Discussion:
[Bug 1653456] [NEW] ASUS G752VS: Touchpad and Fn keys not working (Ubuntu 16.04.1/16.10/17.04)
aljosa
2017-01-01 20:03:21 UTC
Permalink
Public bug reported:

Non-Optimus laptop ASUS G752VS-GC063D-CST256.
17.3" FHD LED 1920x1080, Intel Core i7-6700HQ (3.50Ghz), 16GB DDR4, 256GB M.2 NVMe SSD + 1TB HDD 7200rpm, DVDRW-DL, Nvidia GTX1070 8GB GDDR5, Wifi 802.11ac+Bluetooth 4.1 (Dual band) 2*2, Gb LAN, HDMI, mDP, Intel WiDi, USB3.0 x4, USB3.1-Type C(Gen2) with Thunderbolt, HD webcam, Illuminated KB, no OS.

Hello, after experimenting few days ago with Ubuntu 16.04.1, 16.10 and
17.04, among other problems I found that touchpad and Fn keys (all
except volume control) doesn't work on my brand new ASUS G752VS.

It is very hard even to try Ubuntu 16.10 and 17.04 because of the
missing mouse pointer. This problem must be related to a video driver
because if after installing one is capable to install Nvidia drivers -
problem is solved. This problem doesn't exist both while trying and
installing Ubuntu 16.04.1!

I'm currently on Windows 10, and this bug report is made from Ubuntu
16.04.1 LiveCD.


dmesg | grep -i elan
[ 101.082929] input: ELAN1203:00 04F3:3043 Touchpad as /devices/pci0000:00/0000:00:15.1/i2c_designware.1/i2c-1/i2c-ELAN1203:00/0018:04F3:3043.0007/input/input11
[ 101.082998] hid-multitouch 0018:04F3:3043.0007: input,hidraw6: I2C HID v1.00 Mouse [ELAN1203:00 04F3:3043] on i2c-ELAN1203:00


xinput list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ G-SPY USB Gaming Mouse id=10 [slave pointer (2)]
⎜ ↳ ASASTeK COMPUTER INC. ROG MacroKey id=13 [slave pointer (2)]
⎜ ↳ ASASTeK COMPUTER INC. ROG MacroKey id=14 [slave pointer (2)]
⎜ ↳ ELAN1203:00 04F3:3043 Touchpad id=15 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Sleep Button id=8 [slave keyboard (3)]
↳ G-SPY USB Gaming Mouse id=9 [slave keyboard (3)]
↳ USB2.0 HD UVC WebCam id=11 [slave keyboard (3)]
↳ ASASTeK COMPUTER INC. ROG MacroKey id=12 [slave keyboard (3)]
↳ Asus WMI hotkeys id=16 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=17 [slave keyboard (3)]

cat /proc/bus/input/devices
I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
U: Uniq=
H: Handlers=event0
B: PROP=0
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0003 Version=0000
N: Name="Sleep Button"
P: Phys=PNP0C0E/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1
U: Uniq=
H: Handlers=kbd event1
B: PROP=0
B: EV=3
B: KEY=4000 0 0

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
U: Uniq=
H: Handlers=kbd event2
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input3
U: Uniq=
H: Handlers=sysrq kbd event3 leds
B: PROP=0
B: EV=120013
B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:12/LNXVIDEO:01/input/input4
U: Uniq=
H: Handlers=kbd event4
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0

I: Bus=0003 Vendor=04d9 Product=a070 Version=0110
N: Name="G-SPY USB Gaming Mouse"
P: Phys=usb-0000:00:14.0-2/input0
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.0/0003:04D9:A070.0001/input/input5
U: Uniq=
H: Handlers=sysrq kbd event5 leds
B: PROP=0
B: EV=120013
B: KEY=e080ffdf01cfffff fffffffffffffffe
B: MSC=10
B: LED=1f

I: Bus=0003 Vendor=04d9 Product=a070 Version=0110
N: Name="G-SPY USB Gaming Mouse"
P: Phys=usb-0000:00:14.0-2/input1
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.1/0003:04D9:A070.0002/input/input6
U: Uniq=
H: Handlers=kbd mouse0 event6
B: PROP=0
B: EV=1f
B: KEY=3f0003007f 0 0 483ffff17aff32d bf54444600000000 1f0001 130f938b17c000 677bfad941dfed 9ed68000004400 10000002
B: REL=143
B: ABS=100000000
B: MSC=10

I: Bus=0003 Vendor=0b05 Product=1837 Version=0110
N: Name="ASASTeK COMPUTER INC. ROG MacroKey"
P: Phys=usb-0000:00:14.0-8/input0
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.0/0003:0B05:1837.0004/input/input7
U: Uniq=
H: Handlers=sysrq kbd event7 leds
B: PROP=0
B: EV=120013
B: KEY=1000000000007 ff9f207ac14057ff febeffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=1f

I: Bus=0003 Vendor=0b05 Product=1837 Version=0110
N: Name="ASASTeK COMPUTER INC. ROG MacroKey"
P: Phys=usb-0000:00:14.0-8/input1
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.1/0003:0B05:1837.0005/input/input8
U: Uniq=
H: Handlers=kbd event8
B: PROP=0
B: EV=1f
B: KEY=3007f 0 0 483ffff17aff32d bf54444600000000 1 130c130b17c000 267bfad9415fed 9e168000004400 10000002
B: REL=40
B: ABS=ffffff0100000000
B: MSC=10

I: Bus=0003 Vendor=0b05 Product=1837 Version=0110
N: Name="ASASTeK COMPUTER INC. ROG MacroKey"
P: Phys=usb-0000:00:14.0-8/input2
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.2/0003:0B05:1837.0006/input/input9
U: Uniq=
H: Handlers=mouse1 event9
B: PROP=0
B: EV=17
B: KEY=30000 0 0 0 0
B: REL=103
B: MSC=10

I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Asus WMI hotkeys"
P: Phys=asus-nb-wmi/input0
S: Sysfs=/devices/platform/asus-nb-wmi/input/input10
U: Uniq=
H: Handlers=rfkill kbd event10
B: PROP=0
B: EV=100013
B: KEY=80000 0 800000000000 0 0 a1606f00900000 8200027800501000 e000000000000 0
B: MSC=10

I: Bus=0018 Vendor=04f3 Product=3043 Version=0100
N: Name="ELAN1203:00 04F3:3043 Touchpad"
P: Phys=i2c-ELAN1203:00
S: Sysfs=/devices/pci0000:00/0000:00:15.1/i2c_designware.1/i2c-1/i2c-ELAN1203:00/0018:04F3:3043.0007/input/input11
U: Uniq=
H: Handlers=mouse2 event11
B: PROP=1
B: EV=b
B: KEY=e520 60000 0 0 0 0
B: ABS=260800000000003

I: Bus=0003 Vendor=0bda Product=57fa Version=0002
N: Name="USB2.0 HD UVC WebCam"
P: Phys=usb-0000:00:14.0-4/button
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/input/input12
U: Uniq=
H: Handlers=kbd event12
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Mic"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input13
U: Uniq=
H: Handlers=event13
B: PROP=0
B: EV=21
B: SW=10

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Line Out"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input14
U: Uniq=
H: Handlers=event14
B: PROP=0
B: EV=21
B: SW=40

** Affects: ubuntu
Importance: Undecided
Status: New

** Attachment added: "dmesg_asus_g752vs.txt"
https://bugs.launchpad.net/bugs/1653456/+attachment/4798907/+files/dmesg_asus_g752vs.txt
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
16.04.1/16.10/17.04)

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Ubuntu Foundations Team Bug Bot
2017-01-02 00:27:43 UTC
Permalink
Thank you for taking the time to report this bug and helping to make
Ubuntu better. It seems that your bug report is not filed about a
specific source package though, rather it is just filed against Ubuntu
in general. It is important that bug reports be filed about source
packages so that people interested in the package can find the bugs
about it. You can find some hints about determining what package your
bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage.
You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit
https://bugs.launchpad.net/ubuntu/+bug/1653456/+editstatus and add the
package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you
inappropriately; please just reply to this message indicating so.]

** Tags added: bot-comment
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
16.04.1/16.10/17.04)

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Brian Murray
2017-01-03 18:39:18 UTC
Permalink
** Package changed: ubuntu => linux (Ubuntu)
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https://bugs.launchpad.net/bugs/1653456

Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
16.04.1/16.10/17.04)

To manage notifications about this bug go to:
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Brad Figg
2017-01-03 19:00:13 UTC
Permalink
This bug is missing log files that will aid in diagnosing the problem.
apport-collect 1653456

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
Status: New => Incomplete
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
16.04.1/16.10/17.04)

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aljosa
2017-01-04 11:20:22 UTC
Permalink
apport information

** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1653456/+attachment/4799909/+files/AlsaInfo.txt
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
16.04.1/16.10/17.04)

To manage notifications about this bug go to:
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aljosa
2017-01-04 11:18:45 UTC
Permalink
Hi Brad,
thanks for your reply. With non-functional touchpad and not-visible mouse pointer, somehow (like a blind man in a dark room) I successfully installed Ubuntu Zesty alongside with Windows 10, and after that Nvidia 375.26 from ppa:graphics-drivers/ppa. Thanks to Nvidia driver, my mouse now works ok. So here's the result of command "apport-collect 1653456":

** Tags added: apport-collected zesty

** Description changed:

Non-Optimus laptop ASUS G752VS-GC063D-CST256.
17.3" FHD LED 1920x1080, Intel Core i7-6700HQ (3.50Ghz), 16GB DDR4, 256GB M.2 NVMe SSD + 1TB HDD 7200rpm, DVDRW-DL, Nvidia GTX1070 8GB GDDR5, Wifi 802.11ac+Bluetooth 4.1 (Dual band) 2*2, Gb LAN, HDMI, mDP, Intel WiDi, USB3.0 x4, USB3.1-Type C(Gen2) with Thunderbolt, HD webcam, Illuminated KB, no OS.

Hello, after experimenting few days ago with Ubuntu 16.04.1, 16.10 and
17.04, among other problems I found that touchpad and Fn keys (all
except volume control) doesn't work on my brand new ASUS G752VS.

It is very hard even to try Ubuntu 16.10 and 17.04 because of the
missing mouse pointer. This problem must be related to a video driver
because if after installing one is capable to install Nvidia drivers -
problem is solved. This problem doesn't exist both while trying and
installing Ubuntu 16.04.1!

I'm currently on Windows 10, and this bug report is made from Ubuntu
16.04.1 LiveCD.


dmesg | grep -i elan
[ 101.082929] input: ELAN1203:00 04F3:3043 Touchpad as /devices/pci0000:00/0000:00:15.1/i2c_designware.1/i2c-1/i2c-ELAN1203:00/0018:04F3:3043.0007/input/input11
[ 101.082998] hid-multitouch 0018:04F3:3043.0007: input,hidraw6: I2C HID v1.00 Mouse [ELAN1203:00 04F3:3043] on i2c-ELAN1203:00


xinput list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ G-SPY USB Gaming Mouse id=10 [slave pointer (2)]
⎜ ↳ ASASTeK COMPUTER INC. ROG MacroKey id=13 [slave pointer (2)]
⎜ ↳ ASASTeK COMPUTER INC. ROG MacroKey id=14 [slave pointer (2)]
⎜ ↳ ELAN1203:00 04F3:3043 Touchpad id=15 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Sleep Button id=8 [slave keyboard (3)]
↳ G-SPY USB Gaming Mouse id=9 [slave keyboard (3)]
↳ USB2.0 HD UVC WebCam id=11 [slave keyboard (3)]
↳ ASASTeK COMPUTER INC. ROG MacroKey id=12 [slave keyboard (3)]
↳ Asus WMI hotkeys id=16 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=17 [slave keyboard (3)]

cat /proc/bus/input/devices
I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
U: Uniq=
H: Handlers=event0
B: PROP=0
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0003 Version=0000
N: Name="Sleep Button"
P: Phys=PNP0C0E/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1
U: Uniq=
H: Handlers=kbd event1
B: PROP=0
B: EV=3
B: KEY=4000 0 0

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
U: Uniq=
H: Handlers=kbd event2
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input3
U: Uniq=
H: Handlers=sysrq kbd event3 leds
B: PROP=0
B: EV=120013
B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:12/LNXVIDEO:01/input/input4
U: Uniq=
H: Handlers=kbd event4
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0

I: Bus=0003 Vendor=04d9 Product=a070 Version=0110
N: Name="G-SPY USB Gaming Mouse"
P: Phys=usb-0000:00:14.0-2/input0
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.0/0003:04D9:A070.0001/input/input5
U: Uniq=
H: Handlers=sysrq kbd event5 leds
B: PROP=0
B: EV=120013
B: KEY=e080ffdf01cfffff fffffffffffffffe
B: MSC=10
B: LED=1f

I: Bus=0003 Vendor=04d9 Product=a070 Version=0110
N: Name="G-SPY USB Gaming Mouse"
P: Phys=usb-0000:00:14.0-2/input1
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.1/0003:04D9:A070.0002/input/input6
U: Uniq=
H: Handlers=kbd mouse0 event6
B: PROP=0
B: EV=1f
B: KEY=3f0003007f 0 0 483ffff17aff32d bf54444600000000 1f0001 130f938b17c000 677bfad941dfed 9ed68000004400 10000002
B: REL=143
B: ABS=100000000
B: MSC=10

I: Bus=0003 Vendor=0b05 Product=1837 Version=0110
N: Name="ASASTeK COMPUTER INC. ROG MacroKey"
P: Phys=usb-0000:00:14.0-8/input0
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.0/0003:0B05:1837.0004/input/input7
U: Uniq=
H: Handlers=sysrq kbd event7 leds
B: PROP=0
B: EV=120013
B: KEY=1000000000007 ff9f207ac14057ff febeffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=1f

I: Bus=0003 Vendor=0b05 Product=1837 Version=0110
N: Name="ASASTeK COMPUTER INC. ROG MacroKey"
P: Phys=usb-0000:00:14.0-8/input1
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.1/0003:0B05:1837.0005/input/input8
U: Uniq=
H: Handlers=kbd event8
B: PROP=0
B: EV=1f
B: KEY=3007f 0 0 483ffff17aff32d bf54444600000000 1 130c130b17c000 267bfad9415fed 9e168000004400 10000002
B: REL=40
B: ABS=ffffff0100000000
B: MSC=10

I: Bus=0003 Vendor=0b05 Product=1837 Version=0110
N: Name="ASASTeK COMPUTER INC. ROG MacroKey"
P: Phys=usb-0000:00:14.0-8/input2
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.2/0003:0B05:1837.0006/input/input9
U: Uniq=
H: Handlers=mouse1 event9
B: PROP=0
B: EV=17
B: KEY=30000 0 0 0 0
B: REL=103
B: MSC=10

I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Asus WMI hotkeys"
P: Phys=asus-nb-wmi/input0
S: Sysfs=/devices/platform/asus-nb-wmi/input/input10
U: Uniq=
H: Handlers=rfkill kbd event10
B: PROP=0
B: EV=100013
B: KEY=80000 0 800000000000 0 0 a1606f00900000 8200027800501000 e000000000000 0
B: MSC=10

I: Bus=0018 Vendor=04f3 Product=3043 Version=0100
N: Name="ELAN1203:00 04F3:3043 Touchpad"
P: Phys=i2c-ELAN1203:00
S: Sysfs=/devices/pci0000:00/0000:00:15.1/i2c_designware.1/i2c-1/i2c-ELAN1203:00/0018:04F3:3043.0007/input/input11
U: Uniq=
H: Handlers=mouse2 event11
B: PROP=1
B: EV=b
B: KEY=e520 60000 0 0 0 0
B: ABS=260800000000003

I: Bus=0003 Vendor=0bda Product=57fa Version=0002
N: Name="USB2.0 HD UVC WebCam"
P: Phys=usb-0000:00:14.0-4/button
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/input/input12
U: Uniq=
H: Handlers=kbd event12
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Mic"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input13
U: Uniq=
H: Handlers=event13
B: PROP=0
B: EV=21
B: SW=10

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Line Out"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input14
U: Uniq=
H: Handlers=event14
B: PROP=0
B: EV=21
B: SW=40
+ ---
+ ApportVersion: 2.20.4-0ubuntu1
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: aljosa 1970 F.... pulseaudio
+ DistroRelease: Ubuntu 17.04
+ InstallationDate: Installed on 2017-01-02 (1 days ago)
+ InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Alpha amd64 (20161229)
+ Lsusb:
+ Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+ Bus 001 Device 004: ID 0b05:1837 ASUSTek Computer, Inc.
+ Bus 001 Device 003: ID 0bda:57fa Realtek Semiconductor Corp.
+ Bus 001 Device 002: ID 04d9:a070 Holtek Semiconductor, Inc.
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: ASUSTeK COMPUTER INC. G752VS
+ NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
+ Package: linux (not installed)
+ ProcFB: 0 EFI VGA
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.9.0-11-generic.efi.signed root=UUID=1cb200eb-669b-45c4-af32-e67f66a464f2 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.9.0-11.12-generic 4.9.0
+ PulseList:
+ Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
+ No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+ linux-restricted-modules-4.9.0-11-generic N/A
+ linux-backports-modules-4.9.0-11-generic N/A
+ linux-firmware 1.162
+ Tags: zesty
+ Uname: Linux 4.9.0-11-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+
+ _MarkForUpload: True
+ dmi.bios.date: 10/19/2016
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: G752VS.306
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: G752VS
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: ATN12345678901234567
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG752VS.306:bd10/19/2016:svnASUSTeKCOMPUTERINC.:pnG752VS:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG752VS:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
+ dmi.product.name: G752VS
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
16.04.1/16.10/17.04)

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aljosa
2017-01-04 11:20:24 UTC
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apport information

** Attachment added: "CRDA.txt"
https://bugs.launchpad.net/bugs/1653456/+attachment/4799910/+files/CRDA.txt
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
16.04.1/16.10/17.04)

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aljosa
2017-01-04 11:20:26 UTC
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** Attachment added: "CurrentDmesg.txt"
https://bugs.launchpad.net/bugs/1653456/+attachment/4799911/+files/CurrentDmesg.txt
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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aljosa
2017-01-04 11:20:27 UTC
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** Attachment added: "IwConfig.txt"
https://bugs.launchpad.net/bugs/1653456/+attachment/4799912/+files/IwConfig.txt
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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aljosa
2017-01-04 11:20:30 UTC
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** Attachment added: "JournalErrors.txt"
https://bugs.launchpad.net/bugs/1653456/+attachment/4799913/+files/JournalErrors.txt
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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aljosa
2017-01-04 11:20:31 UTC
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** Attachment added: "Lspci.txt"
https://bugs.launchpad.net/bugs/1653456/+attachment/4799914/+files/Lspci.txt
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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aljosa
2017-01-04 11:20:33 UTC
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** Attachment added: "ProcCpuinfo.txt"
https://bugs.launchpad.net/bugs/1653456/+attachment/4799915/+files/ProcCpuinfo.txt
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ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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aljosa
2017-01-04 11:20:35 UTC
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** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/1653456/+attachment/4799916/+files/ProcEnviron.txt
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ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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aljosa
2017-01-04 11:20:37 UTC
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** Attachment added: "ProcInterrupts.txt"
https://bugs.launchpad.net/bugs/1653456/+attachment/4799917/+files/ProcInterrupts.txt
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ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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aljosa
2017-01-04 11:20:38 UTC
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** Attachment added: "ProcModules.txt"
https://bugs.launchpad.net/bugs/1653456/+attachment/4799918/+files/ProcModules.txt
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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aljosa
2017-01-04 11:20:39 UTC
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** Attachment added: "RfKill.txt"
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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aljosa
2017-01-04 11:20:45 UTC
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** Attachment added: "UdevDb.txt"
https://bugs.launchpad.net/bugs/1653456/+attachment/4799920/+files/UdevDb.txt
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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aljosa
2017-01-04 11:20:47 UTC
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** Attachment added: "WifiSyslog.txt"
https://bugs.launchpad.net/bugs/1653456/+attachment/4799921/+files/WifiSyslog.txt

** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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Joseph Salisbury
2017-01-05 19:30:04 UTC
Permalink
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.10 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.10-rc2


** Changed in: linux (Ubuntu)
Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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aljosa
2017-01-10 10:41:28 UTC
Permalink
Kernel 4.10-rc3 installed and uninstalled before restarting because
unfortunaetly it breaks NVIDIA driver:

~/Downloads$ sudo dpkg -i *.deb
[sudo] password:
Selecting previously unselected package linux-headers-4.10.0-041000rc3.
(Reading database ... 183917 files and directories currently installed.)
Preparing to unpack linux-headers-4.10.0-041000rc3_4.10.0-041000rc3.201701081831_all.deb ...
Unpacking linux-headers-4.10.0-041000rc3 (4.10.0-041000rc3.201701081831) ...
Selecting previously unselected package linux-headers-4.10.0-041000rc3-generic.
Preparing to unpack linux-headers-4.10.0-041000rc3-generic_4.10.0-041000rc3.201701081831_amd64.deb ...
Unpacking linux-headers-4.10.0-041000rc3-generic (4.10.0-041000rc3.201701081831) ...
Selecting previously unselected package linux-image-4.10.0-041000rc3-generic.
Preparing to unpack linux-image-4.10.0-041000rc3-generic_4.10.0-041000rc3.201701081831_amd64.deb ...
Examining /etc/kernel/preinst.d/
run-parts: executing /etc/kernel/preinst.d/intel-microcode 4.10.0-041000rc3-generic /boot/vmlinuz-4.10.0-041000rc3-generic
Done.
Unpacking linux-image-4.10.0-041000rc3-generic (4.10.0-041000rc3.201701081831) ...
Setting up linux-headers-4.10.0-041000rc3 (4.10.0-041000rc3.201701081831) ...
Setting up linux-headers-4.10.0-041000rc3-generic (4.10.0-041000rc3.201701081831) ...
Examining /etc/kernel/header_postinst.d.
run-parts: executing /etc/kernel/header_postinst.d/dkms 4.10.0-041000rc3-generic /boot/vmlinuz-4.10.0-041000rc3-generic
ERROR (dkms apport): kernel package linux-headers-4.10.0-041000rc3-generic is not supported
Error! Bad return status for module build on kernel: 4.10.0-041000rc3-generic (x86_64)
Consult /var/lib/dkms/nvidia-375/375.26/build/make.log for more information.
Setting up linux-image-4.10.0-041000rc3-generic (4.10.0-041000rc3.201701081831) ...
Running depmod.
update-initramfs: deferring update (hook will be called later)
Examining /etc/kernel/postinst.d.
run-parts: executing /etc/kernel/postinst.d/apt-auto-removal 4.10.0-041000rc3-generic /boot/vmlinuz-4.10.0-041000rc3-generic
run-parts: executing /etc/kernel/postinst.d/dkms 4.10.0-041000rc3-generic /boot/vmlinuz-4.10.0-041000rc3-generic
ERROR (dkms apport): kernel package linux-headers-4.10.0-041000rc3-generic is not supported
Error! Bad return status for module build on kernel: 4.10.0-041000rc3-generic (x86_64)
Consult /var/lib/dkms/nvidia-375/375.26/build/make.log for more information.
run-parts: executing /etc/kernel/postinst.d/initramfs-tools 4.10.0-041000rc3-generic /boot/vmlinuz-4.10.0-041000rc3-generic
update-initramfs: Generating /boot/initrd.img-4.10.0-041000rc3-generic
run-parts: executing /etc/kernel/postinst.d/unattended-upgrades 4.10.0-041000rc3-generic /boot/vmlinuz-4.10.0-041000rc3-generic
run-parts: executing /etc/kernel/postinst.d/update-notifier 4.10.0-041000rc3-generic /boot/vmlinuz-4.10.0-041000rc3-generic
run-parts: executing /etc/kernel/postinst.d/zz-update-grub 4.10.0-041000rc3-generic /boot/vmlinuz-4.10.0-041000rc3-generic
Generating grub configuration file ...
Found linux image: /boot/vmlinuz-4.10.0-041000rc3-generic
Found initrd image: /boot/initrd.img-4.10.0-041000rc3-generic
Found linux image: /boot/vmlinuz-4.9.0-11-generic
Found initrd image: /boot/initrd.img-4.9.0-11-generic
Failed to probe for filesystem type
Found Windows Boot Manager on /dev/nvme0n1p3@/EFI/Microsoft/Boot/bootmgfw.efi
Adding boot menu entry for EFI firmware configuration
done
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
16.04.1/16.10/17.04)

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kankan
2017-01-15 15:56:18 UTC
Permalink
Also affects Asus G752VM running Linux Mint 18.1
Source(FR) : http://www.forum-des-portables-asus.fr/forums/threads/linux-headphone-et-touchpad-g752vm.15974
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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Olaf
2017-02-13 00:29:06 UTC
Permalink
Same with Asus G752VM running Ubuntu 16.04.

** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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Olaf
2017-02-13 00:37:08 UTC
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My dmesg | grep -i elan and xinput list looks exactly like OP above - except that I have a different USB mouse attached:
Microsoft Microsoft 3-Button Mouse with IntelliEye™ id=9 [slave pointer (2)]

That mouse worked right away - installing Ubuntu 16.04.1 and then the
Nvidia proprietary drivers was no problem. Almost everything works fine
- except Touchpad and the Fn keys.
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ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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aljosa
2017-02-16 10:17:20 UTC
Permalink
Just installed from proposed kernel 4.10.0-8.10 and NVIDIA 375.39.
Unfortunately both touchpad and Fn keys still doesn't work.

Attached please find a complete DMESG output with kernel 4.10.0-8.10.
These are some problematic lines:

[ 15.103844] fwupd[2761]: segfault at 555900000008 ip 00007f2e80964e78
sp 00007fff7e425360 error 4 in libc-2.24.so[7f2e808e4000+1bd000]

[ 0.320106] ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored

[ 0.385567] acpi PNP0A08:00: _OSC: OS supports [ExtendedConfig ASPM ClockPM Segments MSI]
[ 0.385634] acpi PNP0A08:00: _OSC failed (AE_ERROR); disabling ASPM

[ 3.337489] tpm_crb MSFT0101:00: can't request region for resource [mem 0xfed40080-0xfed40fff]
[ 3.337497] tpm_crb: probe of MSFT0101:00 failed with error -16

[ 3.414234] uvcvideo: Found UVC 1.00 device USB2.0 HD UVC WebCam (0bda:57fa)
[ 3.416168] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-26.ucode failed with error -2
[ 3.416731] uvcvideo 1-4:1.0: Entity type for entity Realtek Extended Controls Unit was not initialized!
[ 3.416733] uvcvideo 1-4:1.0: Entity type for entity Extension 4 was not initialized!
[ 3.416733] uvcvideo 1-4:1.0: Entity type for entity Processing 2 was not initialized!
[ 3.416734] uvcvideo 1-4:1.0: Entity type for entity Camera 1 was not initialized!

[ 3.435818] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-25.ucode failed with error -2
[ 3.441448] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-24.ucode failed with error -2
[ 3.441462] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-23.ucode failed with error -2
[ 3.442210] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-22.ucode failed with error -2
[ 3.445714] iwlwifi 0000:02:00.0: loaded firmware version 21.302800.0 op_mode iwlmvm
[ 3.460952] iwlwifi 0000:02:00.0: Detected Intel(R) Dual Band Wireless AC 8260, REV=0x208
[ 3.463638] iwlwifi 0000:02:00.0: L1 Enabled - LTR Enabled
[ 3.464644] iwlwifi 0000:02:00.0: L1 Enabled - LTR Enabled

[ 2.041622] nvidia: loading out-of-tree module taints kernel.
[ 2.041625] nvidia: module license 'NVIDIA' taints kernel.
[ 2.041626] Disabling lock debugging due to kernel taint
[ 2.045391] nvidia: module verification failed: signature and/or required key missing - tainting kernel

[ 5.555023] nvidia-modeset: Allocated GPU:0 (GPU-36946fb5-8d25-dcea-2d69-172acaad0a58) @ PCI:0000:01:00.0
[ 5.557137] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 5.557198] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 5.557351] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 5.557389] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)

[ 3.604560] (NULL device *): hwmon_device_register() is deprecated. Please convert the driver to use hwmon_device_register_with_info().
[ 3.604572] thermal thermal_zone8: failed to read out thermal zone (-5)

[ 3.836867] input: ASASTeK COMPUTER INC. ROG MacroKey as /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.1/0003:0B05:1837.0005/input/input12
[ 3.839504] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 3.839584] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 3.839637] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 3.839688] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 3.839739] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 3.839794] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 3.839846] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 3.839909] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 3.839947] intel_rapl: Found RAPL domain package
[ 3.839948] intel_rapl: Found RAPL domain core
[ 3.839949] intel_rapl: Found RAPL domain dram
[ 3.839962] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 3.840000] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 3.840041] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 3.840105] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 3.840162] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 3.840218] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 3.840261] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 3.840313] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 3.840354] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)

[ 4.500659] cgroup: new mount options do not match the existing superblock, will be ignored
[ 4.545833] cgroup: new mount options do not match the existing superblock, will be ignored

[ 4.584826] bridge: filtering via arp/ip/ip6tables is no longer
available by default. Update your scripts to load br_netfilter if you
need this.

[ 4.998255] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 4.998277] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 4.998289] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 4.998299] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 4.998314] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 4.998324] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 4.998334] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 5.315260] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 5.315345] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 5.315404] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 5.315454] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 5.315504] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 5.315555] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 5.315643] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 5.315701] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 5.315777] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 5.315828] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 5.315876] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 5.315914] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 5.315951] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 5.315989] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 5.316026] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 5.316063] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 5.316114] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)
[ 5.347949] ACPI Warning: \_SB.PCI0.PEG0.GFX0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160930/nsarguments-95)

** Attachment added: "dmesg_kernel_4_10_0-8_10.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653456/+attachment/4819988/+files/dmesg_kernel_4_10_0-8_10.txt
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
16.04.1/16.10/17.04)

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Pedro R
2017-03-14 21:14:37 UTC
Permalink
** Also affects: linux
Importance: Undecided
Status: New

** No longer affects: linux
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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aljosa
2017-03-15 10:59:25 UTC
Permalink
Since "ASUS G752VS - Touchpad and Fn keys" problem hasn't been solved
yet, of course that it continues to affect Linux.
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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Pedro R
2017-03-15 13:02:31 UTC
Permalink
I make a mistake when clicking on the page in order to mention it also
affects me by selecting affects linux, and then tried to undo it by
making another huge mistake since I'm a newbie and lack common sense.

I've got the same problems, keyboard fn keys and backlight don't work,
touchpad isn't working at all, power source is not perfectly detected,
adjust screen brightness isn't working either).

I'm using Ubuntu 16.0.4.2, kernel 4.8-rc41. Unfortunately, tried many
suggestions with no avail.
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aljosa
2017-03-16 13:03:20 UTC
Permalink
Until the problem with the screen brightness has been resolved, you can
adjust it via NVIDIA control panel/NVIDIA X server settings: GPU 0 -
(GeForce GTX 1070) → DFP-2 - (LGD) → Color Correction → Brightness
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Pedro R
2017-03-16 14:38:15 UTC
Permalink
How did you fix the keyboard backlight (turn it on)? If you haven't, do
you know any workaround?
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ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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aljosa
2017-03-16 15:22:51 UTC
Permalink
I still haven't found workaround for any of our problems with ASUS laptops.
Kernel developer who in the past solved Elan touchpad issues on my previous two ASUS laptops told me that this time he unfortunately can't help me because my current problem is something with the elan_i2c driver. Consequently, I contacted some other kernel developers a month ago, but I haven't received any concrete response.
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Kai-Heng Feng
2017-03-17 05:10:38 UTC
Permalink
Probably because the WMI driver is not loaded.

Please install acpica-tools and run acpidump,

$ sudo apt install acpica-tools
$ sudo acpidump > acpi-dump

Attach acpi-dump file.
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aljosa
2017-03-17 11:20:29 UTC
Permalink
Hello Kai-Heng Feng,
thank you very much for your instruction. Here it is, file "acpi-dump" attached.

** Attachment added: "acpi-dump"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653456/+attachment/4839363/+files/acpi-dump
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Pedro R
2017-03-17 11:45:16 UTC
Permalink
Kai-Heng Feng, thanks for your time.
Here it is the file as instructed.

** Attachment added: "acpi-dump"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653456/+attachment/4839389/+files/acpi-dump
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Pedro R
2017-03-17 21:17:56 UTC
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** Attachment removed: "acpi-dump"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653456/+attachment/4839389/+files/acpi-dump
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ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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Olaf
2017-03-19 16:17:06 UTC
Permalink
Attached is the acpi-dump from my Asus G752VM running Ubuntu 16.04.
Same Touchpad (ELAN 0x3043, Version 0x100) as the above G752VS.


** Attachment added: "acpi-dump"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653456/+attachment/4840455/+files/acpi-dump
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ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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Kai-Heng Feng
2017-03-20 05:42:37 UTC
Permalink
Looks like asus-wmi and asus-nb-wmi are both correctly loaded.

Can you add "asus-wmi.dyndbg=+p asus-nb-wmi.dyndbg=+p" to kernel
parameter and reboot?

Press the non-functional hotkeys and upload the output of 'dmesg'.
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aljosa
2017-03-20 10:07:14 UTC
Permalink
I added requested option to /etc/default/grub:
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash asus-wmi.dyndbg=+p asus-nb-wmi.dyndbg=+p"
After that I executed "update-grub" to update the changes and then rebooted.

I pressed all of the Fn keys in the following order:

(FUNCTIONAL)
Fn+F1
Puts the Notebook PC into Sleep mode
Fn+F2
Turns Airplane mode on or off
Fn+F3
Decreases brightness for the backlit keyboard
Fn+F4
Increases brightness for the backlit keyboard
Fn+F5
Decreases display brightness
Fn+F6
Increases display brightness
Fn+F7
Turns the display panel on or off
Fn+F8
Toggles the display mode
Fn+F9
Enables or disables the touchpad

(NON-FUNCTIONAL)
Fn+F10
Turns the speaker on or off
Fn+F11
Turns the speaker volume down
Fn+F12
Turns the speaker volume up

Here's attached my DMESG output.

** Attachment added: "dmesg_output.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653456/+attachment/4840817/+files/dmesg_output.txt
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ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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aljosa
2017-03-20 10:22:03 UTC
Permalink
Sorry - I mistakenly put the NON-FUNCTIONAL keys under FUNCTIONAL keys
and vice versa.
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Kai-Heng Feng
2017-03-20 15:53:48 UTC
Permalink
Uh, ok, my bad, asus-wmi doesn't print any information when key is
pressed.

So let's test the following:

1. Check if function key generate anything:
$ show-key -s

2. Check if function key generate anything:
$ acpi_listen

3. Add kernel parameter and test if one of the following works:
acpi_osi=! acpi_osi="Windows 2015"
acpi_osi=! acpi_osi="Windows 2012"
acpi_osi=! acpi_osi="Windows 2009"
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ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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aljosa
2017-03-20 17:10:20 UTC
Permalink
~$ show-key -s
No command 'show-key' found, did you mean:
Command 'showkey' from package 'kbd' (main)
show-key: command not found

~$ acpi_listen
button/volumeup VOLUP 00000080 00000000 K
button/volumedown VOLDN 00000080 00000000 K
button/mute MUTE 00000080 00000000 K
(there is no visible output for any of the non-functional hotkeys)

If I modify /etc/default/grub to:
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi_osi=! acpi_osi="Windows 2015""
I cannot update GRUB any more:
sudo update-grub
[sudo] my password:
/usr/sbin/grub-mkconfig: 11: /etc/default/grub: 2015: not found

By the way, you can find here very useful results of already performed various experiments regarding our problem:
https://bugzilla.kernel.org/show_bug.cgi?id=112531

** Bug watch added: Linux Kernel Bug Tracker #112531
http://bugzilla.kernel.org/show_bug.cgi?id=112531
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Kai-Heng Feng
2017-03-21 02:48:48 UTC
Permalink
The information is quite helpful, the keys didn't generate any
interrupts.

You need to escape the double quote, i.e. acpi_osi=\"Windows 2012\"
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aljosa
2017-03-21 09:22:03 UTC
Permalink
I've tried all 3 different combinations:

"quiet splash acpi_osi=! acpi_osi=\"Windows 2015\""
"quiet splash acpi_osi=! acpi_osi=\"Windows 2012\""
"quiet splash acpi_osi=! acpi_osi=\"Windows 2009\""

It doesn't work.
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Kai-Heng Feng
2017-03-22 05:57:14 UTC
Permalink
OK, I think we should continue the discussion at
https://bugzilla.kernel.org/show_bug.cgi?id=112531.

Provide info to https://bugzilla.kernel.org/show_bug.cgi?id=112531#c16
will be helpful.

** Also affects: linux via
http://bugzilla.kernel.org/show_bug.cgi?id=112531
Importance: Unknown
Status: Unknown
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aljosa
2017-03-22 09:23:33 UTC
Permalink
No problem, I will you provide you there with all info you need - just
give me instructions how to extract them from my Ubuntu system. Once
again thank you very much for your help.
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Kai-Heng Feng
2017-03-22 09:38:46 UTC
Permalink
It's in https://bugzilla.kernel.org/show_bug.cgi?id=112531 comment #16.

Add this to kernel parameter:
acpi.trace_state=enable dyndbg="file ec.c +p"

If you make the change in /etc/default/grub, need to escape the quote as well:
acpi.trace_state=enable dyndbg=\"file ec.c +p\"
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aljosa
2017-03-30 13:19:19 UTC
Permalink
I have been informed that there are people (Chris Chiu and Daniel Drake)
working on ASUS ROG models, and their patches are already slated to be
released with kernel 4.12:

https://git.kernel.org/pub/scm/linux/kernel/git/jikos/hid.git/log/?h=for-4.12/asus

Unfortunately I'm not able to apply those patches by myself. It would be
great if some of you Linux people affected by "ASUS G752VS - Touchpad
and Fn keys" problem can test mentioned patches and enter in contact
with Chris and Daniel.
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Daniel Drake
2017-03-30 13:34:58 UTC
Permalink
Chris and I don't have experience with the G752 series but looking at
one of the dumps from above:

I: Bus=0003 Vendor=0b05 Product=1837 Version=0110
N: Name="ASASTeK COMPUTER INC. ROG MacroKey"
P: Phys=usb-0000:00:14.0-8/input0
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.0/0003:0B05:1837.0004/input/input7
U: Uniq=
H: Handlers=sysrq kbd event7 leds
B: PROP=0
B: EV=120013
B: KEY=1000000000007 ff9f207ac14057ff febeffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=1f

The patches you linked to add support for this ID 0B05:1837 so I think
the function key issue is now solved, as soon as you are able to
build/run such a kernel.

No ideas about the touchpad issue. I would next check if there are
interrupts registered against that device. Another thing to try is
making sure that the intel pin control driver being used on this
platform is built into the kernel, not a module.
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aljosa
2017-03-31 10:32:59 UTC
Permalink
Thanks for your help, I really hope that Fn keys issue is now solved:
https://bugzilla.kernel.org/show_bug.cgi?id=112531

Regarding Elan touchpad problem and interrupts registered against that
device, I'm attaching here "cat /proc/interrupts" in which among other
things I can see something related to:

- ELAN1203:00
- idma64.0, i2c_designware.0
- idma64.1, i2c_designware.1

How can I check if Intel pin control driver being used on this platform
is built into the kernel, not a module?

By the way, there's a lot of talking on Google related to touchpads and intel-lpss, for example:
"Canonical found several I2C touchpad couldn't work on OEM SKL machines once they enable intel-lpss driver"
https://bugs.launchpad.net/intel/+bug/1533035

** Attachment added: "cat_proc_interrupts.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653456/+attachment/4851197/+files/cat_proc_interrupts.txt
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Scott Hayes
2017-04-02 19:18:46 UTC
Permalink
I can confirm the same issues on Asus GL753VE, running Ubuntu 16.10.
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Daniel Drake
2017-04-07 19:56:14 UTC
Permalink
My colleague Carlo Caione is in the process of finalizing a driver for
the keyboard backlight found on these laptops for inclusion in a future
Linux release, https://patchwork.kernel.org/patch/9666771/ - testing
welcome!
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New Road
2017-04-07 20:40:52 UTC
Permalink
Thank you very much. I'm a dimwit btw, would you explain how I could
test such patch?

Once more, I thank you! This is a feature very much welcomed.
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Kai-Heng Feng
2017-04-27 07:36:23 UTC
Permalink
Backport from for-4.12/asus, please test it.

http://people.canonical.com/~khfeng/lp1653456/
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aljosa
2017-04-27 10:19:57 UTC
Permalink
Thank you very very much all you guys for helping us to solve these
annoying problems with running Linux on ASUS G752VS laptop:

~$ uname -a
Linux anonimux 4.10.0-21-generic #23~lp1653456 SMP Thu Apr 27 15:03:25 CST 2017 x86_64 x86_64 x86_64 GNU/Linux

~$ uname -r
4.10.0-21-generic

1)
Fn keys are all working ok now, including adjustment of screen brightness and keyboard backlight

2)
ELAN touchpad 1203:00 is unfortunately still completely dead

Please find attached my dmesg_output

** Attachment added: "dmesg output kernel 4.10.0-21.23"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653456/+attachment/4868557/+files/4_10_0_21_23_dmesg_output.txt
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Scott Hayes
2017-04-27 21:05:48 UTC
Permalink
The screen brightness is now working on kernel 4.10.0-21 generic but the
keyboard brightness is not, on Asus GL753VE.

Very close
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Kai-Heng Feng
2017-04-28 07:33:16 UTC
Permalink
Please try this one: http://people.canonical.com/~khfeng/lp1653456+elan/
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aljosa
2017-04-28 12:19:24 UTC
Permalink
I tried both with and without USB mouse connected, I tried few times to
disable/enable the touchpad within System settings - but nothing
changes, ELAN touchpad is still completely dead on my ASUS G752VS.

Please find attached my dmesg_output

** Attachment added: "dmesg_output_101.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653456/+attachment/4869168/+files/dmesg_output_101.txt
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Scott Hayes
2017-04-28 20:22:36 UTC
Permalink
Still no keyboard brightness, all other FN keys are working, on GL753VE

uname -a:
Linux Taz 4.10.0-21-generic #23~lp1653456+elan SMP Fri Apr 28 14:34:03 CST 2017 x86_64 x86_64 x86_64 GNU/Linux
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Kai-Heng Feng
2017-04-29 09:13:40 UTC
Permalink
alijosa,

Originally it uses hid-multitouch:
[ 101.082929] input: ELAN1203:00 04F3:3043 Touchpad as /devices/pci0000:00/0000:00:15.1/i2c_designware.1/i2c-1/i2c-ELAN1203:00/0018:04F3:3043.0007/input/input11
[ 101.082998] hid-multitouch 0018:04F3:3043.0007: input,hidraw6: I2C HID v1.00 Mouse [ELAN1203:00 04F3:3043] on i2c-ELAN1203:00
[ 102.138959] Linux video capture interface: v2.00

Now it uses elan-i2c:
[ 4.599028] elan_i2c i2c-ELAN1203:00: Elan Touchpad: Module ID: 0x0040, Firmware: 0x0005, Sample: 0x0010, IAP: 0x000e
[ 4.599163] input: Elan Touchpad as /devices/pci0000:00/0000:00:15.1/i2c_designware.1/i2c-7/i2c-ELAN1203:00/input/input15

Is there any interrupts generated under /proc/interrupts?

Scott Hayes,
According to comment #50, it works on G752VS. You probably need to file a separate bug.
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aljosa
2017-04-29 10:35:35 UTC
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Hello,
yes there is something about i2c and ELAN touchpad but I don't have a clue what does it mean.
Please find attached file with output of ~$ cat /proc/interrupts

** Attachment added: "cat_proc_interrupts.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653456/+attachment/4869485/+files/cat_proc_interrupts.txt
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aljosa
2017-04-29 10:36:45 UTC
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Please find attached file with output of ~$ grep .
/sys/firmware/acpi/interrupts/*

** Attachment added: "sys_firmware_acpi_interrupts.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653456/+attachment/4869486/+files/sys_firmware_acpi_interrupts.txt
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Kai-Heng Feng
2017-05-03 04:22:02 UTC
Permalink
Please give this a try:
http://people.canonical.com/~khfeng/lp1653456+asus/

Also, please attach `dmesg`, thanks!
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aljosa
2017-05-03 08:38:50 UTC
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~$ uname -a
Linux blabla 4.10.0-21-generic #23~lp1653456+asus SMP Tue May 2 17:52:56 CST 2017 x86_64 x86_64 x86_64 GNU/Linux

Unfortunately it doesn't work. I tried both with and without USB mouse connected, I tried few times to disable/enable the touchpad within System settings - but nothing changes, ELAN touchpad is still completely dead on my ASUS G752VS.
Please find attached dmesg output.

** Attachment added: "dmesg_output_102.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653456/+attachment/4871315/+files/dmesg_output_102.txt
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Kai-Heng Feng
2017-05-03 09:10:40 UTC
Permalink
Probably because of this:
[ 4.370218] i2c-ELAN1203:00 supply vcc not found, using dummy regulator

Do you see anything under /sys/class/regulator?
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aljosa
2017-05-03 10:16:33 UTC
Permalink
Please give me the exact command to extract info you need.
In the meantime:

Folder:
regulator

Subfolder:
regulator.0

Subfolders:
device
i2c-ELAN1203:00-vcc
power
subsystem

Files within Folder regulator.0:
name num_users
suspend_disk_state
suspend_mem_state
suspend_standby_state
type
uevent

~$ grep . /sys/class/regulator/regulator.0/*
grep: /sys/class/regulator/regulator.0/device: Is a directory
grep: /sys/class/regulator/regulator.0/i2c-ELAN1203:00-vcc: Is a directory
/sys/class/regulator/regulator.0/name:regulator-dummy
/sys/class/regulator/regulator.0/num_users:0
grep: /sys/class/regulator/regulator.0/power: Is a directory
grep: /sys/class/regulator/regulator.0/subsystem: Is a directory
/sys/class/regulator/regulator.0/suspend_disk_state:disabled
/sys/class/regulator/regulator.0/suspend_mem_state:disabled
/sys/class/regulator/regulator.0/suspend_standby_state:disabled
/sys/class/regulator/regulator.0/type:voltage
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Kai-Heng Feng
2017-05-05 07:39:18 UTC
Permalink
Please follow this thread:
https://www.spinics.net/lists/linux-input/msg51188.html
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aljosa
2017-05-05 12:40:47 UTC
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Thank you very much, I saw there that you probably need the DSDT.
I extracted it with sudo cat /sys/firmware/acpi/tables/DSDT > dsdt.dat
Please find it attached.

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New Road
2017-05-08 09:35:56 UTC
Permalink
One more thing buggy, I don't know how to workaround. The mic through
headphones isn't working in any way. Would it be not supported or is it
required some driver/package/setting to make the headphones mic work?
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New Road
2017-05-08 21:05:53 UTC
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Another issue I've found, the sound through HDMI is not working, it is
not detected.
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aljosa
2017-05-22 10:50:56 UTC
Permalink
Just installed new kernel 4.12-rc2.
ELAN touchpad is still completely dead on my ASUS G752VS (now it's not even present in my system settings).
Please find attached dmesg output.

[5.102551] i2c_hid i2c-ELAN1203:00: i2c-ELAN1203:00 supply vdd not found, using dummy regulator
[6.110760] i2c_designware i2c_designware.1: controller timed out
[6.110768] i2c_hid i2c-ELAN1203:00: hid_descr_cmd failed

~$ xinput list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ G-SPY USB Gaming Mouse id=11 [slave pointer (2)]
⎜ ↳ Asus Keyboard id=14 [slave pointer (2)]
⎜ ↳ Asus Keyboard id=15 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Asus Wireless Radio Control id=7 [slave keyboard (3)]
↳ Video Bus id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ G-SPY USB Gaming Mouse id=10 [slave keyboard (3)]
↳ USB2.0 HD UVC WebCam id=12 [slave keyboard (3)]
↳ Asus Keyboard id=13 [slave keyboard (3)]
↳ Asus WMI hotkeys id=16 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=17 [slave keyboard (3)]
↳ G-SPY USB Gaming Mouse id=18 [slave keyboard (3)]
↳ Asus Keyboard id=19 [slave keyboard (3)]

** Attachment added: "dmesg_103.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653456/+attachment/4881282/+files/dmesg_103.txt
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Gonzalo Vega
2017-05-23 14:25:36 UTC
Permalink
The new kernel fixed all of my FN keys on a G752VS, however the Elantech
1203 touchpad is still dead.

As the user above me, the following lines appear while booting:

[6.110760] i2c_designware i2c_designware.1: controller timed out
[6.110768] i2c_hid i2c-ELAN1203:00: hid_descr_cmd failed

Once booted I no longer see this in xinput:

ELAN1203:00 04F3:301E Touchpad id=15 [slave pointer (2)]

With the previous kernel 4.10 this was still present in xinput.

Also when I press the FN key F9 to enable/disable touchpad, the system
displays only disable.
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aljosa
2017-05-29 10:50:08 UTC
Permalink
Just installed new kernel 4.12-rc3.
ELAN touchpad is still completely dead on my ASUS G752VS.
Please find attached dmesg output.

[5.149761] i2c_hid i2c-ELAN1203:00: i2c-ELAN1203:00 supply vdd not found, using dummy regulator
[5.191090] hid-multitouch 0018:04F3:3043.0007: Ignoring the extra HID_DG_INPUTMODE
[5.191133] input: ELAN1203:00 04F3:3043 Touchpad as /devices/pci0000:00/0000:00:15.1/i2c_designware.1/i2c-1/i2c-ELAN1203:00/0018:04F3:3043.0007/input/input16
[5.191230] hid-multitouch 0018:04F3:3043.0007: input,hidraw6: I2C HID v1.00 Mouse [ELAN1203:00 04F3:3043] on i2c-ELAN1203:00

~$ xinput list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ G-SPY USB Gaming Mouse id=11 [slave pointer (2)]
⎜ ↳ Asus Keyboard id=14 [slave pointer (2)]
⎜ ↳ Asus Keyboard id=15 [slave pointer (2)]
⎜ ↳ ELAN1203:00 04F3:3043 Touchpad id=16 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Asus Wireless Radio Control id=7 [slave keyboard (3)]
↳ Video Bus id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ G-SPY USB Gaming Mouse id=10 [slave keyboard (3)]
↳ USB2.0 HD UVC WebCam id=12 [slave keyboard (3)]
↳ Asus Keyboard id=13 [slave keyboard (3)]
↳ Asus WMI hotkeys id=17 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=18 [slave keyboard (3)]
↳ G-SPY USB Gaming Mouse id=19 [slave keyboard (3)]
↳ Asus Keyboard id=20 [slave keyboard (3)]

** Attachment added: "dmesg_104.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653456/+attachment/4885492/+files/dmesg_104.txt
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
16.04.1/16.10/17.04)

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aljosa
2017-05-29 10:59:53 UTC
Permalink
Please find attached file (kernel 4.12-rc3) with output of ~$ cat
/proc/interrupts

16: 0 0 0 0 0 0 0 0 IR-IO-APIC 16-fasteoi idma64.0, i2c_designware.0
17: 709 9839 0 0 0 0 0 0 IR-IO-APIC 17-fasteoi idma64.1, i2c_designware.1
95: 1 552 0 0 0 0 0 0 IR-IO-APIC 95-fasteoi ELAN1203:00

** Attachment added: "2_cat_proc_interrupts.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653456/+attachment/4885493/+files/2_cat_proc_interrupts.txt
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ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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hugo13
2017-05-29 14:37:36 UTC
Permalink
Hi,

maybe you already know but I want to point out to Endless OS on my asus FN-keys where working for me.
Was running os via USB and all FN-keys where working.
Unfortunately I don't know where to look at to see the differences between Endless and Ubuntu :(

Latest Endless is using kernel 4.8, but I can add more details if
needed.

regards
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hugo13
2017-06-02 22:26:18 UTC
Permalink
Hi,

found following link:
https://gist.github.com/GMMan/def55b688289f52b8635f1a83c25b1b5

There you can find necessary kernel module for hid_asus_rog.
Maybe it's possible to add it directly to the kernel like asus_nb_wmi.

regards
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aljosa
2017-06-05 10:38:06 UTC
Permalink
Just installed new kernel 4.12-rc4, my ELAN touchpad still doesn't work.
Please find attached the dmesg output.

By the way, with the kernel 4.12 series I'm getting the following
"Firmware Bug" message, can anyone please explain me what is it?

[4.218535] tpm_crb MSFT0101:00: [Firmware Bug]: ACPI region does not cover the entire command/response buffer. [mem 0xfed40000-0xfed4087f flags 0x200] vs fed40080 f80
[4.218602] tpm_crb MSFT0101:00: [Firmware Bug]: ACPI region does not cover the entire command/response buffer. [mem 0xfed40000-0xfed4087f flags 0x200] vs fed40080 f80

** Attachment added: "dmesg_108.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653456/+attachment/4889313/+files/dmesg_108.txt
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ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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aljosa
2017-06-19 18:35:42 UTC
Permalink
Just installed new kernel 4.12-rc6, my ELAN touchpad is still completely
dead

[5.265229] i2c_hid i2c-ELAN1203:00: i2c-ELAN1203:00 supply vdd not found, using dummy regulator
[5.305130] hid-multitouch 0018:04F3:3043.0007: Ignoring the extra HID_DG_INPUTMODE
[5.305175] input: ELAN1203:00 04F3:3043 Touchpad as /devices/pci0000:00/0000:00:15.1/i2c_designware.1/i2c-1/i2c-ELAN1203:00/0018:04F3:3043.0007/input/input16
[5.305245] hid-multitouch 0018:04F3:3043.0007: input,hidraw6: I2C HID v1.00 Mouse [ELAN1203:00 04F3:3043] on i2c-ELAN1203:00

Please find attached the dmesg output.

By the way, with the kernel 4.12 series I'm getting the following
"Firmware Bug" message, can anyone please explain me what is it?

[4.432629] tpm_crb MSFT0101:00: [Firmware Bug]: ACPI region does not cover the entire command/response buffer. [mem 0xfed40000-0xfed4087f flags 0x200] vs fed40080 f80
[4.432669] tpm_crb MSFT0101:00: [Firmware Bug]: ACPI region does not cover the entire command/response buffer. [mem 0xfed40000-0xfed4087f flags 0x200] vs fed40080 f80

** Attachment added: "dmesg_110.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653456/+attachment/4898692/+files/dmesg_110.txt
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
16.04.1/16.10/17.04)

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aljosa
2017-06-26 06:41:24 UTC
Permalink
Just installed new kernel 4.12-rc7, my ELAN touchpad is still completely
dead (please find attached the dmesg output file):

[ 5.320298] i2c_hid i2c-ELAN1203:00: i2c-ELAN1203:00 supply vdd not found, using dummy regulator
[ 5.581767] hid-multitouch 0018:04F3:3043.0007: Ignoring the extra HID_DG_INPUTMODE
[ 5.581851] input: ELAN1203:00 04F3:3043 Touchpad as /devices/pci0000:00/0000:00:15.1/i2c_designware.1/i2c-1/i2c-ELAN1203:00/0018:04F3:3043.0007/input/input16
[ 5.581967] hid-multitouch 0018:04F3:3043.0007: input,hidraw6: I2C HID v1.00 Mouse [ELAN1203:00 04F3:3043] on i2c-ELAN1203:00

Additionally, my wifi stopped working too:

[4.542384] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-30.ucode failed with error -2
[4.542606] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-29.ucode failed with error -2
[4.542617] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-28.ucode failed with error -2
[4.542626] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-27.ucode failed with error -2
[4.542704] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-26.ucode failed with error -2
[4.542714] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-25.ucode failed with error -2
[4.542723] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-24.ucode failed with error -2
[4.542732] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-23.ucode failed with error -2
[4.542816] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-22.ucode failed with error -2
[4.542817] iwlwifi 0000:02:00.0: no suitable firmware found!
[4.542836] iwlwifi 0000:02:00.0: minimum version required: iwlwifi-8000C-22
[4.542853] iwlwifi 0000:02:00.0: maximum version supported: iwlwifi-8000C-30
[4.542870] iwlwifi 0000:02:00.0: check git://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git

and I'm also getting the following "Firmware Bug" message:

[4.440279] tpm_crb MSFT0101:00: [Firmware Bug]: ACPI region does not cover the entire command/response buffer. [mem 0xfed40000-0xfed4087f flags 0x200] vs fed40080 f80
[4.440343] tpm_crb MSFT0101:00: [Firmware Bug]: ACPI region does not cover the entire command/response buffer. [mem 0xfed40000-0xfed4087f flags 0x200] vs fed40080 f80

** Attachment added: "dmesg_111.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653456/+attachment/4903366/+files/dmesg_111.txt
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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aljosa
2017-07-03 09:00:40 UTC
Permalink
I have just installed the new Linux 4.12 kernel.
My ELAN touchpad is still completely dead.
Additionally my wifi stopped working too and I'm also getting 'Firmware Bug' message regarding "tpm_crb MSFT0101:00".
Please find attached the complete dmesg output file.


** Attachment added: "asus_g752vs_kernel_4.12_dmesg"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653456/+attachment/4908418/+files/dmesg_112.txt
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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FZ
2017-07-06 01:51:21 UTC
Permalink
I installed Ubuntu 17.04 on mu new G752VS yesterday and the ELAN
Touchpad was completely non-functional. Today, out of no where and
without any reasonable explanation, it started working after a resume
from sleep (opened lid). Right now it's fully functional, both buttons
are working as well as tracking and multi-touch gestures (e.g. double-
finger scrolling). All I did was install a few updates using the
Software Updater today.

$ uname -a
Linux fzrog 4.10.0-26-generic #30-Ubuntu SMP Tue Jun 27 09:30:12 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

$ xinput list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Logitech MX Master id=10 [slave pointer (2)]
⎜ ↳ ASASTeK COMPUTER INC. ROG MacroKey id=16 [slave pointer (2)]
⎜ ↳ ELAN1203:00 04F3:301E Touchpad id=17 [slave pointer (2)]
⎜ ↳ Logitech M510 id=21 [slave pointer (2)]
⎜ ↳ Logitech K350 id=12 [slave pointer (2)]
⎜ ↳ ASASTeK COMPUTER INC. ROG MacroKey id=15 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ ASASTeK COMPUTER INC. ROG MacroKey id=14 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ Logitech MX Master id=11 [slave keyboard (3)]
↳ USB2.0 HD UVC WebCam id=13 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=19 [slave keyboard (3)]
↳ Asus WMI hotkeys id=18 [slave keyboard (3)]
↳ Video Bus id=8 [slave keyboard (3)]
↳ Asus Wireless Radio Control id=7 [slave keyboard (3)]
↳ Logitech K350 id=20 [slave keyboard (3)]
↳ ASASTeK COMPUTER INC. ROG MacroKey id=22 [slave keyboard (3)]
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ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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aljosa
2017-07-06 08:38:05 UTC
Permalink
Hello FZ (sirfz), thank you very much for this info. Can you please tell me what is your Nvidia driver?
I installed Ubuntu 17.04 while it was still in development, here is my xinput list (Kernel 4.11.8; Nvidia 381.22)

$ xinput list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ G-SPY USB Gaming Mouse id=12 [slave pointer (2)]
⎜ ↳ ASASTeK COMPUTER INC. ROG MacroKey id=14 [slave pointer (2)]
⎜ ↳ ASASTeK COMPUTER INC. ROG MacroKey id=15 [slave pointer (2)]
⎜ ↳ ELAN1203:00 04F3:3043 Touchpad id=16 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Asus Wireless Radio Control id=7 [slave keyboard (3)]
↳ Video Bus id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ USB2.0 HD UVC WebCam id=10 [slave keyboard (3)]
↳ G-SPY USB Gaming Mouse id=11 [slave keyboard (3)]
↳ ASASTeK COMPUTER INC. ROG MacroKey id=13 [slave keyboard (3)]
↳ Asus WMI hotkeys id=17 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=18 [slave keyboard (3)]
↳ G-SPY USB Gaming Mouse id=19 [slave keyboard (3)]
↳ ASASTeK COMPUTER INC. ROG MacroKey id=20 [slave keyboard (3)]
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ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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FZ
2017-07-06 10:48:09 UTC
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I installed the latest stable Nvidia driver from the graphics-drivers
repo. Driver Version: 375.66.
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ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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aljosa
2017-07-06 12:12:09 UTC
Permalink
My Ubuntu is fully updated, but my ELAN touchpad doesn't work.
Next week I will perform a new clean installation, without Windows.
Just one more thing: what is your BIOS version (my is latest available G752VS_BIOS.306)?
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FZ
2017-07-06 12:52:30 UTC
Permalink
Same here, bios version G752VS.306. I also replaced Windows completely
(no dual-boot).

It's really strange since the touchpad was completely dead in both Live
Ubuntu and after installing and upgrading Ubuntu. Yesterday I just
installed Chrome and later run a software update which updated 2 or 3
packages and that's it. Later that night I used the touchpad out of
habit after opening the lid and after a few seconds I remembered that it
wasn't supposed to be working but here it is, fully functional.
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FZ
2017-07-06 17:54:55 UTC
Permalink
Update: After reboot, the touchpad is not back to being completely dead
(I sensed this was going to happen). Obviously it's supported since it
worked flawlessly at one point so what could possibly be the problem and
where to look for it?
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ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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FZ
2017-07-07 10:49:10 UTC
Permalink
Update2: Problem was due to the Touchpad Indicator Gnome extension which
automatically disables the touchpad when a mouse is plugged in (in my
case it was just the Unifying Receiver, regardless if a mouse is
actually connected). Once I unplugged the receiver, the touchpad
functioned normally. Given that the Fn+Touchpad-toggle key is not
functional, I have no easy way to re-enable the touchpad when it's
locked by the indicator extension (which is what I was used to do in my
previous G751 model).
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ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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aljosa
2017-07-07 12:17:50 UTC
Permalink
When booting without USB mouse connected, my touchpad cursor is visible
for 1 second before login screen appears. After inserting password, my
touchpad cursor becomes again visible for few seconds...

By the way: "ELAN touchpad completely dead - possibly caused by Nvidia driver?"
https://devtalk.nvidia.com/default/topic/1016797/linux/elan-touchpad-completely-dead-possibly-caused-by-nvidia-driver-/
Developer conclusion: if ELAN touchpad is completely dead both with and without Nvidia driver, then it can be ELAN touchpad driver, kernel or bios problem and not Nvidia issue.

Next week I will perform a new clean installation without Windows and
post here the results.
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aljosa
2017-07-11 15:34:22 UTC
Permalink
*
Ubuntu 17.10 daily build (2017-07-10), kernel 4.10.0-19
Booted from Live USB, without USB mouse connected: ELAN touhpad doesn't work at all, but al least touchpad cursor is visible all the time. I've tried to disable/enable the touchpad via system settings, but nothing changes.
After that, I suspended my Asus G752VS laptop via shutdown/suspend menu and then I disconnected the USB mouse. After waking up from suspend, my ELAN touhpad magically became fully functional - everything works fabulously.

*
Fedora Workstation 26, kernel 4.11.8
Booted from Live USB, without USB mouse connected: ELAN touhpad doesn't work at all, but al least touchpad cursor is visible all the time. With the USB mouse connected, I've tried to disable/enable the touchpad via system settings, but nothing changes.
After that, I pressed the power button to suspend my Asus G752VS laptop and then I disconnected the USB mouse. After pressing once again the power button to wake up from suspend, my ELAN touhpad magically became fully functional - everything works fabulously.

*
As reported here
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653456/comments/76
the trick should work also with Ubuntu 17.04 but that's not my case. My current Ubuntu 17.04 was installed while it was still in development - so I will perform a new clean installation (without Windows) in the next few days.
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Jorge
2017-07-11 18:58:36 UTC
Permalink
Hi,

Same problem using G752VM, Ubuntu 16.04 and new kernel
4.12.0-041200-generic. ELAN touchpad doesn't work, I try to suspend and
waking up the computer but nothing.

I'm also having problems when I plug in the headphones, what needs to be
enable?
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Kai-Heng Feng
2017-07-14 07:34:13 UTC
Permalink
Please try kernel here:
http://people.canonical.com/~khfeng/lp1653456+mt/
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aljosa
2017-07-14 10:03:53 UTC
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Hello Kai-Heng Feng,
I installed your kernel but ELAN touchpad remains completely dead.

Please find attached the "experiment" zip file:

*
dmesg 115 without nvidia driver (ubuntu 17.04 your kernel);
dmesg 116 with nvidia 384.47 (ubuntu 17.04 your kernel);

*
all other infos are taken from Live USB Ubuntu 17.10 daily build (2017-07-10) kernel 4.10.0-19, after suspending/waking when ELAN touchpad works perfectly: dmesg_117, cat_proc_interrupts, sys_firmware_acpi_interrupts, xinput_list, dsdt.

** Attachment added: "experiment.zip"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653456/+attachment/4914518/+files/experiment.zip
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FZ
2017-07-15 12:51:12 UTC
Permalink
@aljosa, I confirm that the touchpad only works after resume from
suspend. Btw, I'm having another (extremely annoying) problem, whenever
I try to login after resume (or just locking the desktop after idle
time), the desktop freezes for a while before gnome-shell crashes and
restarts (sometimes it freezes indefinitely). Have you experienced
anything similar? I'm unable to pin this down, all I see is "too many
open files" errors in journalctl but couldn't find anything related
(obviously raising the open files limit is not the solution since gnome-
shell shouldn't be opening so many files).
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
16.04.1/16.10/17.04)

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FZ
2017-07-15 16:44:56 UTC
Permalink
@Jorge to fix headphone jack, you need to use hdajackretask to override
pin 0x16 to Headpohne. This fixes the Headphone jack. However, there's
no way to fix the Microphone jack which doesn't work at all and I found
no way to fix it (had the same problem with my previous G751).
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
16.04.1/16.10/17.04)

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aljosa
2017-07-15 17:16:56 UTC
Permalink
Hello FZ (sirfz), with 17.04 my ELAN touchpad doesn't work after resume
from suspend, and no - I haven't experienced problems that you decribed.
I don't use GNOME Shell so probably that's the reason why our situations
are different.

By the way, I think that it would be a good idea if you report all your/our problems here (including all problematic DMESG lines) as soon as you can: "Asus G752VS - new 309 BIOS update coming soon"
https://rog.asus.com/forum/showthread.php?94638-Any-new-BIOS-and-Driver-updates-(G752vs)
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
16.04.1/16.10/17.04)

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Benjamin Wynne
2017-07-17 10:59:56 UTC
Permalink
Hello Kai-Heng Feng,

Thank you for your continued efforts in this area. Unfortunately, I also
have no success after installing the lp1653456+mt kernel you linked
(ubuntu 17.04, dual-boot with Win10).

I have the same hardware as the others in this thread: Asus ROG g752vs.
After unplugging my USB mouse, xinput lists the following:

⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ ASASTeK COMPUTER INC. ROG MacroKey id=14 [slave pointer (2)]
⎜ ↳ ASASTeK COMPUTER INC. ROG MacroKey id=15 [slave pointer (2)]
⎜ ↳ ELAN1203:00 04F3:3043 Touchpad id=16 [slave pointer (2)]

I also note the same issue with function keys (only volume controls
working). One other issue that I doubt is related, but I list for
completeness: the laptop is never shown as "charging" when plugged in.
The system just reports that the battery is not draining.

Regards,
Ben
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ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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aljosa
2017-07-17 12:04:57 UTC
Permalink
Hi Benjamin Wynne,
function keys are working ok only with kernel 4.12 (with which among other problems wifi doesn't work too).

On my laptop with Windows 10 charging sometimes stops at 95% or 97% with the notification "Plugged in not charging", and sometimes it goes to full 100%. With Ubuntu I have "charging", or most of the time "Battery (estimating...)". Here's what I believe is a correct explanation:
https://rog.asus.com/forum/showthrea...n-Not-Charging
"This is 100% normal, standard behaviour for all laptops that I have seen in the past 5 years. What you described in your post sounded more like your battery not charging at all, just discharging. What's actually happening is your computer using a standard method of battery preservation and Windows knows this, which is why it's telling you that it's plugged in but not charging - simply because it does not need to. You should actually worry about your battery being at 100%, not about it being at less than that.
The idea is that once the battery hits around 95-98% charge, charging stops in order to prevent battery life loss as these batteries should not be charged to full. This is controlled by the built-in power/energy controller. Once it hits that point the battery begins being trickle charged, just enough to keep it at a steady level. Otherwise you would see the battery drop to 97, 96, 95 etc as each day passes by. Your battery continues to be charged extremely slowly to keep it at 98% until you actually use the battery.
In order to make sure your battery will last as long as possible, fully discharge it once a month. It'll last years.
You were almost going to try "fixing" your 100% functional battery, heh.
At least you spared yourself the laugh the tech people would have given you at the computer store.
You have nothing to worry about."
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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Kai-Heng Feng
2017-07-18 06:59:46 UTC
Permalink
@Jorge,
Can you file a new bug for the headphone issue?

@FZ,
Yours has a different ID:
ELAN1203:00 04F3:301E

Seems like the issue is limited to this one only:
ELAN1203:00 04F3:3043
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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Kai-Heng Feng
2017-07-18 07:17:25 UTC
Permalink
@aljosa,

Does the interrupts number for ELAN1203 increases when you touch the touchpad?
You can use `watch -n0.1 cat /proc/interrupts` to check.
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ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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aljosa
2017-07-18 09:57:05 UTC
Permalink
Hello Kai-Heng Feng,
regarding the interrupts number for ELAN1203, please find attached the "experiment_2" zip file ("watch -n0.1 cat /proc/interrupts"):

*
watch_interrupts_1a = Ubuntu 17.04, your kernel 4.11.0-11
without touching the touchpad and pressing its buttons;

*
watch_interrupts_1b = the same after touching the touchpad and pressing its buttons;

*
watch_interrupts_2a = Ubuntu 17.04, default kernel 4.10.0-28
without touching the touchpad and pressing its buttons;

*
watch_interrupts_2b = the same after touching the touchpad and pressing its buttons;

*
watch_interrupts_3a = Ubuntu 17.10 Live USB daily build (2017-07-10) kernel 4.10.0-19
before suspending/waking, without touching the touchpad and pressing its buttons;

*
watch_interrupts_3b = the same after suspending/waking, without touching the touchpad and pressing its buttons;

*
watch_interrupts_3c = the same after suspending/waking when ELAN touchpad works perfectly, with touching the touchpad and pressing its buttons.

** Attachment added: "experiment_2.zip"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653456/+attachment/4916681/+files/experiment_2.zip
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ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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Jorge
2017-07-18 10:10:40 UTC
Permalink
Hello Kai-Heng Feng,

My touchpad ID is:
ELAN1203:00 04F3:301E Touchpad

If this issue is limited to ELAN1203:00 04F3:3043 I need to create a new
bug to?
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Title:
ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
16.04.1/16.10/17.04)

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Benjamin Wynne
2017-07-18 10:53:16 UTC
Permalink
@Jorge: I can confirm that the fix suggested by FZ "use hdajackretask to
override pin 0x16 to Headpohne" works

@Kai-Heng Feng: when I run "watch -n0.1 cat /proc/interrupts", these two
lines increment when I touch the touchpad

17: 712 9032 0 0 0 0 0 0 IR-IO-APIC 17-fasteoi idma64.1, i2c_designware.1
95: 1 540 0 0 0 0 0 0 IR-IO-APIC 95-fasteoi ELAN1203:00

I am currently running your latest kernel (4.11.0-11-generic
#16~1653456+mt) in Ubuntu 17.04

Regards,
Ben
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ASUS G752VS: Touchpad and Fn keys not working (Ubuntu
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