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180421.1)
SourcePackage: gdm3
UpgradeStatus: No upgrade log present (probably fresh install)
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Title:
[regression] Password accepted but login fails (blank purple screen
and mouse pointer only)

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Davide
2018-05-18 17:57:35 UTC
Permalink
Bodinux

after clicking your name, wait a while before entering the correct
password.
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Title:
[regression] Password accepted but login fails (blank purple screen
and mouse pointer only)

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Heikki Moisander
2018-05-18 17:13:16 UTC
Permalink
I installed proposed updates. Now it freeze a bit earlier and even more
often. Login screen remain visible and no cursor movement while before in
looked like progressing with blank screen with cursor movement until final
freeze.
Brian,
I attempted to install the proposed package: 3.28.0-0ubuntu1.1 but it
failed. Initially I thought it installed correct but when switching users I
got a notification of a timeout and a package not installed. In the process
of looking at the notification it went away and I don't know how to get it
back. I have included the dpkg log below. I have reverted back to the
standard release and things are working as they were.
NOTE: the install could be operator error.
DPKG Log
2018-05-18 07:53:27 startup archives unpack
2018-05-18 07:53:38 upgrade gdm3:amd64 3.28.0-0ubuntu1 3.28.0-0ubuntu1.1
2018-05-18 07:53:38 status half-configured gdm3:amd64 3.28.0-0ubuntu1
2018-05-18 07:53:38 status unpacked gdm3:amd64 3.28.0-0ubuntu1
2018-05-18 07:53:38 status half-installed gdm3:amd64 3.28.0-0ubuntu1
2018-05-18 07:53:38 status triggers-pending dbus:amd64 1.12.2-1ubuntu1
2018-05-18 07:53:38 status triggers-pending systemd:amd64 237-3ubuntu10
2018-05-18 07:53:38 status triggers-pending ureadahead:amd64 0.100.0-20
2018-05-18 07:53:39 status triggers-pending hicolor-icon-theme:all 0.17-2
2018-05-18 07:53:40 status triggers-pending man-db:amd64 2.8.3-2
2018-05-18 07:53:40 status half-installed gdm3:amd64 3.28.0-0ubuntu1
2018-05-18 07:53:40 status unpacked gdm3:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:40 status unpacked gdm3:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:41 upgrade libgdm1:amd64 3.28.0-0ubuntu1 3.28.0-0ubuntu1.1
2018-05-18 07:53:41 status triggers-pending libc-bin:amd64 2.27-3ubuntu1
2018-05-18 07:53:41 status half-configured libgdm1:amd64 3.28.0-0ubuntu1
2018-05-18 07:53:41 status unpacked libgdm1:amd64 3.28.0-0ubuntu1
2018-05-18 07:53:41 status half-installed libgdm1:amd64 3.28.0-0ubuntu1
2018-05-18 07:53:41 status triggers-pending libglib2.0-0:amd64
2.56.1-2ubuntu1
2018-05-18 07:53:41 status half-installed libgdm1:amd64 3.28.0-0ubuntu1
2018-05-18 07:53:41 status triggers-pending libglib2.0-0:i386
2.56.1-2ubuntu1
2018-05-18 07:53:41 status half-installed libgdm1:amd64 3.28.0-0ubuntu1
2018-05-18 07:53:42 status half-installed libgdm1:amd64 3.28.0-0ubuntu1
2018-05-18 07:53:42 status unpacked libgdm1:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:42 status unpacked libgdm1:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:42 upgrade gir1.2-gdm-1.0:amd64 3.28.0-0ubuntu1
3.28.0-0ubuntu1.1
2018-05-18 07:53:42 status half-configured gir1.2-gdm-1.0:amd64
3.28.0-0ubuntu1
2018-05-18 07:53:42 status unpacked gir1.2-gdm-1.0:amd64 3.28.0-0ubuntu1
2018-05-18 07:53:42 status half-installed gir1.2-gdm-1.0:amd64
3.28.0-0ubuntu1
2018-05-18 07:53:43 status half-installed gir1.2-gdm-1.0:amd64
3.28.0-0ubuntu1
2018-05-18 07:53:43 status unpacked gir1.2-gdm-1.0:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:43 status unpacked gir1.2-gdm-1.0:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:43 startup packages configure
2018-05-18 07:53:43 trigproc ureadahead:amd64 0.100.0-20 <none>
2018-05-18 07:53:43 status half-configured ureadahead:amd64 0.100.0-20
2018-05-18 07:53:44 status installed ureadahead:amd64 0.100.0-20
2018-05-18 07:53:44 trigproc libglib2.0-0:amd64 2.56.1-2ubuntu1 <none>
2018-05-18 07:53:44 status half-configured libglib2.0-0:amd64
2.56.1-2ubuntu1
2018-05-18 07:53:46 status installed libglib2.0-0:amd64 2.56.1-2ubuntu1
2018-05-18 07:53:46 trigproc libglib2.0-0:i386 2.56.1-2ubuntu1 <none>
2018-05-18 07:53:46 status half-configured libglib2.0-0:i386
2.56.1-2ubuntu1
2018-05-18 07:53:47 status installed libglib2.0-0:i386 2.56.1-2ubuntu1
2018-05-18 07:53:47 configure libgdm1:amd64 3.28.0-0ubuntu1.1 <none>
2018-05-18 07:53:47 status unpacked libgdm1:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:47 status half-configured libgdm1:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:47 status installed libgdm1:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:48 trigproc libc-bin:amd64 2.27-3ubuntu1 <none>
2018-05-18 07:53:48 status half-configured libc-bin:amd64 2.27-3ubuntu1
2018-05-18 07:53:48 status installed libc-bin:amd64 2.27-3ubuntu1
2018-05-18 07:53:48 trigproc systemd:amd64 237-3ubuntu10 <none>
2018-05-18 07:53:48 status half-configured systemd:amd64 237-3ubuntu10
2018-05-18 07:53:51 status installed systemd:amd64 237-3ubuntu10
2018-05-18 07:53:51 trigproc man-db:amd64 2.8.3-2 <none>
2018-05-18 07:53:51 status half-configured man-db:amd64 2.8.3-2
2018-05-18 07:53:54 status installed man-db:amd64 2.8.3-2
2018-05-18 07:53:54 trigproc dbus:amd64 1.12.2-1ubuntu1 <none>
2018-05-18 07:53:54 status half-configured dbus:amd64 1.12.2-1ubuntu1
2018-05-18 07:53:54 status installed dbus:amd64 1.12.2-1ubuntu1
2018-05-18 07:53:54 trigproc hicolor-icon-theme:all 0.17-2 <none>
2018-05-18 07:53:54 status half-configured hicolor-icon-theme:all 0.17-2
2018-05-18 07:53:55 status installed hicolor-icon-theme:all 0.17-2
2018-05-18 07:53:55 configure gir1.2-gdm-1.0:amd64 3.28.0-0ubuntu1.1 <none>
2018-05-18 07:53:55 status unpacked gir1.2-gdm-1.0:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:55 status half-configured gir1.2-gdm-1.0:amd64
3.28.0-0ubuntu1.1
2018-05-18 07:53:55 status installed gir1.2-gdm-1.0:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:55 configure gdm3:amd64 3.28.0-0ubuntu1.1 <none>
2018-05-18 07:53:55 status unpacked gdm3:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:56 status unpacked gdm3:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:56 status unpacked gdm3:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:56 status unpacked gdm3:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:56 status unpacked gdm3:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:56 status unpacked gdm3:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:56 status unpacked gdm3:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:56 status unpacked gdm3:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:56 status unpacked gdm3:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:56 status unpacked gdm3:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:56 status unpacked gdm3:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:56 status unpacked gdm3:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:56 status unpacked gdm3:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:56 status unpacked gdm3:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:56 status unpacked gdm3:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:57 status unpacked gdm3:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:57 status unpacked gdm3:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:57 status half-configured gdm3:amd64 3.28.0-0ubuntu1.1
2018-05-18 07:53:59 status installed gdm3:amd64 3.28.0-0ubuntu1.1
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https://bugs.launchpad.net/bugs/1766137
[regression] Password accepted but login fails (blank purple screen
and mouse pointer only)
Fix Released
Fix Released
Fix Released
Invalid
Fix Committed
Invalid
[ Description ]
Due to a refcounting bug, a GDBusConnection was getting disposed when
it was still required. The symptom of this was that you couldn't log
in if you'd got your password wrong.
[ Test case ]
1. Boot to GDM
2. Click your username
3. Type the wrong password a couple of times, pressing enter after each
time
4. Type the right password
If the bug is happening, after 4. the system hangs at a blank screen
with the mouse cursor. If you then switch to a VT or otherwise connect
to the machine, you can examine the journal and you'll see a
G_IS_DBUS_CONNECTION failure.
[ Fix ]
Marco and I worked upstream on this fix. We found out that there was a
problem like this-
The GdmClient has a shared GDBusConnection for its operations. The
first time someone calls for it, it is created and stored in the
object's private structure. Subsequent calls return *a new reference*
to this same object. It turned out that the asynchronous method to get
the connection was accidentally unreferencing its object before giving
it to the caller if it was returning an already-existing connection.
For this to work properly, we need to nullify the pointer we stored
when the connection goes away, so we know when to make a new one.
There were some cases where we didn't add the weak references required
to do that. Those are also fixed.
[ Regression potential ]
Now we share connections more than we did before. We also more
carefully track when to clear our object. If we got this wrong, we
might end up leaking the connection or dropping it in even more cases.
[ Original report ]
WORKAROUND: After typing an incorrect password, click Cancel, then click
your name, then enter your password again.
---
Trying to log into my session (Gnome, Xorg), if I enter the wrong
password before entering it correctly, the session doesn't load and I
get a purple screen, a mouse cursor, and an invisible but clickable
menu in the top right. If I enter it correctly the first time, there
is no problem.
I've replicated this from a fresh boot, after logging out and after
'sudo service gdm restart' from the Ctrl-Alt-F4 console.
This is a fresh install, and didn't occur when I was using a previous
install of 18.04 (until Friday).
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gdm3 3.28.0-0ubuntu1
ProcVersionSignature: Ubuntu 4.15.0-15.16-generic 4.15.15
Uname: Linux 4.15.0-15-generic x86_64
ApportVersion: 2.20.9-0ubuntu6
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 22 20:31:13 2018
InstallationDate: Installed on 2018-04-22 (0 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180421.1)
SourcePackage: gdm3
UpgradeStatus: No upgrade log present (probably fresh install)
https://bugs.launchpad.net/gdm/+bug/1766137/+subscriptions
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Title:
[regression] Password accepted but login fails (blank purple screen
and mouse pointer only)

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Bodinux
2018-05-18 16:05:21 UTC
Permalink
I could not reproduce what Davide (tarski10) did.

I enter the wrong password three times I return to the user choice
screen and after clicking on my username and entering the correct
password I could successfully login.
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Title:
[regression] Password accepted but login fails (blank purple screen
and mouse pointer only)

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Davide
2018-05-18 13:14:08 UTC
Permalink
gdm3/ 3.28.0-0-0ubuntu1.1
if I enter the wrong password once or twice and then I enter the correct password now I can access,
but if I enter the wrong password three times I return to the user choice screen and after clicking on my username and entering the correct password the screen freezes and nothing happens.
I can still shutdown or restart.
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Title:
[regression] Password accepted but login fails (blank purple screen
and mouse pointer only)

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Daniel van Vugt
2018-05-18 05:49:58 UTC
Permalink
Bodinux,

It sounds like maybe you hit bug 1765261. That one will be fixed
separately in gnome-shell 3.28.2.
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Title:
[regression] Password accepted but login fails (blank purple screen
and mouse pointer only)

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Bodinux
2018-05-18 05:18:29 UTC
Permalink
Tested this gdm3/3.28.0-0ubuntu1.1 from bionic-proposed.

Bad password entry followed by correct password entry works correctly.

I then tried to switch user, Bad password entry followed by correct password entry : screen with the grayed password box, nothing happening.
crtl-alt-f1, ctrl-alt-f2, log back to previous session ok
I then tried to switch user, correct password entry : screen with the grayed password box, nothing happening.
ctrl-alt-f1, ctrl-alt-f2, log back to previous session ok

(this might be another bug …?) but the test as I did failed.
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Title:
[regression] Password accepted but login fails (blank purple screen
and mouse pointer only)

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Brian Murray
2018-05-17 19:20:45 UTC
Permalink
Hello Chris, or anyone else affected,

Accepted gdm3 into bionic-proposed. The package will build now and be
available at https://launchpad.net/ubuntu/+source/gdm3/3.28.0-0ubuntu1.1
in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how
to enable and use -proposed.Your feedback will aid us getting this
update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested and change the tag from
verification-needed-bionic to verification-done-bionic. If it does not
fix the bug for you, please add a comment stating that, and change the
tag to verification-failed-bionic. In either case, without details of
your testing we will not be able to proceed.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in
advance!

** Changed in: gdm3 (Ubuntu Bionic)
Status: In Progress => Fix Committed

** Tags added: verification-needed verification-needed-bionic
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Title:
[regression] Password accepted but login fails (blank purple screen
and mouse pointer only)

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