[Bug 1484159] [NEW] Qualcomm Atheros Device [168c:0042] (rev 30) not working on Ubuntu 14.04

[Sandeep Singh]

Public bug reported:

Hi,
Qualcomm Atheros Device [168c:0042] (rev 30) is not supported by linux kernal. Please add support.

Thanks

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-61-generic 3.13.0-61.100
ProcVersionSignature: Ubuntu 3.13.0-61.100-generic 3.13.11-ckt22
Uname: Linux 3.13.0-61-generic i686
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu14 1658 F.... pulseaudio
/dev/snd/controlC1: ubuntu14 1658 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Aug 12 20:31:24 2015
HibernationDevice: RESUME=UUID=0483444a-0d9a-4215-b36b-4aee75fd9ec0
InstallationDate: Installed on 2015-08-11 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
IwConfig:
lo no wireless extensions.

eth0 no wireless extensions.
MachineType: Acer Aspire E5-573
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-61-generic root=UUID=72a8a100-d5ec-4e9d-8bc5-45695001a29c ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-61-generic N/A
linux-backports-modules-3.13.0-61-generic N/A
linux-firmware 1.127.15
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/20/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.11
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: ZORO_BH
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.11:bd04/20/2015:svnAcer:pnAspireE5-573:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-573
dmi.product.version: V3.72
dmi.sys.vendor: Acer

** Affects: linux (Ubuntu)
Importance: Undecided
Status: New


** Tags: apport-bug i386 staging trusty
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Title:
Qualcomm Atheros Device [168c:0042] (rev 30) not working on Ubuntu
14.04

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[Brad Figg]

This change was made by a bot.

** Changed in: linux (Ubuntu)
Status: New => Confirmed
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Title:
Qualcomm Atheros Device [168c:0042] (rev 30) not working on Ubuntu
14.04

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[Sandeep Singh]

** Summary changed:

- Qualcomm Atheros Device [168c:0042] (rev 30) not working on Ubuntu 14.04
+ Qualcomm Atheros Device [168c:0042] (rev 30) not working on Ubuntu
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Title:
Qualcomm Atheros Device [168c:0042] (rev 30) not working on Ubuntu

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[Joseph Salisbury]

I don't see any specific code in the mainline kernel for this device,
but it's worth testing since many of the upstream maintainers as for
that.

This could be related to bug 1436940 , which is waiting on new firmware
from upstream.
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Title:
Qualcomm Atheros Device [168c:0042] (rev 30) not working on Ubuntu

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[Joseph Salisbury]

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.2 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.2-rc6-unstable/


** Changed in: linux (Ubuntu)
Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
Status: Confirmed => Triaged

** Tags added: kernel-da-key
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Title:
Qualcomm Atheros Device [168c:0042] (rev 30) not working on Ubuntu

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[Sandeep Singh]

Thanks joseph for an update. I tried to test to kernel you mentioned
above but it didn't work.

I have attached a file with this message. Please have a look.

I do hope that there will be a support in future.

** Attachment added: "kernaltest4.2-rc6.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1484159/+attachment/4443808/+files/kernaltest4.2-rc6.txt
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Title:
Qualcomm Atheros Device [168c:0042] (rev 30) not working on Ubuntu

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[Sandeep Singh]

** Tags removed: apport-bug i386 kernel-da-key staging trusty
** Tags added: kernel-bug-exists-upstream
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Qualcomm Atheros Device [168c:0042] (rev 30) not working on Ubuntu

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[Anubhav]

Same problem , same device running ubuntu 15.04 . any help would be
great
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Title:
Qualcomm Atheros Device [168c:0042] (rev 30) not working on Ubuntu

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[Po-Hsu Lin]

These tags shouldn't be removed.

** Tags added: apport-bug i386 kernel-da-key staging trusty
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Qualcomm Atheros Device [168c:0042] (rev 30) not working on Ubuntu

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[Mr Bill]

I am also seeing this.

03:00.0 Network controller [0280]: Qualcomm Atheros Device [168c:0042] (rev 30)
Subsystem: Foxconn International, Inc. Device [105b:e09a]

Same machine - Acer Aspire E5-573
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[Yayai]

Different machine: Acer ASpire E14 - E5-473G but same issue

Network controller [0280]: Qualcomm Atheros Device [168c:0042] (rev 30)
Subsystem: Foxconn International, Inc. Device [105b:e09a]
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[Tiago Sarlo]

no news ?
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Title:
Qualcomm Atheros Device [168c:0042] (rev 30) not working on Ubuntu

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[Rricha Jalota]

Not until now. :/

Post by Tiago Sarlo
no news ?
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Qualcomm Atheros Device [168c:0042] (rev 30) not working on Ubuntu
Triaged
Hi,
Qualcomm Atheros Device [168c:0042] (rev 30) is not supported by linux
kernal. Please add support.
Thanks
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-61-generic 3.13.0-61.100
ProcVersionSignature: Ubuntu 3.13.0-61.100-generic 3.13.11-ckt22
Uname: Linux 3.13.0-61-generic i686
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: i386
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu14 1658 F.... pulseaudio
/dev/snd/controlC1: ubuntu14 1658 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Aug 12 20:31:24 2015
HibernationDevice: RESUME=UUID=0483444a-0d9a-4215-b36b-4aee75fd9ec0
InstallationDate: Installed on 2015-08-11 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
lo no wireless extensions.
eth0 no wireless extensions.
MachineType: Acer Aspire E5-573
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-61-generic
root=UUID=72a8a100-d5ec-4e9d-8bc5-45695001a29c ro quiet splash vt.handoff=7
linux-restricted-modules-3.13.0-61-generic N/A
linux-backports-modules-3.13.0-61-generic N/A
linux-firmware 1.127.15
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/20/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.11
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: ZORO_BH
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.product.name: Aspire E5-573
dmi.product.version: V3.72
dmi.sys.vendor: Acer
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[Sasha]

Hay guys,

look at this

http://askubuntu.com/questions/678145/my-wifi-qualcomm-atheros-device-
168c0041-rev-20-doesnt-show-up-and-work-in

Seems like it's the second last version of this hardware we're talking about ([168c:0041] (rev 20)).
I don't know if that is of any help, but I wanted to share it with you.

My thought is "is it that unlikely to say take this version and grade it
up to the newer version?". I'm not familiar with developing/programing
those things. And also a new linux user. I'm using the same machine and
have the same issue.

Best regards
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Qualcomm Atheros Device [168c:0042] (rev 30) not working on Ubuntu

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[Jorge]

Acer ASpire E15 - E5-573G-56XH, same issue.

03:00.0 Network controller [0280]: Qualcomm Atheros Device [168c:0042]
(rev 30)
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Title:
Qualcomm Atheros Device [168c:0042] (rev 30) not working on Ubuntu

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[erjanmx]

Acer Aspire E15 - E5-573G-52G3 same problem
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Qualcomm Atheros Device [168c:0042] (rev 30) not working on Ubuntu

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[Rinfinity]

Here's all you need to make the Qualcomm Atheros Device [168c:0042]
(rev 30) work:

http://ubuntuforums.org/showthread.php?t=2300861&page=3 post #25

Post your results with the fix in that thread.
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[Emmanuel Bello]

Acer aspire E5-473G: same problem
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Title:
Qualcomm Atheros Device [168c:0042] (rev 30) not working on Ubuntu

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[Akash Goel]

Has support for this card been added in the newer kernels now?
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Qualcomm Atheros Device [168c:0042] (rev 30) not working on Ubuntu

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[Ashraf]

Lenovo YOGA 700-14ISK (80QD) same problem
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[bala]

Hi Guys ,

Atheros Communications Inc. Device 0042

Ubuntu 12.04 32bit . can yu help to share the driver for Wifi and BT .

Regds,
Bala S
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[bala]

Hi Guys ,

More info on the Wifi+BT Combo module .

03:00.0 Network controller [0280]: Atheros Communications Inc. Device [168c:0042] (rev 30)
Subsystem: Lite-On Communications Inc Device [11ad:0806]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 10
Region 0: Memory at b0400000 (64-bit, non-prefetchable) [size=2M]
Capabilities: <access denied>

Regds,
Bala S
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[Sandeep Singh]

I opened this bug report and 4months gone still no resolution. :(

I tested on Ubuntu 15.04, Mate 15.04. always same wifi problem and
sometimes touchpad doesn't detect at all.
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[AndyP]

All, this bug affects me, however I have a solution. (with help from the
team over at bug
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1436940) as it
looks like support is in 4.5 kernel.

Courtesy of Miles Krell:

1) Install kernel 4.5. There's a guide at
https://wiki.ubuntu.com/Kernel/MainlineBuilds.

2) Assuming you downloaded the firmware as explained in the above guide, you have to rename just one file like this:
cd /lib/firmware/ath10k/QCA9377/hw1.0/
sudo mv firmware-5.bin_WLAN.TF.1.0-00267-1 firmware-5.bin

3) Reboot your computer. Run "sudo lshw -C network" to see if the card
is recognized.

4) If it still isn't working, run "uname -r" to make sure you're running
kernel 4.5.

I'm a newbie and the above worked for me. I was pulling my hair out!

HTH
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Qualcomm Atheros Device [168c:0042] (rev 30) not working on Ubuntu

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[Miles Krell]

** Description changed:

+ This card remains unsupported out-of-the-box by the ath10k_pci kernel
+ module. At this point, it looks like kvalo's ath10k-firmware repo just
+ needs to be pulled in.
+
+ ---------------------------------------------------------------------------
+
+ HOW TO GET THIS CARD TO WORK:
+
+ Full disclosure: I don't actually have this card, but AndyP was able to
+ get this card to work by following my instructions, so I've written them
+ here in a clearer format.
+
+ 1) Support for this card is not present in kernel 4.2. However, it was
+ added at some point between then and kernel 4.4.3. See
+ https://wiki.ubuntu.com/Kernel/MainlineBuilds for info on installing a
+ newer kernel. Kernel 4.5 is suggested.
+
+ 2) Get the latest firmware from https://github.com/kvalo/ath10k-
+ firmware/archive/master.zip
+
+ 3) Unzip this file, and copy the contents of ath10k-firmware-master to
+ /lib/firmware/ath10k.
+
+ 4) Run the following commands to rename the necessary firmware file:
+ cd /lib/firmware/ath10k/QCA9377/hw1.0/
+ sudo mv firmware-5.bin_WLAN.TF.1.0-00267-1 firmware-5.bin
+
+ 5) Reboot your computer. Run "lshw -C network" to see if your card is
+ recognized.
+
+ Please tell me if these instructions are working for you.
+
+ The original bug description follows.
+ ---------------------------------------------------------------------------
+
Hi,
Qualcomm Atheros Device [168c:0042] (rev 30) is not supported by linux kernal. Please add support.

Thanks

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-61-generic 3.13.0-61.100
ProcVersionSignature: Ubuntu 3.13.0-61.100-generic 3.13.11-ckt22
Uname: Linux 3.13.0-61-generic i686
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: i386
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: ubuntu14 1658 F.... pulseaudio
- /dev/snd/controlC1: ubuntu14 1658 F.... pulseaudio
+  USER PID ACCESS COMMAND
+  /dev/snd/controlC0: ubuntu14 1658 F.... pulseaudio
+  /dev/snd/controlC1: ubuntu14 1658 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Aug 12 20:31:24 2015
HibernationDevice: RESUME=UUID=0483444a-0d9a-4215-b36b-4aee75fd9ec0
InstallationDate: Installed on 2015-08-11 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
IwConfig:
- lo no wireless extensions.
-
- eth0 no wireless extensions.
+  lo no wireless extensions.
+
+  eth0 no wireless extensions.
MachineType: Acer Aspire E5-573
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-61-generic root=UUID=72a8a100-d5ec-4e9d-8bc5-45695001a29c ro quiet splash vt.handoff=7
RelatedPackageVersions:
- linux-restricted-modules-3.13.0-61-generic N/A
- linux-backports-modules-3.13.0-61-generic N/A
- linux-firmware 1.127.15
+  linux-restricted-modules-3.13.0-61-generic N/A
+  linux-backports-modules-3.13.0-61-generic N/A
+  linux-firmware 1.127.15
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/20/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.11
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: ZORO_BH
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.11:bd04/20/2015:svnAcer:pnAspireE5-573:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-573
dmi.product.version: V3.72
dmi.sys.vendor: Acer

** Summary changed:

- Qualcomm Atheros Device [168c:0042] (rev 30) not working on Ubuntu
+ Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042] is not supported
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Title:
Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042]
is not supported

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[Jeremy]

Source code from the 16.04 kernel appears to have the correct patches
but would still need firmware from kvalo github
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Title:
Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042]
is not supported

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[Miles Krell]

** Description changed:

This card remains unsupported out-of-the-box by the ath10k_pci kernel
module. At this point, it looks like kvalo's ath10k-firmware repo just
needs to be pulled in.

---------------------------------------------------------------------------

HOW TO GET THIS CARD TO WORK:

- Full disclosure: I don't actually have this card, but AndyP was able to
- get this card to work by following my instructions, so I've written them
- here in a clearer format.
+ I don't actually have this card, but AndyP was able to get this card to
+ work by following my instructions, so I've written them here in a
+ clearer format.

1) Support for this card is not present in kernel 4.2. However, it was
- added at some point between then and kernel 4.4.3. See
+ added at some point between then and kernel 4.4. See
https://wiki.ubuntu.com/Kernel/MainlineBuilds for info on installing a
newer kernel. Kernel 4.5 is suggested.

2) Get the latest firmware from https://github.com/kvalo/ath10k-
firmware/archive/master.zip

3) Unzip this file, and copy the contents of ath10k-firmware-master to
/lib/firmware/ath10k.

4) Run the following commands to rename the necessary firmware file:
- cd /lib/firmware/ath10k/QCA9377/hw1.0/
- sudo mv firmware-5.bin_WLAN.TF.1.0-00267-1 firmware-5.bin
+     cd /lib/firmware/ath10k/QCA9377/hw1.0/
+     sudo mv firmware-5.bin_WLAN.TF.1.0-00267-1 firmware-5.bin

5) Reboot your computer. Run "lshw -C network" to see if your card is
recognized.

Please tell me if these instructions are working for you.

The original bug description follows.
---------------------------------------------------------------------------

Hi,
Qualcomm Atheros Device [168c:0042] (rev 30) is not supported by linux kernal. Please add support.

Thanks

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-61-generic 3.13.0-61.100
ProcVersionSignature: Ubuntu 3.13.0-61.100-generic 3.13.11-ckt22
Uname: Linux 3.13.0-61-generic i686
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu14 1658 F.... pulseaudio
 /dev/snd/controlC1: ubuntu14 1658 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Aug 12 20:31:24 2015
HibernationDevice: RESUME=UUID=0483444a-0d9a-4215-b36b-4aee75fd9ec0
InstallationDate: Installed on 2015-08-11 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: Acer Aspire E5-573
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-61-generic root=UUID=72a8a100-d5ec-4e9d-8bc5-45695001a29c ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-61-generic N/A
 linux-backports-modules-3.13.0-61-generic N/A
 linux-firmware 1.127.15
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/20/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.11
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: ZORO_BH
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.11:bd04/20/2015:svnAcer:pnAspireE5-573:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-573
dmi.product.version: V3.72
dmi.sys.vendor: Acer
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Title:
Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042]
is not supported

To manage notifications about this bug go to:
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[Anthony Wong]

** Also affects: linux-firmware (Ubuntu)
Importance: Undecided
Status: New

** Tags added: originate-from-1569183 somerville
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Title:
Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042]
is not supported

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[Rricha Jalota]

http://askubuntu.com/questions/708061/qualcomm-atheros-device-
168c0042-rev-30-wi-fi-driver-installation

Try this method. Worked for me!

Post by Anthony Wong
** Also affects: linux-firmware (Ubuntu)
Importance: Undecided
Status: New
** Tags added: originate-from-1569183 somerville
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duplicate bug report (1477505).
https://bugs.launchpad.net/bugs/1484159
Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042]
is not supported
New
Triaged
New
This card remains unsupported out-of-the-box by the ath10k_pci kernel
module. At this point, it looks like kvalo's ath10k-firmware repo just
needs to be pulled in.
---------------------------------------------------------------------------
I don't actually have this card, but AndyP was able to get this card
to work by following my instructions, so I've written them here in a
clearer format.
1) Support for this card is not present in kernel 4.2. However, it
was added at some point between then and kernel 4.4. See
https://wiki.ubuntu.com/Kernel/MainlineBuilds for info on installing a
newer kernel. Kernel 4.5 is suggested.
2) Get the latest firmware from https://github.com/kvalo/ath10k-
firmware/archive/master.zip
3) Unzip this file, and copy the contents of ath10k-firmware-master to
/lib/firmware/ath10k.
cd /lib/firmware/ath10k/QCA9377/hw1.0/
sudo mv firmware-5.bin_WLAN.TF.1.0-00267-1 firmware-5.bin
5) Reboot your computer. Run "lshw -C network" to see if your card is
recognized.
Please tell me if these instructions are working for you.
The original bug description follows.
---------------------------------------------------------------------------
Hi,
Qualcomm Atheros Device [168c:0042] (rev 30) is not supported by linux
kernal. Please add support.
Thanks
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-61-generic 3.13.0-61.100
ProcVersionSignature: Ubuntu 3.13.0-61.100-generic 3.13.11-ckt22
Uname: Linux 3.13.0-61-generic i686
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: i386
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu14 1658 F.... pulseaudio
/dev/snd/controlC1: ubuntu14 1658 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Aug 12 20:31:24 2015
HibernationDevice: RESUME=UUID=0483444a-0d9a-4215-b36b-4aee75fd9ec0
InstallationDate: Installed on 2015-08-11 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
lo no wireless extensions.
eth0 no wireless extensions.
MachineType: Acer Aspire E5-573
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-61-generic
root=UUID=72a8a100-d5ec-4e9d-8bc5-45695001a29c ro quiet splash vt.handoff=7
linux-restricted-modules-3.13.0-61-generic N/A
linux-backports-modules-3.13.0-61-generic N/A
linux-firmware 1.127.15
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/20/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.11
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: ZORO_BH
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.product.name: Aspire E5-573
dmi.product.version: V3.72
dmi.sys.vendor: Acer
https://bugs.launchpad.net/hwe-next/+bug/1484159/+subscriptions

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Title:
Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042]
is not supported

To manage notifications about this bug go to:
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[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: linux-firmware (Ubuntu)
Status: New => Confirmed
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Title:
Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042]
is not supported

To manage notifications about this bug go to:
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[Miles Krell]

** Description changed:

This card remains unsupported out-of-the-box by the ath10k_pci kernel
module. At this point, it looks like kvalo's ath10k-firmware repo just
needs to be pulled in.

---------------------------------------------------------------------------

HOW TO GET THIS CARD TO WORK:

I don't actually have this card, but AndyP was able to get this card to
work by following my instructions, so I've written them here in a
clearer format.

- 1) Support for this card is not present in kernel 4.2. However, it was
- added at some point between then and kernel 4.4. See
+ 1) Use a kernel that supports this card
+
+ Support for this card is not present in kernel 4.2. However, it was
+ added at some point between then and kernel 4.4. If you're running
+ Ubuntu 16.04 LTS or above, your kernel is fine; skip to the next step.
+ If you're running Ubuntu 15.10 or below, see
https://wiki.ubuntu.com/Kernel/MainlineBuilds for info on installing a
- newer kernel. Kernel 4.5 is suggested.
+ newer kernel. Alternatively, you can use backports. This is a lot more
+ work, but if you really need to keep using an older kernel for some
+ reason, there are some guides to installing backports in the comments
+ below.

2) Get the latest firmware from https://github.com/kvalo/ath10k-
firmware/archive/master.zip

- 3) Unzip this file, and copy the contents of ath10k-firmware-master to
- /lib/firmware/ath10k.
+ wget https://github.com/kvalo/ath10k-firmware/archive/master.zip
+
+ 3) Unzip the downloaded file. Inside the ath10k-firmware-master folder
+ is a folder named QCA9377. Copy the QCA9377 folder to
+ /lib/firmware/ath10k:
+
+ unzip master.zip
+ sudo cp -r ath10k-firmware-master/QCA9377/ /lib/firmware/ath10k/

4) Run the following commands to rename the necessary firmware file:
+
    cd /lib/firmware/ath10k/QCA9377/hw1.0/
    sudo mv firmware-5.bin_WLAN.TF.1.0-00267-1 firmware-5.bin

5) Reboot your computer. Run "lshw -C network" to see if your card is
- recognized.
+ recognized. You can delete the files you downloaded earlier:
+
+ cd ~
+ rm master.zip
+ rm -r ath10k-firmware-master/

Please tell me if these instructions are working for you.

The original bug description follows.
---------------------------------------------------------------------------

Hi,
Qualcomm Atheros Device [168c:0042] (rev 30) is not supported by linux kernal. Please add support.

Thanks

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-61-generic 3.13.0-61.100
ProcVersionSignature: Ubuntu 3.13.0-61.100-generic 3.13.11-ckt22
Uname: Linux 3.13.0-61-generic i686
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu14 1658 F.... pulseaudio
 /dev/snd/controlC1: ubuntu14 1658 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Aug 12 20:31:24 2015
HibernationDevice: RESUME=UUID=0483444a-0d9a-4215-b36b-4aee75fd9ec0
InstallationDate: Installed on 2015-08-11 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: Acer Aspire E5-573
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-61-generic root=UUID=72a8a100-d5ec-4e9d-8bc5-45695001a29c ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-61-generic N/A
 linux-backports-modules-3.13.0-61-generic N/A
 linux-firmware 1.127.15
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/20/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.11
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: ZORO_BH
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.11:bd04/20/2015:svnAcer:pnAspireE5-573:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-573
dmi.product.version: V3.72
dmi.sys.vendor: Acer
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Title:
Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042]
is not supported

To manage notifications about this bug go to:
https://bugs.launchpad.net/hwe-next/+bug/1484159/+subscriptions

[Anthony Wong]

** Changed in: hwe-next
Assignee: (unassigned) => Anthony Wong (anthonywong)
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Title:
Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042]
is not supported

To manage notifications about this bug go to:
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[Anthony Wong]

** Changed in: hwe-next
Assignee: Anthony Wong (anthonywong) => Phidias (phidias-chiang)
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Title:
Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042]
is not supported

To manage notifications about this bug go to:
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[Anthony Wong]

** Tags added: dw1810

** Changed in: hwe-next
Importance: Undecided => Medium

** Changed in: hwe-next
Importance: Medium => High
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Title:
Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042]
is not supported

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[Anthony Wong]

** Changed in: hwe-next
Status: New => Triaged
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Title:
Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042]
is not supported

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[Seth Forshee]

** Also affects: linux (Ubuntu Xenial)
Importance: Undecided
Status: New

** Also affects: linux-firmware (Ubuntu Xenial)
Importance: Undecided
Status: New

** Also affects: linux (Ubuntu Yakkety)
Importance: Medium
Status: Triaged

** Also affects: linux-firmware (Ubuntu Yakkety)
Importance: Undecided
Status: Confirmed

** Changed in: linux-firmware (Ubuntu Yakkety)
Status: Confirmed => Fix Released

** Changed in: linux-firmware (Ubuntu Xenial)
Importance: Undecided => Medium

** Changed in: linux-firmware (Ubuntu Xenial)
Status: New => In Progress

** Changed in: linux-firmware (Ubuntu Xenial)
Assignee: (unassigned) => Phidias (phidias-chiang)

** Changed in: linux (Ubuntu Xenial)
Status: New => Fix Released

** Changed in: linux (Ubuntu Yakkety)
Status: Triaged => Fix Released
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Title:
Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042]
is not supported

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[Chris J Arges]

Hello Sandeep, or anyone else affected,

Accepted linux-firmware into xenial-proposed. The package will build now
and be available at https://launchpad.net/ubuntu/+source/linux-
firmware/1.157.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to
enable and use -proposed. Your feedback will aid us getting this update
out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested, and change the tag
from verification-needed to verification-done. If it does not fix the
bug for you, please add a comment stating that, and change the tag to
verification-failed. In either case, details of your testing will help
us make a better decision.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in
advance!

** Changed in: linux-firmware (Ubuntu Xenial)
Status: In Progress => Fix Committed
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Title:
Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042]
is not supported

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[Sebastian Thürrschmidt]

Updating linux-firmware to version 1.157.1 fixed the problem for me. As
it happens, I received a second-hand Acer Aspire E5-573 notebook earlier
today. While setting it up as a Ubuntu machine for a friend I noticed
the WLAN wasn't working in xenial. Searched around, found this bug
report, downloaded & installed the newly build .deb (which hadn't landed
in -proposed yet), rebooted, done! The timing couldn't have been better.
Thanks a lot!
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Title:
Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042]
is not supported

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[Anthony Wong]

** Changed in: hwe-next
Status: Triaged => Fix Released
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Title:
Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042]
is not supported

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[Anthony Wong]

** Changed in: hwe-next
Status: Fix Released => Fix Committed
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Title:
Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042]
is not supported

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[Phidias]

linux-firmware-1.157.1 is verified with v4.4.0-22 kernel, new linux-
firmware works well
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Title:
Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042]
is not supported

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[Anthony Wong]

** Tags added: verification-done
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Title:
Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042]
is not supported

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[Launchpad Bug Tracker]

This bug was fixed in the package linux-firmware - 1.157.1

---------------
linux-firmware (1.157.1) xenial; urgency=medium

* Add firmware for QCA9377 wireless network adapter
ath10k: QCA9377 hw1.0: add firmware and board files
-LP: #1484159

-- Seth Forshee <***@canonical.com> Fri, 10 Jun 2016 07:34:04
-0500

** Changed in: linux-firmware (Ubuntu Xenial)
Status: Fix Committed => Fix Released
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Title:
Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042]
is not supported

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[Brian Murray]

The verification of the Stable Release Update for linux-firmware has
completed successfully and the package has now been released to
-updates. Subsequently, the Ubuntu Stable Release Updates Team is being
unsubscribed and will not receive messages about this bug report. In
the event that you encounter a regression using the package from
-updates please report a new bug using ubuntu-bug and tag the bug report
regression-update so we can easily find any regressions.
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Title:
Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042]
is not supported

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[Anthony Wong]

** Changed in: hwe-next
Status: Fix Committed => Fix Released
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Title:
Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042]
is not supported

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[sinus]

salom
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Title:
Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042]
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